Pharmacy24 Reviews 

214
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery times, noting that products arrive securely packaged and wonderfully protected from any potential damage. Shoppers also point out the exceptionally smooth and simple online ordering process, making it very convenient to purchase necessary medical supplies. Buyers are consistently pleased to find specific products available online that are often out of stock at their usual local suppliers. However, some customers also noted occasional unexpected delays in receiving their packages and difficulties with tracking their shipments online. A few people experienced a frustrating lack of communication regarding shipping updates or faced unexpected issues with missing items.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers report fast shipping, simple... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and timely... See more

Product

Customers had positive experiences with product, expressing great satisfaction over finding items at better... See more

Website

People report ambiguous experiences with the website, as some consumers found the online platform easy to use... See more

Service

Reviewers mention positive feedback about service, noting that delivery and order processing are consistently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.

Company replied

Rated 5 out of 5 stars

My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more

Company replied

Rated 5 out of 5 stars

The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more

Company replied

Rated 5 out of 5 stars

I'm so happy that this product is available over the counter to US citizens. Here, it is a prescription. I have a prescription, but sometimes I am unable to pick mine up in time, or I run out of refil... See more

Company replied


Company details

  1. Online Pharmacy

Written by the company

Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity


Contact info

4.1

Great

TrustScore 4 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(214)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy to understand website

Fast and easy to understand website. I look forward to dealing with them again when needed.

4 April 2026
Pharmacy24 logo

Reply from Pharmacy24

Appreciate it, Darryl! Glad the website made things quick and easy for you.

Rated 5 out of 5 stars

Helpful

Helpful, thks

4 April 2026
Pharmacy24 logo

Reply from Pharmacy24

Thanks so much, Thi! Glad we could help, really appreciate you taking a moment to share that 😊

Rated 5 out of 5 stars

Fast and convenient order process

Fast and convenient order process, great website. Happy to support this business.

3 April 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your kind feedback! We're glad you found the order process fast and convenient. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Really easy ordering and fast shipping!

Really easy ordering and fast shipping!
For an international order the shipping was super quick in my opinion. Excellent service. Thank you!

13 March 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your wonderful feedback! We're so glad to hear that ordering was easy and that your international shipping arrived quickly. We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

The ordering process was simple

The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2 days, due to Pharma and my location are in opposite end of the country. Still waiting for product.

16 March 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you, Monique. We’re glad you found the process simple. As per tracking, your order is on its way and expected shortly. Please feel free to reach out if you need any assistance.

Rated 5 out of 5 stars

Package arrived much earlier than…

Package arrived much earlier than expected! Thank you

13 March 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you, Meghan! We’re glad your package arrived earlier than expected. We truly appreciate your kind words and support. 😊

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Great prices. Order arrived quickly

11 March 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you, Lilli! We’re glad you found it easy to order online, liked the prices, and received your order quickly. We truly appreciate your support. 😊

Rated 5 out of 5 stars

The order arrived in a timely fashion

The order arrived in a timely fashion. Product was one I have used many times before but no longer available at my usual supplier. So pleased that I can order from this site and will reorder in the future.

9 March 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you, Sally! We’re glad your order arrived on time and that you found the product you needed. We truly appreciate your support and look forward to serving you again. 😊

Rated 5 out of 5 stars

My order was processed and delivered in…

My order was processed and delivered in record time. What more can I say? I'm happy and will visit the site for other products I use.

1 March 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you, Janine! We’re pleased your order was processed and delivered so quickly. We appreciate your support and look forward to serving you again. 😊

Rated 5 out of 5 stars

Great price, fast shipping ….. appreciate it!

Appreciated that the item I wanted was available and very reasonably priced. The shipping fee was unfortunate, but because the item was cheaper, I just got multiples to get to the point that the savings paid for the shipping. The shipping was FAST, and everything came intact and exactly as ordered and expected. I will use them again, and I think you should give them a try!

3 March 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your thoughtful comments! We’re glad you found the item reasonably priced, received it quickly, and that everything arrived exactly as expected. We appreciate your support and look forward to serving you again. 😊

Rated 1 out of 5 stars

Worst customer service

The order was altered without my consent, I tried to reach out via every possible channel- the team isn’t responsive in any way. I cancelled the order minutes after receiving the email about them changing it, I was still charged and on top of that - haven’t received anything

16 February 2026
Pharmacy24 logo

Reply from Pharmacy24

We’re very sorry, Nadia. Your order should not have been changed without your consent, and you should have received a timely response. Please email info@pharmacy24.ca with your order details so we can investigate the charge and help resolve this. 🙏

Rated 5 out of 5 stars

Voice blood pressure monitor

This is the exact same product I had. So it is great. Very happy with it. Thank you.

10 February 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your wonderful feedback .

We’re pleased to know the voice blood pressure monitor met your expectations and that you’re satisfied with your purchase. Your comments are truly appreciated and help reinforce our commitment to providing reliable products and service.

Rated 5 out of 5 stars

User friendly website

User friendly website, quick checkout, and an updated on shipping prior to purchase so I was already aware of possible delays.

14 February 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you for your thoughtful feedback.

We appreciate you highlighting the ease of navigating our website, the smooth checkout process, and the advance shipping updates.

Rated 1 out of 5 stars

you put in Wrong mailing address

you put in Wrong mailing address - please send order to 511 Oakland av, pasadena, Ca 91101 - please confirm - Best wishes, John Ovretveit

12 February 2026
Pharmacy24 logo

Reply from Pharmacy24

We’re sorry about the mailing address issue, John. Please email us at info@pharmacy24.ca with your order details so we can securely verify the address and help arrange the correct delivery. 🙏

Rated 5 out of 5 stars

As an American not being able to get…

As an American not being able to get the product I needed Pharmacy
24 really came through and it didn’t take too long.

7 November 2025
Pharmacy24 logo

Reply from Pharmacy24

Thank you so much, Felicia! We’re really glad we could help you get what you needed and that it arrived in a reasonable time. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great vendor

Great, fast vendor!

25 November 2025
Pharmacy24 logo

Reply from Pharmacy24

Thank you so much Belinda for your kind words and 5-star! It's always our goal to provide a seamless experience, and your feedback truly means a lot to us.

Rated 5 out of 5 stars

Easy and quick reg and ordering

One of the easiest and well-designed online ordering experiences I've ever experienced, especially for a first time buyer. Much appreciated. The delivery even arrived a day earlier than the tracking number given and arrived without any damages.

16 January 2026
Pharmacy24 logo

Reply from Pharmacy24

Thank you so much Roach for your wonderful feedback! It's great to know that our registration and ordering process worked well for you and that your order arrived safely.

Rated 5 out of 5 stars

Fast shipping and I live in a more…

Fast shipping and I live in a more remote area!!!

13 January 2026
Pharmacy24 logo

Reply from Pharmacy24

Thanks so much, Mari! We’re really glad the shipping reached you quickly, even in a remote area. Appreciate you taking the time to share this!

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