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Pesa Reviews 

731
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 666 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent service, highlighting the company's reliability, trustworthiness, and efficiency in handling transactions. Many find the platform and app user-friendly, making money transfers easy and seamless. Reviewers consistently appreciate the competitive and often superior exchange rates offered, along with the swift and hassle-free delivery of funds. However, some customers also noted occasional issues with payment processing. Specifically, some people experienced delays in funds reaching the recipient's account or reported instances where transfers were not delivered at all.

What people talk about most

Service

Users describe positive interactions with service, highlighting its reliability, speed, and good exchange... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers praising fast and smooth... See more

User experience

Clients share positive opinions on user experience, with many describing it as seamless, swift, and reliable... See more

Application

Reviewers mention positive feedback about the app, with many praising its trustworthiness, competitive rates,... See more

Price

People report positive experiences with pricing, with many reviewers highlighting competitive and often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 4 out of 5 stars

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

731 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(731)

669 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad and frustrating i need my…

Very bad and frustrating i need my money back

18 June 2026
Pesa logo

Reply from Pesa

Hello Oghenenyorem,

We are sorry to hear about your frustrating experience. Please contact support@pesa.co so we can look into this for you immediately.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

Wrong choice

It takes approximately five days to receive money. “Seamless” is overrated because you’ll have to weep before you see your money. Also, Other people’s funds keep entering my account (people I don’t know). I really would not recommend and I will not be using them anymore.

10 May 2026
Pesa logo

Reply from Pesa

Hello Ijeoma,

Thank you for bringing this to our attention. We sincerely apologise for the delay in receiving your funds and any distress the unknown transactions may have caused. Upon reviewing your account, we can confirm that the delay was due to a network issue on the receiving bank's end.

We're pleased to let you know this has now been fully resolved. Please don't hesitate to reach out to us at support@pesa.co should you have any further concerns.

Thank you for choosing Pesa.

Rated 4 out of 5 stars

This application is good but you people…

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promises

18 June 2026
Pesa logo

Reply from Pesa

Hello Endurance,

We appreciate your feedback. Please note that the referral bonus terms and conditions require that the referees will need to complete a qualifying transfer in other to earn a bonus. Please reach out to support@pesa.co to assist further.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

I have been using this app close to two…

I have been using this app close to two years and I love it. Easy to use and good customer service.

2 June 2026
Pesa logo

Reply from Pesa

Hello Ibrahim,

We are so glad you love our app and find it easy to use. We appreciate your kind words about our customer service. Thank you for your continued support.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Trustworthy

Trustworthy, fast and reliable. Good rates as well.

18 June 2026
Pesa logo

Reply from Pesa

Hello Joan,

We are so glad you found our service trustworthy and reliable. We appreciate your kind words.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Very quick for money to get to the…

Very quick for money to get to the recipient

18 June 2026
Pesa logo

Reply from Pesa

Hello Temitope,

We're glad to hear the transfer was quick. Your positive feedback is greatly appreciated.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

Very bad experience

Very bad experience, not able to use my app

1 June 2026
Pesa logo

Reply from Pesa

Hello Osarumen,

We are sorry to hear about your frustrating experience. Please contact support@pesa.co so we can look into this for you immediately.

Thank you for choosing Pesa.

Rated 4 out of 5 stars

Although rates have been high

Although rates have been high, the difference between competitors is not much so sometimes I feel like just using competitors

7 June 2026
Pesa logo

Reply from Pesa

Hello Sophia,

We appreciate your feedback regarding our rates.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Instant fast transactions and fair…

Instant fast transactions and fair rates. Everyone should use this app

15 April 2026
Pesa logo

Reply from Pesa

Hello Charissa,

We're thrilled you appreciate our fast transactions and rates. We value your support.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Very good and always ready to assist…

Very good and always ready to assist whenever there is issue with transfer. I usually feel safe using Pesa

17 June 2026
Pesa logo

Reply from Pesa

Hello Henry,

We're glad to hear you feel safe using our services and appreciate your kind words.

Thank you for choosing Pesa.

Rated 4 out of 5 stars

Good experience

The transaction i did went through fast

16 June 2026
Pesa logo

Reply from Pesa

Hello Olufemi,

We're glad your transaction was swift. We appreciate your feedback.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Fast

Fast, save and no hidden fees.

16 June 2026
Pesa logo

Reply from Pesa

Hello Femi,

We're glad you enjoyed your experience. We appreciate your positive feedback.

Thank you for choosing Pesa.

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