Pharmacyclub Reviews 

2,279
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I was hesitant to order from an overseas company with no physical presence in the US but they had the product I was looking for, which was hard to find, and shipping charges were reasonable so I went... See more

Company replied

Rated 5 out of 5 stars

I was initially skeptical about Pharmacyclub.net, thinking it might be a scam since I couldn’t find any customer service in Australia. After placing my order, I realized they’re based in Europe. I ema... See more

Rated 5 out of 5 stars

ESPAÑOL DABAJO!!! At first I thought it was a scam because of some comments I read on the forum, but I called the pharmacy they run in Spain and they told me that yes, it is the same page only... See more

Company replied

Rated 1 out of 5 stars

Parcel incorrectly labelled not with "Pharmacy club" but some other company called "spring" which led to UK parcel being mistakenly refused - it was crucial eye medication and they refused to send it... See more

Company details

  1. Pharmaceutical company

About Pharmacyclub

Written by the company


⭐At PharmacyClub, we combine tradition and the latest technology to offer you the high quality service that you deserve. Since our founding in 1890, we’ve offered our professional services to the pharmaceutical sector, being there for you when you need us.

🏅We are very selective in the brands that we sell, which is why we make sure to highlight the history, prestige and philosophy of each brand in our pharmacy.

✅When it comes to presenting our products, we use high quality images and organize our products by category and brand. Within the categories, you can filter the products according to their properties to see which features each brand can offer you.

🔒Our high investment in technology makes it possible for our online store to be equipped with the best security measures available.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(2,279)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product. Good communication from seller. Arrived on time

30 June 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Mrs Gowing,

Thanks for the awesome review!

We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please feel free to contact us if you have any question or doubt. We can't wait to see you again!

Don’t forget to follow us on Instagram ➡️@pharmacyclub_net⬅️You will find the latest information about new products, promotions, giveaways.

We wish you a great day!

Sincerely,
The PharmacyClub Team

Rated 5 out of 5 stars

Exactly what I was looking for

Great product! Glad I could find these glass bottles instead of plastic

2 June 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Jamie,

Thank you so much for your kind review! We're really glad to hear you're happy with your order. It's always great to see customers who value more sustainable alternatives.

Don’t miss our new arrivals and special promotions, follow us on Instagram! @pharmacyclub_net 🌟📷

If you ever need anything else, we're here to help!

Warm regards,

The PharmacyClub Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Consistently excellent

5 June 2025
Pharmacyclub logo

Reply from Pharmacyclub

Hi Carol!

Thank you for taking the time to share your experience. We love hearing feedback from our customers!

Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.

Sign up for our newsletter today to unlock exclusive offers and get 5% off instantly! ✨🎁

Hope to serve you again soon.

Have a wonderful day!

The PharmacyClub Team

Rated 5 out of 5 stars

All good

All good, ordered some probiotyc and it came as is should, well packed and all traciking workerd fine.

23 May 2025
Unprompted review
Pharmacyclub logo

Reply from Pharmacyclub

Dear Daniel,

Thanks for the awesome review!

We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please feel free to contact us if you have any question or doubt. We can't wait to see you again!

And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order🎁✨
We wish you a great day!

Sincerely,

The PharmacyClub Team

Rated 5 out of 5 stars

Products received in estimated…

Products received in estimated schedule, and corresponding the website information

30 April 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Kaunis,

Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.

We would like to thank you for trusting us. For any future enquiries, please do not hesitate to contact us, we are here to help.

Don’t forget to follow us on Instagram ➡️@pharmacyclub_net⬅️You will find the latest information about new products, promotions, giveaways.

We wish you a great day!

Sincerely,

The PharmacyClub Team

Rated 5 out of 5 stars

You always deliver quickly

You always deliver quickly. Thank you.

5 May 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Kathy,

Thank you for your kind words and continued trust in us!

We’re delighted to know that our delivery speed consistently meets your expectations.

