Banner for Peter Tyson

Peter Tyson Reviews 

13,767
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 3,192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, knowledge, and professional approach in resolving issues swiftly and efficiently. Many people appreciate the competitive pricing, often finding products at great deals, sometimes even cheaper than direct from the brand. The delivery service is frequently lauded for its speed, with many orders arriving quickly, often next day, and items being well-packaged and in perfect condition. The products themselves, including refurbished and clearance items, are consistently described as high quality and performing as expected, often exceeding expectations. However, some customers also noted issues with delivery, experiencing delays, missing items, or couriers refusing to complete services like taking items inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Product

People report positive experiences with product, often noting significant upgrades and excellent sound... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting good and competitive... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and... See more

Order

Customers had positive experiences with order, praising the easy-to-navigate website and smooth ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more

Company replied

Rated 5 out of 5 stars

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more

Company replied

Rated 5 out of 5 stars

Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cann... See more

Company replied

Rated 5 out of 5 stars

My experience of the technical and customer support side was excellent although the product I purchased (Naim Uniti Atom) had to go back on 2 occasions as it was faulty the first time and I couldn’t g... See more

Company replied



Company details

  1. #16 of 193 best companies in Electronics store
  2. #9 of 138 best companies in Appliance shop
  3. #8 of 39 best companies in Hi-fi shop
  4. #2 of 9 best companies in Home Theatre Shop
  5. #4 of 32 best companies in Home audio shop
  6. #7 of 48 best companies in TV shop

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(13,767)

3,040 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Hi Fi DEALS and SERVICE to Match..

Great Hi Fi, Great Prices, Great Delivery, Great after sales service. Peter and his team "Simply the Best.

4 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you had such a positive experience with our team and services. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

High class business and good prices and…

High class business and good prices and packed well and used a really good delivery service which was spot on and will be back to buy more stuff

4 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased you found our business to be high-class with good prices, well-packed items, and spot-on delivery. We appreciate your feedback!

Rated 5 out of 5 stars

Good Customer Service

The Loudspeakers I was looking to purchase were showing in stock at Peter Tyson; I subsequently ordered them online and had them delivered the following day.

4 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you received your loudspeakers quickly! Thank you for your positive feedback.

Rated 5 out of 5 stars

Top notch. First purchase from Peter Tyson

First purchase from Peter Tyson. Excellent service and delivery all round, on top of a good price for some Dali Oberon 5 speakers. Top notch .

4 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear you had an excellent experience with us and are enjoying your new speakers. Thank you for your kind words!

Rated 5 out of 5 stars

CYRUS CDi PLAYER.

EXCELLENT SERVICE. ARRIVED WITHIN 24 HOURS. WELL PACKAGED AND GOOD TRACKING.

4 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased your order arrived quickly and was well-packaged. Thank you for your feedback!

Rated 5 out of 5 stars

Excellent company with excellent…

Excellent company with excellent service and the price is always cheaper than anywhere else.

4 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased you enjoyed our service and competitive prices. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent service and communications.

Excellent service and communications.
TV was out of stock when I ordered but it was a good deal and I was happy to wait. They kept me informed and it was delivered far sooner than their original estimate.
Only found out about them whilst looking for tv reviews on YouTube.

3 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear you had such a positive experience with us, especially with our communication and delivery! We appreciate you choosing us.

Rated 5 out of 5 stars

Range from starter to audiophile

Website product information is clear and concise making an informed purchase easy. Good range of choice across price and quality ranges, from starter to audiophile items. Very competitive pricing. Prompt shipping service with well packed items arriving in perfect condition

4 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear that our website made your purchase easy and that you appreciated our range and competitive pricing. Thank you for acknowledging our prompt shipping and careful packaging!

Rated 5 out of 5 stars

Pro-Ject Flattenit

Good price, delivery very quick and no issues. Pro-Ject flattenit does a great job, next best thing to my Humminguru Nova

1 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're happy to hear you're pleased with the price, quick delivery, and the product received. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great service.

Great service.
No fuss.
Happy customer.

3 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad you enjoyed our service! Thank you for your kind words.

Rated 5 out of 5 stars

Everything was spot on

Everything was spot on - competitive price, order delivered on time, great follow up service. Can't fault you !

3 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad everything was spot on! We appreciate your kind words about our service. Thank you!

Rated 5 out of 5 stars

Great product at a fantastic price

Been keeping an eye on a Cyrus CDT-XR for some time. This product was going end of line and Peter Tyson reduced this to an umissable price. Good website, clear and fuss free transaction.

3 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad you found our website clear and the transaction fuss-free! We appreciate your kind words and thank you for your positive feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, and great piece of kit.
Staff are always helpful and professional.

3 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you found our service excellent and our team helpful and professional. Thank you for your feedback!

Rated 5 out of 5 stars

Fantastic service from Peter Tyson

Fantastic service from Peter Tyson. Their price was the best I found anywhere, and the checkout process was smooth and straightforward. Delivery was fast — arriving the next day — and everything was well‑packaged and exactly as described. I also appreciated the option to add a discounted spare filter at checkout. A reliable, professional retailer that I’d happily buy from again.

2 June 2026
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear you had such a fantastic experience with us! Thank you for your kind words about our service, pricing, and delivery. We appreciate your recommendation.

Rated 5 out of 5 stars

Price match honoured

The product I wanted (hi-fi speaker stands) were in stock and the price match promise was honoured. Ordered online and arrived well packaged and on-time.
Great service.

2 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear that your speaker stands arrived quickly and that our price match promise was honored. Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look