PMUK Reviews 

370
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff, the thorough background checks, and the insightful discovery process that helps people find high quality matches. Many consumers appreciate the professional guidance, deep personal growth, and tailored coaching which makes the entire matchmaking journey smooth, safe, and meaningful. Some reviewers were not happy with the communication, noting poor responses and feeling that proposed matches did not align with their stated personal requirements. A few other people also mentioned encountering unprofessional behavior, resistance to feedback, and poor preparation during their coaching sessions.

What people talk about most

Staff

Users describe positive interactions with staff, often praising the professionalism, empathy, and dedication... See more

Service

Customers had positive experiences with service, describing it as a high-quality, personalized, and unique... See more

User experience

Reviewers highlight positive aspects of user experience, praising the personalized and thoughtful matchmaking... See more

Customer service

People report positive experiences with customer_service, highlighting a dedicated and personalised approach.... See more

Quality

Reviewers mention positive feedback about quality, highlighting a personalized and heart-centred approach to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn’t find my husband through this process but the advice, guidance and support Aunty Naseem gave me lead me to finding the perfect man alhamdulillah. The process of Personal Match has guided me to... See more

Rated 5 out of 5 stars

I was previously quite sceptical of these sorts of services, but Auntie Naseem has blown me away. She genuinely cares and gets as invested in your future happiness as any blood relative. On to... See more

Company replied

Rated 5 out of 5 stars

My journey has been nothing but excellent. From discovering my likes and dislikes to meeting matches, the team has been super supportive. The programme is clear and structured which guide you throu... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good things about PMUK and the Founder, Naseem. The matchmaking process can sometimes feel overwhelming, but my sessions with Naseem have been nothing short of wonderful and heart... See more

Company replied


Company details

  1. Dating service

Written by the company

Personal Match UK is a Personalised Muslim Marriage Service based within the UK. We have matched just over 4000 clients which averages out to a wedding every 4 days. We understand your needs and only take you on as a client if we are confident that we have suitable matches for you. Whilst you are busy living your life and spending quality time with family, we are working full time to find you a suitable partner.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

370 reviews

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No recent history of asking for reviews

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4.6

All reviews

(370)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent tailoring to pair me with a match

The experience so far has been really helpful and the team make a lot of effort to find a suitable match tailored to you. I really like the thorough due diligence and time taken to get to know me and understand me so that I can be paired with suitable matches. It’s also reassuring to know that the matches I’m paired with have also gone through the thorough due diligence process too.

15 September 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process we will continue to work hard to support you. Always here when you need us.

Rated 5 out of 5 stars

Really good service and very…

Really good service and very supportive. Impressed with the matches would highly recommend.

7 October 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you so much, also your effort in learning and adapting understand your plan for you to achieve your goal of happiness and companionship ♥️

Rated 5 out of 5 stars

"Give the Other Person and Yourself a Chance"

Salaams , I came across Personal Match UK via a Google Search having tried several other online services and also very limited potentials from personal network contacts and even run dry at times .This in turn whilst stating the obvious de-rails and saps 'energy and the drive' to keep seeking .
I went through an Introductory Call and was Cynical and was unsure ; which in hindsight proved to be my usual self of being overly clinical even cynical . I actually received a Feedback call and after finding out more of the process went in openly to the Discovery Process which entailed Coaching and Personal Development . That may sound format laden ,but the Process and in my case grew into many sessions which were just Brilliant ! .
The Effort and Energy that is put in was Amazing and over the sessions I not only felt the benefits of help but felt the "Change to Help Myself" and began to feel empowered and confident . Sure I was challenged with effort required to learn and the absolutely great added Bonus was that I was having someone , Moreover ! a Team that are not only Professional but are Personable and I felt that they made every effort to get to know me and understand and thus Help Me . This was the overriding reason that I posthumously realised the difference in the Other services that I had previously tried and indeed became the reason for me to join . I felt I had Friends and Sisters helping me on all aspects which enhanced and empowered me with Enthusiasm and Confidence .
It's great to know that All , potential introductions Including myself will have gone through the same Processes and Preparations and to quote a A Key Buzz Phrase from the sessions which helps to "Give the Other Person and Yourself a Chance" . I pray the Almighty blesses PMUK for All they Do .

18 July 2023
Unprompted review
PMUK logo

Reply from PMUK

Humbled and honored to see the trust and effort you have put in to learning our process even more excited to see the results Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process we will continue to work hard to support you. Always here when you need us.

Rated 5 out of 5 stars

An Exceptional Muslim Matchmaker - A Visionary

Baji is not your ordinary matchmaker; she is a visionary, a coach, and a confidante, dedicated to helping individuals embrace their true desires and navigate the complexities of halal marriage.

From the moment you step foot into her process, you'll realize that this isn't merely about finding a spouse; it's about discovering and embracing the essence of who you truly are.

