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Pesa Reviews 

731
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 666 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent service, highlighting the company's reliability, trustworthiness, and efficiency in handling transactions. Many find the platform and app user-friendly, making money transfers easy and seamless. Reviewers consistently appreciate the competitive and often superior exchange rates offered, along with the swift and hassle-free delivery of funds. However, some customers also noted occasional issues with payment processing. Specifically, some people experienced delays in funds reaching the recipient's account or reported instances where transfers were not delivered at all.

What people talk about most

Service

Users describe positive interactions with service, highlighting its reliability, speed, and good exchange... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers praising fast and smooth... See more

User experience

Clients share positive opinions on user experience, with many describing it as seamless, swift, and reliable... See more

Application

Reviewers mention positive feedback about the app, with many praising its trustworthiness, competitive rates,... See more

Price

People report positive experiences with pricing, with many reviewers highlighting competitive and often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The renewed level of security put in place is great. However, OTPs arrive late and creates confusion when one resends cos it skips due to the multiple times when one is in a hurry to make a quick tra... See more

Company replied

Rated 4 out of 5 stars

It pays max exchange rates but sometimes delays the overall process for 4 to 5 days. Happened to me twice. But overall good experience

Company replied

Rated 4 out of 5 stars

This application is good but you people don’t keep to your promises,you said if I invite person,you will reward,I have invited more than 3 people who constantly use this app but no reward,fake promise... See more

Company replied

Rated 5 out of 5 stars

I love and appreciate the services. Money transferred with no hitches every time. Good rates. But? I'm still not satisfied with the customer services. Up until now my notifications about offers and ra... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Pesa is a global money transfer platform that makes sending and receiving money across 60+ countries instant, free, and secure (includes Ghana, India, Mexico, Nigeria, Cameroon and more) With real-time competitive exchange rates and support for multiple currencies (CAD, USD, EUR, GBP, NGN) in one account. Whether you're in Canada, the US, EU, UK, or Nigeria, Pesa lets you pay bills, support loved ones, and earn bonuses on payments and referrals, all while keeping your money moving with you.


Contact info

Send money to 60+ countries

Use code TRUSTPESA for cashback on your first transfer. T&Cs Apply!

4.3

Excellent

TrustScore 4.5 out of 5

731 reviews

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4.3

All reviews

(731)

669 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It won't even let me add more most of…

It won't even let me add more most of the time. App always acting like network issues

18 June 2026
Pesa logo

Reply from Pesa

Hello Isaac,

We appreciate you sharing your experience. Kindly contact support@pesa.co so we can assist you further.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Prompt service

Prompt service. The app is apt. Timely delivery. Fast and quick in sending money to loved ones. Thank you!

17 June 2026
Pesa logo

Reply from Pesa

Hello Joseph,

We are so glad you had such a positive experience with our service. Thank you for your kind words.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

I have been unable to login for two…

I have been unable to login for two months now

1 April 2026
Pesa logo

Reply from Pesa

Hello Joseph,

We understand your frustration. We have reviewed your account and can confirm that your account is active and running just fine. Please try and access your account and if you encounter any error, please contact support@pesa.co for assistance.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Very reliable and transparent

Very reliable and transparent

1 June 2026
Pesa logo

Reply from Pesa

Hello Onyinye,

We're glad to hear you found our service reliable and transparent. Your positive feedback is greatly appreciated.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Pesa is so fantastic

So far I’ve had a wonderful experience using PESA and I also got to share with some friends as well.

18 June 2026
Pesa logo

Reply from Pesa

Hello Joshua,

We are so happy you had a wonderful experience and shared it with friends. Thank you for your kind words.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Good work

Good work, keep it up

18 June 2026
Pesa logo

Reply from Pesa

Hello Obewu,

We are so glad you enjoyed your experience. We truly appreciate your kind words and positive feedback.

Thank you for choosing Pesa.

Rated 1 out of 5 stars

Poor rates

For some time now, your rates have consistently become so poor both ways

17 June 2026
Pesa logo

Reply from Pesa

Hello Kelvin,

We appreciate your feedback regarding our rates. Please be assured that our rates reflect market conditions and processing costs, but we are always working to stay competitive.

Thank you for choosing Pesa.

Rated 3 out of 5 stars

Honestly speaking the conversion rate…

Honestly speaking the conversion rate for pesa is too high to compare with what others are charging but I love the fact that the receiver receives the money in a blink of an eye.

15 June 2026
Pesa logo

Reply from Pesa

Hello Chigozie,

We appreciate your feedback regarding our conversion rates and are glad to hear about the speed of our service. Please be assured that our rates reflect market conditions and processing costs, but we are always working to stay competitive.

Thank you for choosing Pesa.

Rated 3 out of 5 stars

The rate nowadays is horrible …

The rate nowadays is horrible compared to your competitors eg
TAP TAP
CADREMIT
LEMFI
etc

10 June 2026
Pesa logo

Reply from Pesa

Hello John,

We appreciate your feedback regarding our conversion rates. Please be assured that our rates reflect market conditions and processing costs, but we are always working to stay competitive.

Thank you for choosing Pesa.

Rated 5 out of 5 stars

Your rates beats others

Your rates beats others.
Very swift, fast and reliable.
Thanks for always delivering well.
I recommend.

18 June 2026
Pesa logo

Reply from Pesa

Hello Abidemi,

We're so glad you appreciate our competitive rates and swift service. Thank you for your kind words.

Thank you for choosing Pesa.

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