Honestly best experience with an insurance I’ve ever had! Terika was amazing, so kind and knowledgeable and gave me her advice on which plan I should choose. I’m so glad my pets are covered by nationw... See more
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America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contact info
P.O. Box 183143, 43218, Columbus, United States
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
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Very helpful and honest agent who…
Very helpful and honest agent who helped put together a great policy for my 2 dogs! Compared to other quotes I explored this one was very competitive.
The agent answered all my questions
The agent answered all my questions. They were kind and courteous.
Signing up both my cats was very easy
Signing up both my cats was very easy. I am able to insure both cats for less than I was paying at Embrace Pet Insurance and your website seems very easy to use.
May use AI-assist with repliesRead more
Website misleading
Website misleading. Clicked "Get Quote" link to get an idea of what is covered, in the end it automatically forced me to enroll to see what is covered. Please adjust the website to allow customers to see what can be covered.

Reply from Nationwide Pet Insurance
Jesus did an amazing job!
Jesus did an amazing job!! He explained everything clearly and concisely. I already referred ppl over. He made it seem so easy and it was not a long process at all.
I wish I could remember his name
I wish I could remember his name. The gentleman that helped me was awesome. Went over many different choices for me. And explained very well. Also very patient with me having trouble with my phone.
Staff representative over the phone had…
Staff representative over the phone had excellent customer service skills
Application process is very…
Application process is very straightforward and easy to navigate
Everything is easy and straightforward…
Everything is easy and straightforward I was able to get my refund very quickly after even only falling a claim you will get money back within a week I definitely recommend.
The representative that I spoke with on…
The representative that I spoke with on the phone was very knowledgeable, friendly, helpful, personable, and patient. She answered my questions and set me up with a plan that is perfect for us. I am very grateful.
Representative was knowledgeable and…
Representative was knowledgeable and friendly. Great customer service. Easy call in and fast response time. Thank you,
Great service
The customer service representative was very helpful and friendly. He answered all of my questions in a kind way.
I had a great experience
I had a great experience! Daniel was knowledgeable and very helpful and I did not get the sense he was trying to sell me something I didn’t need. Very Satisfied!
Agent was great & very helpful
Agent was great & very helpful. She was very knowledgeable and answered all my questions.
It was so easy to enroll and the cost…
It was so easy to enroll and the cost is so affordable
First Time Pet Insurance Owner
honestly this is the first time I've ever purchased pet insurance or finally chosen one. I've looked at a ton of other ones and I honestly didn't feel like they actually cared and I know I have what could be considered a senior cat but this one made sense and I understood what was being said because they were explained in a way that made sense.
She was so kind and helpful making my…
She was so kind and helpful making my policy updates. Great service
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