With unparalleled insight and an unwavering commitment to her clients, Baji takes a holistic approach to matchmaking.

She understands that it's not just about finding a suitable partner, but about exploring your own beliefs, values, and aspirations. Through deep and meaningful conversations, she takes the time to understand your views, vision, and needs, ensuring that every step of the matchmaking process aligns with your unique journey.

What sets Baji apart is her unwavering dedication to coaching and supporting her clients through any blocks or issues they may have around getting married. She understands that the path to marriage can be riddled with uncertainties and self-doubt, and she becomes your trusted guide, helping you overcome those barriers and empowering you to embrace your full potential.

She skillfully combines the wisdom of Islamic principles with halal meetings, offering a refreshing and balanced perspective.

The transformative power of the coaching is truly awe-inspiring. As she guides you through self-reflection, personal growth, and building emotional resilience, you'll witness profound shifts within yourself.

She combines her extensive knowledge of the matchmaking landscape with her innate ability to connect with people on a deep level, creating a powerful synergy that brings forth extraordinary results.

I would add though to truly feel the benefit, you must put your heart into the process.

24 June 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process we will continue to work hard to support you. Always here when you need us.

Kindest Regards Personal Match UK

Rated 5 out of 5 stars

Unique, insightful and really positive!

I have found Personal Match to be an incredibly unique, insightful and personalised service, which has allowed me to approach meeting my life partner with ease, huge amounts of support, compassion and honesty. The most wonderful Naseem Baji, incredible Nadia and amazing Anam have really taken the time to get to know me and I've very much felt like I'm on a truly personal journey, which of course this is. There hasn't been any occassion where they haven't made themselves available and i've valued that immeasurably. So far, it's been emotional, really fun, lots of apprehension, which they fully understand and that's where the learning and trust comes in! I'm really glad Naseem Baji supported me in taking this step and understood how big this was, Alhamdulillah. Thank you for all that you do, what we see, what we don't see and everything in between. Insha'Allah only good things 🌼💗🌼

16 June 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process we will continue to work hard to support you. Always here when you need us.

Kindest Regards Personal Match UK

Rated 5 out of 5 stars

I am so grateful I signed up for…

I am so grateful I signed up for Personal Match UK and I would recommend their service for anyone looking for marriage. I went in with zero idea but Naseem and Nadia have helped me so much so far and they genuinely take in your concerns and try to address them. I'd highly recommend the support sessions with Naseem, it has given me a lot of confidence and helped me realise what I should look for and in asking the right questions during the meet. Their whole process from Discovery, Onboarding, Support sessions to setting up meeting is very smooth. They constantly follow up, so we don't have to wait around. I would highly recommend them. Thank you so much to the team for all your time and efforts. Jazakallah Khair 😊

10 June 2023
Unprompted review
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Reply from PMUK

Hey salam Thank you so much for your kind words, always working hard to understand your needs and work hard to get a result for you :)

Rated 5 out of 5 stars

I am so grateful for the support Naseem…

I am so grateful for the support Naseem has provided. I was in a very lost place in my life. The months of support sessions gave me safe place to share my experiences. I wasn't judged and was able to be myself. Every week, I was heard. Naseem understood and listened to me. I wasn't told to do this or that, however I was heard and through the support provided I managed to go from a very lost and confused place, to finally finding clarity. Finally feeling good and in a place to make some clear choices and decisions about my life. Thank you so much!!! You have been a true blessing in my life. Alhamdulillah.

22 March 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process. Looking forward to seeing you move on with your life InshaAllah

Rated 5 out of 5 stars

Professional and attentive.

1 March 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you.
Kindest Regards Personal Match UK

Rated 5 out of 5 stars

The best service out there!

It's quite a daunting thing when you're searching for this type of service. I'm here to tell you to make the jump. I will shout out everywhere how amazing Naseem and the team are. Lubna, and our sessions helped me so much, opened my mind, helped me reflect, and helped me truly appreciate what it is I was looking for.

You're not just getting a run of the mill match making service, you're getting so much more, counsel, coaching, someone with an unbiased view to be on your side and tell you the honest truth. You're getting support with every step. You're getting flexibility because they appreciate your work/life balance can be hectic and will work around you.

You're getting so much quality that I could write forever about it, but overall the service is warm, and comes from a good place alhamdulillah. My engagement date is set and it's through Lubna's counsel that I'm even at this stage so I'm forever grateful to this service.

30 March 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process.

Rated 5 out of 5 stars

Great experience so far

Great experience so far! Naseem Baji has been so helpful and taking the time to get to know me and what I’m interested in. The coaching sessions are great and I’m feeling much more confident and better prepared. It’s early days for me but I can tell so far from the time and care they put in that there will be a positive outcome Insha Allah.

