Perry Barr Cosmetics Reviews 666

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

They don’t contact you back ever tried to cancel an order emailed to ask for it to be and nothing. Then shipped product out 4 days later. Just really bad customer service i ordered wrong product as de... See more

Rated 5 out of 5 stars

This is the only place I can find that stocks my favourite hair at a reasonable price. I think they offer a very good shopping experience, the prices are similar - if not the same, to the afro hair sh... See more

Rated 4 out of 5 stars

I was quite skeptical at first when purchasing from Perry Barr, but it is quite reliable and easy to use and shop from. The prices match other shops, and I used this website as the other shop I usuall... See more

Rated 5 out of 5 stars

Very quick turnaround for the order. The hair is very good quality and prices are good too- cheaper than my local independent shops. Lots of choice. Good customer service. Alternative suggested was al... See more

Company details

  1. Beauty & Well-being

Written by the company

We are Afro and European Hair Care Specialists, home to 100+ Brands.


Contact info

3.3

Average

TrustScore 3.5 out of 5

666 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This place is absolutely disgusting not…

This place is absolutely disgusting not received my items neither a refund chasing them is a joke received a messages saying I’m on holiday will refund tommrow not that them being on holiday should effect me as a paying customer then was told it would be done on the 4th and guess what still no refund! Now I can see via wats app I’m just being ignored I’m reporting to my bank as the are scamming people out of money it’s really not expectable at all don’t order from this company your be left very disappointed with no product or refund!

6 June 2024
Unprompted review
Rated 4 out of 5 stars

Quick delivery.

A good service, and prompt to resolve issues. The only negative I have is that it would not accept the discount code which I found disappointing. Other than that, all else was fine.

9 May 2024
Rated 1 out of 5 stars

My experience was a very very bad one

My experience was a very bad one.
I ordered for three (3) items which is : CURL LALA, HAIR MAYONNAISE AND ARGAN OIL but I two was delivered to me and I sent an email for the past 3days and no reply from Perry Barr cosmetics.
I’m never gonna patronize you again.

7 May 2024
Rated 1 out of 5 stars

Don't buy from this company

I wish I had read the poor reviews before I purchased from this company. This is the worst service I've ever had I ordered and paid for my items, then chased up with an email after waiting over a week, they responded to say they'll contact royal mail, I sent numerous emails asking for an update without a response and requested a refund, I phoned them and they advised to contact royal mail when they should be the ones doing this. I've not received my product, no update and no refund these people are thief don't buy from them.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy

I order and paid for an item to be advised that it was no longer available . I requested a refund to only receive half of the amount paid . Still waiting on a full refund for something I have not had .Disgusting . Will not buy or recommend this supplier

15 April 2024
Rated 1 out of 5 stars

Very deceptive, thief stay well clear.

Very deceptive. I purchased 4 items which was clearly stated on invoice, only 2 was in the package. I contacted seller about it they refunded 1 items. I messaged seller twice about the other item or a refund and I had no reply or my refund back from them.
They’re a thief.
Stay well clear of this shop.

11 April 2024

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