Pet-Tags.com Reviews 

4,218
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Absolutely awful! I ordered a dog tag but you think I ordered 10 years ago, it was covered in rust when it arrived so it’s not made of steel when I sent a photo apparently mine had a probably with the... See more

Company replied

Rated 5 out of 5 stars

Firstly, the quality of the metal dog tags and the engraving is by far the best I have seen, and I have had plenty before to compare. Secondly, their customer service is first rate. I am in another... See more

Company replied

Rated 5 out of 5 stars

Always happy with Pet-Tags, I have bought many name tags for our dogs over the years, quality always good and delivery is fast considering we live in remote town. Engraving last for years, I kept my... See more

Rated 5 out of 5 stars

I order a stainless steel tag each time I foster a new dog. The ordering process is simple, the tags are high quality and durable, and the engraving is clear and easy to read. My last order was lost... See more

Company details

  1. Pet Care Store

Written by the company

At Pet-Tags.com, we’re dedicated to helping pet owners keep their beloved dogs and cats safe, stylish, and easily identifiable. With decades of experience and a reputation for quality, we are the trusted source for custom-engraved pet ID tags. Pet-Tags.com is a leading provider of personalised pet ID tags, offering a wide range of durable, attractive, and customisable tags for dogs and cats. Since 1995, we’ve proudly supplied millions of tags to pet owners across Australia, the UK and Europe, ensuring pets are protected and easily returned home if lost. Whether you're looking for a classic design or something to match your pets unique personality, we have the perfect pet tag for your beloved pet. We process and ship your order within 24 hours and this includes free engraving, a free stainless steel split ring and free delivery. We are continually updating our range of products. We have a choice of over 200 tag options including stylish Fashion tags, colourful Design tags, reflective Glitter tags, Aluminium tags and Brass, Nickel & Stainless Steel tags, along with our stunning Bling range which is sure to appeal to the truly pampered pet! Our tags are made from the highest quality materials and are laser engraved to ensure they won't fade. We are so confident that you and your pet will love your new tag that we’ll guarantee it. If we make a mistake, we'll gladly replace your tag! Trusted Experience: With over 30 years of expertise, we know what matters most—durability, legibility, and fast, reliable service. Our pet tags are crafted from premium materials like stainless steel, anodised aluminium, and solid brass, so your pet’s ID tag will stand the test of time. Custom Engraving & Fast Delivery: Every tag is laser engraved for permanent, easy-to-read identification and dispatched within 24 hours from our UK or Australian facilities. Enjoy a choice of free standard shipping or tracked options and peace of mind knowing your pet’s tag will arrive quickly. Huge Range & Personalisation: Choose from over 200 styles, shapes, and colours—including classic, glitter, designer, fashion, and even Swarovski crystal tags. Personalise your tag with your contact details, and any important information for their safety. 5-Year Guarantee: We stand behind our products with a 5-year replacement policy should you tag break or fade within this time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

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4.5

All reviews

(4,218)

1 review in the last 12 months

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Rated 1 out of 5 stars

The tag I ordered never arrived

The tag I ordered never arrived. No tracking number was provided so I can’t even look to see where it is. Will have to reorder with another company.

4 June 2023
Pet-Tags.com logo

Reply from Pet-Tags.com

We offer free standard postage and customers email us if they want to pay for a tracked service. We can't include tracked postage without increasing our prices. Customers usually email us if they don't receive their order within 10 working days, and we always send it again. Unfortunately you did not email us.

Rated 5 out of 5 stars

So happy with Pet-tags! Such high quality!

So happy with Pet-tags. They are absolutely fabulous! Everything they do is high quality and done with lots of thought. The tags I ordered are high quality and printed beautifully. They last a long time! I only got replacements as I moved house - the old ones are still going strong, so I’ll be ordering again when we move into a more permanent residence. Pet-tags is the only company I found to be able to print everything I needed on the tag. Thank you all so much. Also the way they package everything is so thoughtful and done brilliantly!

7 May 2023
Rated 5 out of 5 stars

Recommend

Tags were as specified. Quick postage. I did have a problem with a missing tag but their was a quick response and the tag was replaced.

7 May 2023
Rated 3 out of 5 stars

Cute tag

Cute tag. Simple but effective. Found it frustrating that it didn't come put together as I found it hassly to construct.

10 May 2023
Pet-Tags.com logo

Reply from Pet-Tags.com

We never send our tags attached to the split rings because they are more likely to be damaged during shipping.

Rated 4 out of 5 stars

the support from Julie when i didn't…

the support from Julie when i didn't receive an order sent late March for my dog's tag. Julie was caring and supportive and didn't push me around to imply i had the tag, instead arranged for another tag to be sent which has been warmly rec'd.

30 March 2023
Rated 4 out of 5 stars

Amazing quality, just provide updates on order status please

The tags were amazingly superior quality. The only issue I had was the lack of updates between placing the order and delivery. It’s against the law to have a dog outside without ID, so I panicked and bought tag from my local pet shop which was more expensive and the writing nearly illegible. If I knew when the Pet-Tags tag was arriving I wouldn’t have rushed out and wasted money on inferior tags.

3 April 2023
Rated 5 out of 5 stars

Had exactly what I wanted

Pet-Tags had exactly what I wanted. They were very reasonably priced and good quality. The products I ordered took almost no time at all to arrive. Ordered 2 epitaph tags for the ashes of a recently deceased pet and a name tag for a newly adopted pet.

30 March 2023

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