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Peter Tyson Reviews 

13,812
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, often finding products at significantly reduced costs or with added benefits like free cables. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly, often the next day, and well-packaged. People are also very satisfied with the quality of the products received, noting their excellent condition and performance. The company's service is described as superb, with staff being friendly, knowledgeable, and providing excellent personal support, even when issues arise. However, some reviewers were not happy with delivery issues, including delayed shipments and problems with next-day delivery fees not being refunded.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and efficient... See more

Product

Reviewers mention positive feedback about product quality and condition, often noting that items described as... See more

Price

Users describe positive interactions with price, frequently highlighting great and competitive pricing, often... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Order

Customers had positive experiences with order, often describing the process as smooth and easy, from initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a few polk speakers online, which was a breeze, they turned up via DPD in two days, and they were superb. I had a minor issue with one of the floor standing speakers grille, which I conta... See more

Company replied

Rated 5 out of 5 stars

I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more

Company replied

Rated 5 out of 5 stars

The ultimate in customer service. In today's world, good customer service is an expectation. Peter Tyson, however, go way above and beyond every time. I have made a number of recent purchases... See more

Company replied

Rated 5 out of 5 stars

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more

Company replied



Company details

  1. #15 of 192 best companies in Electronics store
  2. #9 of 138 best companies in Appliance shop
  3. #7 of 39 best companies in Hi-fi shop
  4. #2 of 9 best companies in Home Theatre Shop
  5. #4 of 32 best companies in Home audio shop
  6. #7 of 48 best companies in TV shop

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14k reviews

5-star
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Asks customers to review

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4.9

All reviews

(13,812)

3,075 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and couldn't do…

Excellent service and couldn't do enough. I'll be definitely buying off peter tyson again brilliant and very friendly and helpful staff.

8 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you had such a positive experience with our team. Your kind words mean a lot to us, and we look forward to seeing you again, Lee!

Rated 5 out of 5 stars

It all began when I changed my avr amp…

It all began when I changed my avr amp to the Denon avr x1800 h then I decided on a new cd and got the marantz cd6007 ,due to physical restrictions after surgery I've finally got it up and running ,I must admit it's amazing with all it's features. Peter Tyson's are brilliant at giving advice a pleasure to do business with

8 June 2026
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Reply from Peter Tyson

We are so pleased to hear you are enjoying your new equipment and that we could assist you with advice. We appreciate your kind words and thank you for choosing us, Stephen!

Rated 5 out of 5 stars

Looking online for the mielle cat and…

Looking online for the mielle cat and dog cordless hoover and Peter Tyson came up much cheaper by over a £100, so thinking it was no legit I called them the day after and the salesman was very helpful with my questions and this re assured me no end, I purchased it online whilst I was on the call to him. The delivery was very quick within a few days as it said it would. Overall the experience of shopping with this company was amazing and a pleasure and a breath of fresh air that there are still companies out there who are not wanting to rip you off or scam you , I can not highly recommend them enough

8 June 2026
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Reply from Peter Tyson

We are so pleased to hear about your positive experience with us, David. It's wonderful to know our team provided helpful assistance and that you found our pricing competitive. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Have been dealing with Peter Tyson for…

Have been dealing with Peter Tyson for many years (and many thousands of pounds!!). The mark of any great company is not low prices, but how they deal with the inevitable, occasional issue. Peter Tyson backs up their deals with excellent personal service. They've resolved any issue I've ever had with swift and excellent resolutions. Very happy to recommend them!

8 June 2026
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Reply from Peter Tyson

We truly appreciate your long-standing loyalty and wonderful review, Stephen! It's fantastic to know our commitment to excellent service, especially in resolving issues, has consistently met your expectations. Thank you for your strong recommendation!

Rated 5 out of 5 stars

Good variety of coffee machines on…

Good variety of coffee machines on offer, good price and flawless delivery

8 June 2026
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Reply from Peter Tyson

We're so glad you found our coffee machine selection and pricing to your liking, and that delivery was flawless!

Rated 5 out of 5 stars

Very reasonable prices

Very reasonable prices, fast delivery, what more could you ask for. Highly recommend.

1 June 2026
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Reply from Peter Tyson

We're so pleased you found our prices reasonable and delivery fast. Thank you for your high recommendation, Alison!

Rated 5 out of 5 stars

Good prices and very quick delivery

The price of the Kitchenaid Mixer I bought was competitive, and it was delivered next day which was faster than I expected.

5 June 2026
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Reply from Peter Tyson

We're so glad to hear you're happy with your Kitchenaid Mixer and our fast delivery! Thank you for your kind words, Philip.

Rated 5 out of 5 stars

I love Peter Tyson

I love Peter Tyson, they always offer great products and prices with fast delivery and excellent customer service.
A big shout out to Michael in customer services who went above and beyond to help me sort out a faulty speaker.
I always shop at independent stores where I can and will continue to do so. I would recommend this company, without question.

16 June 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear you had such a positive experience with us! We truly appreciate your kind words about our products, service, and team. Thank you for your recommendation, Ian.

Rated 5 out of 5 stars

Petertyson is my first andExcellent customer service 👏 👌 👍 only go to…

Petertyson is my first and only go to for top quality hifi 👍👍👍
I ordered a nearly new eversolo z10 unit , unfortunately it arrived damaged.
I contacted the customer support team who were absolutely amazing, they just arranged for a brand new unit to be sent out and collected the damaged one.
Great customer service ,
They really look after the customer if only all businesses had those standards

5 June 2026
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Reply from Peter Tyson

We're so glad to hear you consider us your go-to for top-quality hifi! We appreciate your kind words about our customer service team and are happy we could resolve the issue with your unit quickly. Your feedback truly means a lot to us.

Rated 5 out of 5 stars

simple and easy

delivery was next working day, ordered on Thursday, shipped on the friday, I was expecting it on the Monday and it turned up Saturday morning. Good service, kept informed and awesome price so much cheap that direct from the brand itself.

5 June 2026
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Reply from Peter Tyson

We're so pleased to hear about your positive delivery experience and that you found our pricing to be excellent. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Just setting up a Thorens TD125 mkii…

Just setting up a Thorens TD125 mkii and a Thorens TD160 Super. I had a Creek CAS4040, Cambridge Audio A60 and T40 tuner, AR18s, vintage Linton and Dentons…could I get it all to work? Nope. I thought I would shop. Bought a JBL CD350 at a huge discount then two days later the JBL SA550 amp. Thrilled with it - sound is fabulous on phono and CD. Brilliant price and delivery/service.

19 June 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you're thrilled with your new JBL CD350 and SA550 amplifier! It's wonderful that the sound quality is fabulous for both your phono and CD setups. We appreciate you sharing your positive experience with us, Alan.

Rated 5 out of 5 stars

Excellent price

Excellent price
Said near new looked brand new to me
Fast delivery

5 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so happy you found the price excellent and delivery fast! We appreciate your kind words, Gavin.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery.

11 May 2026
Peter Tyson logo

Reply from Peter Tyson

We're glad you enjoyed your experience. We appreciate your kind words.

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