My Beagle, Bella, has had persistent skin allergies for as long as I can remember. Within just a couple of weeks, I noticed a significant reduction in her itching and scratching. The supplements con... See more
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See what reviewers are saying
Easy to set up account and pay over the phone handy for those who don't like using internet for paying/ordering, the lady I spoke with was most helpful and doublechecked I was aware of what was requir... See more
Company replied
Dreadful customer service. Ordered meds for two dogs in june. Still saying order in process. Have called three times and emailed. Not reply to email. No reply on calls and recording gives. Different c... See more
Company replied
I have just had a delivery of insulin that was held up during the week by my vet. I took a picture because not only was it so well packaged, it arrived as promised. I was worried sick due to the delay... See more
Company replied
Company details
Information provided by various external sources
Find a wide range of medicines, supplements and pet essentials for your animals all at typically half the vet price. We are a UK veterinary dispensary offering expert advice and a first class customer experience.
Contact info
Pet Prescription Ltd PO BOX 171 , BS31 9EG, Bristol, United Kingdom
- 01761 258 517
- info@petprescription.co.uk
- www.petprescription.co.uk
4.3
Excellent
14k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Prescription medicine
Ordered insulin as normal but courier lost package,Pet drugs online step in and resolved the problem, First class service.
28 December 2022
Reply from Pet Prescription
Hi Ronald,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
I have always found the staff to be…
I have always found the staff to be very efficient and courteous. It is a pleasure to do business with Pet Prescriptions.
23 November 2022
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Bailey
Pet Drugs Online
Customer Care Team
Very disappointed having used pp on a…
Very disappointed having used pp on a regular basis the lack of communication regarding issues with dpd is conflicting. Nearly a week after ordering then item has been despatched not by dpd but Royal Mail so if the item does not arrive in the next 2/3 days it will be after Christmas totally unacceptable
14 December 2022
Unprompted review
Reply from Pet Prescription
Hello,
Thank you for your feedback.
I’d really like to help resolve this for you but unfortunately, I'm not able to look into this further from the information provided.
If you'd like to discuss this further, please get in touch with us directly at customercare@petprescription.co.uk please include your order number and post code so we can help out as quickly as possible.
Kind regards,
Bailey
Pet Prescription
Customer Care Team
The ease of ordering after supplying…
The ease of ordering after supplying prescription via Internet very good service I’ve used it before and I will use it again
22 November 2022
Reply from Pet Prescription
Hi John,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Bailey
Pet Prescription
Customer Care Team
Was very impressed with the efficiency…
Was very impressed with the efficiency of the Company.
21 November 2022
Reply from Pet Prescription
Hi Derek,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
My order was delivered promptly
3 December 2022
Reply from Pet Prescription
Hi Alan,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
I’ve used Pet Prescription for a while.
I’ve used Pet Prescription for a while.
Happy with service
1 November 2022
Reply from Pet Prescription
Hi Laura,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
Excellent service and peace of mind
Polite, helpful service from everybody you speak with when you yourself are concerned about the health of your pet and anxious to be able to source the required medication promptly and without difficulty.
Thank-you all very much indeed
28 November 2022
Reply from Pet Prescription
Hi Paul,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
Very friendly helpful staff
1 December 2022
Reply from Pet Prescription
Hi Lorraine,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
Claimed that u never received…
Claimed that u never received precription
No non delivery confermation from email, operate not very interested
3 November 2022
Reply from Pet Prescription
Hi Peter,
Thank you for your feedback.
I’d really like to help resolve this for you but unfortunately, I'm not able to look into this further from the information provided.
If you'd like to discuss this further, please get in touch with us directly at customercare@petprescription.co.uk please include your order number and what item / script you are referring too so we can help out as quickly as possible.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
I order eye ointment for my dog Stanley
I order eye ointment for my dog Stanley and was so impressed with the speed of the delivery, I had ordered the products on the 17th November, I placed the order and the vets emailed the prescription to me, then the same day I had an email from yourselves saying the prescription and order had been received and had been accepted. Then the day after the ointment arrived. Well done Pet.Prescription for being so prompt
17 November 2022
Unprompted review
Reply from Pet Prescription
Hi Susan,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
Quick and easy
23 November 2022
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
Good service from start to finish
Good service from start to finish. Much cheaper than the vet supplying the same product. I recommend you to all my friends.
18 November 2022
Reply from Pet Prescription
Hi David,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and thank you for recommending us.
Kind regards,
Sam
Pet Prescription
Customer Care Team
Efficient acceptance of prescription…
Efficient acceptance of prescription for Miloxydil and despatch of meds
28 October 2022
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
Superb prices and excellent next day…
Superb prices and excellent next day delivery, what is not to love.
16 November 2022
Unprompted review
Reply from Pet Prescription
Hi David,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
An absolutely fantastic service and company!
I can't speak highly enough of this company! They are excellent and I thoroughly recommend them. I have placed many orders with them over the months and every time I have experienced an exceptional service.
16 November 2022
Unprompted review
Reply from Pet Prescription
Hi Lisa,
Thank you for your excellent feedback.
We really appreciate your continued custom.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
The delivery and prices are excellent
The delivery and prices are excellent. HOWEVER, it is nearly impossible to sign in because reCHAPCHER,will not recognise my details,I.e email address or password, then after 20 attempts it will let me in. Fix it please.
16 November 2022
Unprompted review
Reply from Pet Prescription
Hello,
Thank you for your feedback.
I’d really like to help resolve this for you but unfortunately, I'm not able to look into this further from the information provided.
If you'd like to discuss this further, please get in touch with us directly at customercare@petprescription.co.uk please include your full address and email so we can help out regarding this.
Kind regards,
Sam
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi Julie,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sam
Pet Prescription
Customer Care Team
This company is fantastic,there is no…
This company is fantastic,there is no mucking about and you just get the prescription from the vets (£16.00) order the flea stuff,pay for it and send the script off. You receive it within the week.They are polite,helpfull and have all the answers to any animal issues which you have 10 out of 10
20 October 2022
Reply from Pet Prescription
Hi Maggie,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service, thank you for all your custom.
Kind regards,
Chelsea
Pet Prescription
Customer Care Team
Great prices for my dog biscuits and…
Great prices for my dog biscuits and medications for my dog. Easy to use website and the order always ones very promptly! Been using them for years!
4 November 2022
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