It’s always a pleasure to serve you, and we hope to continue being your go-to choice.

Don’t forget to follow us on Instagram ➡️@pharmacyclub_net⬅️ You will find the latest information about new products, promotions, giveaways.

We wish you a great day!

Sincerely,
The PharmacyClub Team

Rated 1 out of 5 stars

I was sent an incorrect item and…

I was sent an incorrect item and emailed the company. They asked me to send photos of the item I received which I did. They have not replied even after I emailed them again

7 May 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Jane,

Thank you for your message. We're truly sorry to hear about the issue with your ordered product.

Our customer service team has contacted you twice to investigate the situation and assist you further, but we have not yet received a response. We would be happy to help clarify what happened and find a suitable solution for you.

Please feel free to reply to our previous message through the thread at your user account and/or via our contact form, so we can resolve this as quickly as possible.

We’re here to help and look forward to hearing from you soon.

Warm regards,
The PharmacyClub Team

Rated 5 out of 5 stars

Easy to order and received plenty of…

Easy to order and received plenty of delivery updates. 👍

8 May 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Lin,

Thank you very much for your feedback!

We’re so pleased to hear that you found the ordering process easy and that our delivery updates kept you well-informed. Transparency and a smooth customer experience are very important to us, so it’s great to know we’re meeting your expectations.

We truly appreciate your support and look forward to welcoming you back again soon!

And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨

Have a wonderful day!

The PharmacyClub Team

Rated 5 out of 5 stars

Prompt and easy!

Prompt and easy!

8 May 2025
Pharmacyclub logo

Reply from Pharmacyclub

Hi Deneen,

Thank you for taking the time to share your experience. We love hearing feedback from our customers!

Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.

Remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁

Hope to serve you again soon ✨

Have a wonderful day!

The PharmacyClub Team

Rated 5 out of 5 stars

Had the item i needed

Had the item i needed, quick delivery.

7 May 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Nathalie,

Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.

Thanks again for taking the time to tell us about your experience.

Please feel free to contact us if we can do anything else for you.

See you soon at PharmacyClub!

Don’t miss our new arrivals and special promotions, follow us on Instagram: @pharmacyclub_net 🌟📷

All the best,

The PharmacyClub Team

Rated 5 out of 5 stars

Review

On time as promised.

3 May 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Jaime,

Thanks for the review!

We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please feel free to contact us if you have any question or doubt. We can't wait to see you again!

And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order.

We wish you a great day!

Sincerely,
The PharmacyClub Team

Rated 5 out of 5 stars

Awesome Company

Always have everything we want and always deliver on time and very quick x

3 April 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Lorraine,

Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.

Remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order 🎁✨

Thanks again for taking the time to tell us about your experience.

Please feel free to contact us if we can do anything else for you.

See you soon at PharmacyClub!

All the best,

The PharmacyClub Team

Rated 3 out of 5 stars

Same item number; different product

I ordered the same item #8032472024439 Neobianacid 70 Tablets in 11/24 and now in 3/25 but the product is different. It's more chalky and has a different flavor and the bottle is different. Doesn't seem as effective against reflux

2 April 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Suzanne,

Thank you for taking the time to share your feedback.

We understand your concern regarding the differences you've noticed in the product. Please note that the brands occasionally make changes to their formulas, packaging, or presentation. Unfortunately, these updates are beyond our control. However, we always strive to provide the most up-to-date and authentic products directly from the official suppliers.

Your satisfaction is very important to us. We have shared your feedback with the relevant team and with the brand itself, as customer experiences are crucial to improving product quality.

We’re always here to assist you and help you find the solution that best suits your needs.

Thank you again for your trust,
The PharmacyClub Team

Rated 5 out of 5 stars

Great service as always

Great service as always, fast delivery and great price

31 March 2025
Pharmacyclub logo

Reply from Pharmacyclub

Hi Kerry!

Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.

