Performance PC's, Inc. Reviews 7,895

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, competitive pricing, and efficient ordering process. Many highlight the fast shipping and secure packaging, often noting that their items arrived sooner than expected and in perfect condition. The service is frequently described as exceptional, with people appreciating the company's responsiveness and willingness to assist with specific needs, making it a top choice for PC cooling accessories and hard-to-find parts. However, some customers experienced issues with shipping costs, finding them to be disproportionately high for smaller items. A few reviewers also reported receiving incorrect products or facing delays due to inventory discrepancies, leading to frustration and extended waiting times. Additionally, some noted that the website could be improved for easier navigation and more precise search filtering.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the accurate... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Order

Consumers generally find the ordering process to be positive, highlighting easy shopping, fast processing,... See more

Service

Users describe positive interactions with service. Many customers praise the excellent customer service,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the competitive and fair pricing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only place to buy PC cooling accessories. Without question!!! I do not get discounts from any companies and I buy a LOT of pc parts online so I have no problem shopping around! PPCS has the Fast... See more

Rated 5 out of 5 stars

Great company to deal with. I am always impressed as to how this business operates and keeps staying operative after all these years. I am further impressed by them allowing me to wait for a part I ne... See more

Rated 5 out of 5 stars

I just had the best online shopping experience with Performance PCs. It's one of the best computer hardware companies out there in terms of services and products. I bought one of their dual pumps d... See more

Rated 5 out of 5 stars

Excellent selection and great prices. The customer service is top notch and was very nice to deal with . I had an excellent experience and will continue to be a future customer and highly recommend th... See more


Company details

  1. Computer Shop
  2. Computer Accessories Shop

Information provided by various external sources

The largest webshop in the World for water cooling products.sleeving services.computer modification.DIY and Bling.unique products and specialized services.water cooling products. Performance-PCs.com is located in beautiful Palm Bay, FL and has been in the computer and networking business for over 20 years. During this time we have grown to now specialize in the modification of high end computer cases and power supplies, as well as, offering a huge inventory of unique specialty hardware items. This includes products for that extremely popular new world of water cooling! With our store offerings we strive to put together modified computer cases using the latest-greatest hardware that incorporates some of the coolest mods on the Net. All our modified cases and power supplies are unique and one-of-a-kind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome Company

Great company to deal with. The order was very well packed and came very quickly. They have a huge selection of items that are hard to come by these days. Highly recommended.

20 January 2025
Rated 4 out of 5 stars

Mora parts

The parts I ordered came in but I didn’t know size of boxes could also make free shipping unavailable. I was notified after my order was placed and was able to remove an item before shipping since I had only added the item to meet the minimum purchase amount for free shipping.

17 January 2025
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, I placed an order last night and they emailed me this morning saying that they cannot process the order because I have a different billing than shipping, I maintain two different addresses and have been ordering this way for years without an issue anywhere else, I emailed them back explaining this. I also did try to call on three separate occasions and no one answered the phone. They ended up cancelling my order. I'll just keep giving my business elsewhere.

24 January 2025
Unprompted review
Performance PC's, Inc. logo

Reply from Performance PC's, Inc.

We apologize for any inconvenience. We do have a policy in place that when there is a mismatched billing and shipping on a credit card, we must verify both addresses are on file. This is in the policies that you agreed to at check out.
I do see the email exchange,the rep gave you the policy and offered the options to confirm both addresses with the bank or replace the order with another payment method. Your reply included that you've done this with other companies. Unfortunately, different companies have different policies. Being able to do something with one company does not override our policies. Since you did not want any of the available options, your order was canceled.

Rated 5 out of 5 stars

Performance PC's Inc is my go to source…

Performance PC's Inc is my go to source for all the bits and pieces that I need to really bring my builds together. I appreciate that they carry quality items and materials, such as the premium Mainframe Customs cable sleeves that I like to use, a huge variety of fittings and watercooling parts. I also appreciate that they offer some niche, hard to find items, like the connector housings and terminals for the Gigabyte 30 series cards. And lastly, I appreciate that they never try to rake me over the coals on shipping. The actual shipping out of the item is fast, good communication. One of my favorite electronics stores.

15 January 2025
Rated 5 out of 5 stars

Y’all are the best

Y’all are the best. I’ve been a customer for a few years now, not sure if I heard about you from JayzTwoCents or from Reddit but I’ve been a fan ever since and will be well into the future. Thank you!

16 January 2025

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