Pet-Tags Reviews 

4,218
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Firstly, the quality of the metal dog tags and the engraving is by far the best I have seen, and I have had plenty before to compare. Secondly, their customer service is first rate. I am in another... See more

Company replied

Rated 5 out of 5 stars

Always happy with Pet-Tags, I have bought many name tags for our dogs over the years, quality always good and delivery is fast considering we live in remote town. Engraving last for years, I kept my... See more

Rated 4 out of 5 stars

The tags were amazingly superior quality. The only issue I had was the lack of updates between placing the order and delivery. It’s against the law to have a dog outside without ID, so I panicked and... See more

Rated 4 out of 5 stars

The pet tag came quickly and is good quality. A word of caution though: the silver-coloured tags catch the light an it caused great anxiety for my dog, who found himself constantly trying to "catch" a... See more

Company details

  1. Pet shop
  2. Hobby shop

About Pet-Tags

Written by the company


Pet-tags

About us

We are continually updating our range of products. We have a choice of over 200 tag options including stylish Fashion tags, colourful Design tags, reflective Glitter tags, Aluminium tags and Brass, Nickel & Stainless Steel tags, along with our stunning Bling range which is sure to appeal to the truly pampered pet!

Our tags are made from the highest quality materials and are laser engraved to ensure they won't fade. We are so confident that you and your pet will love your new tag that we’ll guarantee it. If we make a mistake, we'll gladly replace your tag!



Pet-tags

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

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4.5

All reviews

(4,218)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Pet tag was very nice. Slight hiccup with the phone number being wrong. Sent email with photo and all was fixed and a new one sent immediately. Very happy with the service and will use again.

28 March 2023
Rated 1 out of 5 stars

Order arrived with nothing in it.

I received an E-Mail stating that the company was closing their doors and this was the last chance to order. I placed an order and received an envelope with no tag in it. I have yet to hear back from them. Update: I paid $ 15 for an easy clip apparently. Must be a software issue because I entered all the contact info on a chosen tag.

20 December 2022
Unprompted review
Pet-Tags logo

Reply from Pet-Tags

Hi Louise, sorry to hear you are unhappy with our service. As mentioned on our email auto reply, we were closed for a few days over Christmas and New Year and only returned yesterday. I have now replied to your email. The reason your order did not come with a tag is because you only ordered a single clip and no tags. Wishing you all the best from the Pet-Tags team :)
UPDATE: I have checked your transaction, and you were charged $10.95. This is the cost of 1x clip ($5.95) and $5 for postage. You were not charged for any tags as there were no tags ordered. Let me know if you have any further questions.

Rated 4 out of 5 stars

I am always buying from them

I am always buying from them, only delivery is not that fast.

18 September 2022
Unprompted review
Pet-Tags logo

Reply from Pet-Tags

Hi Tess, thanks so much for taking the time to leave us a review and for continuing to choose Pet-Tags to keep your pets safe. Unfortunately, in order to keep the tags affordable, we send our orders via regular post and as such, have no control over the delivery time (particularly for overseas orders). Wishing you and your pets all the best :)

Rated 5 out of 5 stars

Great product and service

Exceptionally quick delivery and beautiful quality. Very well priced.

21 July 2022
Unprompted review
Pet-Tags logo

Reply from Pet-Tags

Hi Danielle, thanks so much for the positive review. We are glad to hear you are happy with our product!

Rated 5 out of 5 stars

Good quality pet tags

The tags are of good quality and the engraving is a good depth. I am really pleased with the tag. The service was quick and efficient. I would use this company again

20 July 2022
Rated 5 out of 5 stars

Could Not Be Better!

Firstly, the quality of the metal dog tags and the engraving is by far the best I have seen, and I have had plenty before to compare.
Secondly, their customer service is first rate. I am in another country, and somewhere on the way the package went astray. No fault of Pet Tags, who immediately sent replacements. Highly recommended!

7 July 2022
Unprompted review
Pet-Tags logo

Reply from Pet-Tags

Hi Don,
Thanks so much for taking the time to post a review!
We're so pleased your replacement tags arrived and that you're happy with the quality. Customer satisfaction is of the utmost importance to us, and we appreciate your understanding given the original tags were lost in the post. Thanks again :)
Regards, Ilana

Rated 5 out of 5 stars

Superb products

Superb products, excellent quality. Really good value for money, made even better with a handy discount code!! Arrived super quickly too. Highly recommended, thank you! 😊

19 June 2022
Rated 5 out of 5 stars

Cat Tag - stainless steel

Simple to order and delivered within days. I ordered my first tag 3 years ago and it still looks like new. I changed my phone number so ordered a new one. Great quality. Would recommend.

19 June 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. There was a problem with the postage and Pet-Tags resolved it immediately. Tags are great quality and so is the engraving. Would use again.

16 June 2022
Rated 5 out of 5 stars

Great

Great - thank you. I always use you for my dogs. I feel happy that they are properly labelled!

16 June 2022

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