Don’t forget to follow us on Instagram ➡️@pharmacyclub_net⬅️You will find the latest information about new products, promotions, giveaways.

We look forward to seeing you again!

Thanks again for choosing us.

Have a wonderful day!

The PharmacyClub Team

Rated 5 out of 5 stars

Very fast service

Very fast service. Second time ordering from them. Very happy

31 March 2025
Pharmacyclub logo

Reply from Pharmacyclub

Hi Barbara!

Thank you for taking the time to share your experience. We love hearing feedback from our customers!

Our team will be happy to hear that their hard work has paid off! If there is anything else we can do, let us know.

Hope to serve you again soon. And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order 🎁✨

Have a wonderful day!

The PharmacyClub Team

Rated 5 out of 5 stars

Great service & delivery

Really useful to order herbal product not available in the uk.

31 March 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Margaret,

Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.

Thanks again for taking the time to tell us about your experience.

Don’t forget to follow us on Instagram ➡️@pharmacyclub_net⬅️You will find the latest information about new products, promotions, giveaways.

See you soon at PharmacyClub!

All the best,

The PharmacyClub Team

Rated 1 out of 5 stars

Unresponsive Customer Service and Invoice Issues

I am deeply disappointed with Pharmacy Club's service. I placed an order and repeatedly requested a correct invoice, but despite numerous follow-ups, they failed to provide one. It's incredibly frustrating to deal with a company that ignores customer queries and emails. After reaching out multiple times, they stopped responding altogether, leaving me feeling ignored and disrespected. I would strongly advise against using their service if professional and reliable communication is what you're looking for.

4 March 2025
Unprompted review
Pharmacyclub logo

Reply from Pharmacyclub

Dear Rey,

Thank you for your review.

We are sorry for the inconvenience that this may have caused.

However, bear in mind that we need your order number to help you further, please provide it so that we can help you solve your incidence as soon as possible.

You can also contact our customer service team using the contact form on our website so that they can work on your case. They will be more than happy to assist you.

Sorry for any inconvenience.

Best regards,
The PharmacyClub Team

Rated 2 out of 5 stars

Half empty product

Ordered “Molutrex” I received my order, but the container was half empty.
Please, could you help me with this.

14 March 2025
Unprompted review
Pharmacyclub logo

Reply from Pharmacyclub

Dear Martha,

Thank you for your review.

We are sorry for the inconvenience that this may have caused.

However, bear in mind that we need your order number to help you further, please provide it so that we can help you solve your incidence as soon as possible.

You can also contact our customer service team using the contact form on our website so that they can work on your case. They will be more than happy to assist you.

Sorry for any inconvenience.

Best regards,
The PharmacyClub Team

Rated 5 out of 5 stars

Over all experience

Customer service, ease of ordering and quick delivery

5 March 2025
Pharmacyclub logo

Reply from Pharmacyclub

Dear Ally,

Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.

Please feel free to contact us if we can do anything else for you. We look forward to seeing you again!

And remember to subscribe to our newsletter not to miss out on our latest promotions and get 5% off your order. 🎁✨

Thanks again for choosing PharmacyClub.

Have a wonderful day!

The PharmacyClub Team

Rated 1 out of 5 stars

Scam artists.

Scam artists.

I ordered an item, it never arrived and i never got my money back. I alerted to them to the issue, they said they would get back to me and they never did. Now they have my money and i have no product. Absolute jole. Be warned people. Their number on their website doesnt work and they dont respond to social media. I expect a response regarding this ridiculousness.

13 March 2025
Unprompted review
Pharmacyclub logo

Reply from Pharmacyclub

Dear Manuel,

We’re truly sorry to hear about your experience and understand your frustration.

Once we received the confirmation from the shipping company, our customer service team immediately took care of the matter and resolved your case— including issuing compensation for the inconvenience caused.

We remain at your disposal should you need any further assistance, and we appreciate your feedback as it helps us improve our service.

Sincerely,
The PharmacyClub Team

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