24 March 2023
Unprompted review
PMUK logo

Reply from PMUK

Hey salam Thank you so much for your kind words, always working hard to understand your needs and work hard to get a result for you :)

Rated 1 out of 5 stars

You have to be working professional to use their services. If you are financially stable and educated and not working you will not be offered the services.

An assumption was made on a call, that they will not be able to match me because I am not working and I did not want to put me in a position where I cannot afford the company's services. I am an educated Self-sufficient, widowed single mother, made to feel worthless, assumed could not afford services as do not have a ''job''

15 March 2023
Unprompted review
PMUK logo

Reply from PMUK

Salaam,

We deeply apologise for any upset caused. This is not our intention at all. We work daily with Muslim single mothers, we are proud to represent them. This was not the reason for the application not moving forward.

If you did not like what was said during that call we only apologise. Regarding your concern about our website not reflecting who we work with, the below link to our website, under ‘who is our service for?’ States “our clients are mainly professionals or established in their career.”
https://www.personalmatchuk.co.uk/who-is-our-service-for/

Again we would like to say we are happy to represent single mothers. As you stated in your email, our team member asked if the individual would have any financial support from family or friends as we would have been happy to speak to her further. Our discovery process is £99 to learn more and we did not wish to request money from an individual who was not financially able to go through this process. This is was not a reflection upon the person, anyone who asks, we always share that we are a paid service.

We would like to stress if a single mother is not currently working, this is not an issue. However if she was unable to continue through the process which requires payment, we are only able to go so far. We apologise for any inconvenience caused.

Rated 5 out of 5 stars

Mindset shift

As always, I always leave my sessions with a positive feeling.
Been having sessions catered to my needs, Naseem has been patient with me and the team are all great and regularly check with me.

26 February 2023
Unprompted review
PMUK logo

Reply from PMUK

Always here to help, thank you for your kind words

Rated 5 out of 5 stars

So far, so good!

I've only been with PMUK for a couple months, so early days. It does cost a bit, but the experience & coaching has so far been worth it!

1 March 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process

Rated 5 out of 5 stars

The team at personal match UK are…

The team at personal match UK are fantastic. They are very helpful and they go that extra mile to ensure you are match with someone like minded. The personal one to one sessions are also very helpful!

13 February 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you so much for your kind words - Always here to help :)

Rated 5 out of 5 stars

This is a great service

This service is great. You meet genuine nice people who are sincerely looking for marriage. As a result of this, this service has given me hope that I will be closer to finding the ideal spouse as my search for the ideal life partner is progressing and seems promising.

Also I have a lot of respect for the team such as Nadia and Naseem who take their time and effort to match you to great people, that you probably wont find in other platforms such as apps and marriage events etc. Only individuals who are genuine and decent get to join this service and not just anyone, which is its biggest selling point. So thank you Nadia, Naseem and the team for helping me in the journey.

21 January 2023
Unprompted review
PMUK logo

Reply from PMUK

Thank you so much for sharing your kind words and thoughts as always will continue work really hard to support you through personal journey.

Rated 5 out of 5 stars

Professional service

Professional service. They take on board feedback and try to implement for the next meeting. The mentoring sessions are really good. Made me think about stuff that I have never thought about. Had a positive effect. Great communication and time keeping. Highly recommended

1 December 2022
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and dedication to achieving a positive result.

Rated 5 out of 5 stars

This has been a great journey for me

This has been a great journey for me . I have learned a lot . And become more confident and focused. And much happier than I was before. It has taught me to be myself and never change who I am .

17 November 2022
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words
It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process.

PMUK TEAM
WWW.PERSONALMATCHUK.CO.UK

Rated 5 out of 5 stars

Journey to marriage

The experience has opened my eyes to make me understand more about myself and about what to look out for in others. Naseem has supported me and enlightened me to become a better version of myself and to think about what my future would look like with a future spouse.

31 October 2022
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words
It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process.

PMUK TEAM
WWW.PERSONALMATCHUK.CO.UK

Rated 4 out of 5 stars

I’ve joined the initial session and my…

I’ve joined the initial session and my experience has been amazing. Naseem Baji has been wonderful and really gets to know u as a person so she can propose matches that are suitable. I love her process! Highly recommended. I’ve still yet to devode to go further, but very satisfied so far.

11 October 2022
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words
It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process.

PMUK TEAM
WWW.PERSONALMATCHUK.CO.UK

Rated 5 out of 5 stars

Excellent advice

Had a session on how to approach meetings. Great advice and stories were shared.

8 October 2022
Unprompted review
PMUK logo

Reply from PMUK

Thank you for your kind words
It makes us so happy to see your progress warms our heart that we have been able to help you Thank you so much for putting all the effort and commitment to the process.

PMUK TEAM
WWW.PERSONALMATCHUK.CO.UK

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