I was hesitant to order from an overseas company with no physical presence in the US but they had the product I was looking for, which was hard to find, and shipping charges were reasonable so I went... See more
Company replied
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I am still waiting for my refund and return details!!! I was sent an order different from the description on their page and we keep going back and forth asking me same questions and wanted to de... See more
I was initially skeptical about Pharmacyclub.net, thinking it might be a scam since I couldn’t find any customer service in Australia. After placing my order, I realized they’re based in Europe. I ema... See more
ESPAÑOL DABAJO!!! At first I thought it was a scam because of some comments I read on the forum, but I called the pharmacy they run in Spain and they told me that yes, it is the same page only... See more
Company replied
Company details
About Pharmacyclub
Written by the company
⭐At PharmacyClub, we combine tradition and the latest technology to offer you the high quality service that you deserve. Since our founding in 1890, we’ve offered our professional services to the pharmaceutical sector, being there for you when you need us.
🏅We are very selective in the brands that we sell, which is why we make sure to highlight the history, prestige and philosophy of each brand in our pharmacy.
✅When it comes to presenting our products, we use high quality images and organize our products by category and brand. Within the categories, you can filter the products according to their properties to see which features each brand can offer you.
🔒Our high investment in technology makes it possible for our online store to be equipped with the best security measures available.
Contact info
Spain
- www.pharmacyclub.net
4.4
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pharmacyclub
Dear Francesca Leone Lecznar,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
We would like to thank you for trusting us. For any future enquiries please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
What you need
What you need : Good communications - reasonable delivery times and a very good price
10 September 2024
Reply from Pharmacyclub
Dear David Brown,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
We would like to thank you for trusting us. For any future enquiries please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
Highly recommended
The shipping was really fast. I was extremely in doubt about buying through this website that I didn't know before. Everything was easy and smooth. I'm very happy with my purchase.
9 September 2024
Reply from Pharmacyclub
Dear Norka Collazo,
Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.
Thanks again for taking the time to tell us about your experience.
Please feel free to contact us if we can do anything else for you.
See you soon at PharmacyClub!
All the best,
The PharmacyClub Team
Amazing and fast service!
10 September 2024
Reply from Pharmacyclub
Thank you so much for your kind words, andré beato. We really appreciate you taking the time out to share your experience with us. We're so glad you were satisfied about your experience.
We’d love to continue providing great service to awesome customers like you.
Let us know if you need anything else.
Thanks again for choosing PharmacyClub.
Have a wonderful day!
Best wishes,
The PharmacyClub Team
Reply from Pharmacyclub
Dear Cliiford,
Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.
Please feel free to contact us if we can do anything else for you. We look forward to seeing you again!
Thanks again for choosing PharmacyClub.
Have a wonderful day!
The PharmacyClub Team
Reply from Pharmacyclub
Dear Anlits,
Thanks for the awesome review!
We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please feel free to contact us if you have any question or doubt. We can't wait to see you again!
We wish you a great day!
Sincerely,
The PharmacyClub Team
Easy purchase and fast delivery
10 September 2024
Reply from Pharmacyclub
Dear Gordon Stewart,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
We would like to thank you for trusting us. For any future enquiries please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
It arrived at the time you promised and…
It arrived at the time you promised and the delivery person did wait outside for me to go down the lift and have my signature, something of a rarity these days.
Thank you.
Maria Gardner
10 September 2024
Reply from Pharmacyclub
Dear Maria,
Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.
Thanks again for taking the time to tell us about your experience.
Please feel free to contact us if we can do anything else for you.
See you soon at PharmacyClub!
All the best,
The PharmacyClub Team
Reply from Pharmacyclub
Thank you so much for your kind words, Sonia Perez. We really appreciate you taking the time out to share your experience with us. We're so glad you were satisfied about your experience.
We’d love to continue providing great service to awesome customers like you.
Let us know if you need anything else.
Thanks again for choosing PharmacyClub.
Have a wonderful day!
Best wishes,
The PharmacyClub Team
Reply from Pharmacyclub
Dear Bobby Luga,
Thanks for the awesome review!
We count ourselves lucky for customers like you. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Please feel free to contact us if you have any question or doubt. We can't wait to see you again!
We wish you a great day!
Sincerely,
The PharmacyClub Team
Offering a product not easy to get
You sell a good product that is hard to find in the UK, and you deliver it within a reasonable time.
7 September 2024
Reply from Pharmacyclub
Dear John J. Hilton,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
We would like to thank you for trusting us. For any future enquiries please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
Reply from Pharmacyclub
Dear Derek Wilson,
Thank you so much for taking the time to leave us this amazing review. Your feedback will help us improve our services.
We are happy to hear that you fully enjoyed our services. Please let us know if we can help you with anything further, we are happy to help.
We look forward to seeing you again.
Have a great day ahead!
The PharmacyClub Team
Reply from Pharmacyclub
Dear Tania Aquino,
Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.
Please feel free to contact us if we can do anything else for you. We look forward to seeing you again!
Thanks again for choosing PharmacyClub.
Have a wonderful day!
The PharmacyClub Team
Reply from Pharmacyclub
Dear Jane Thompson,
Thank you for your feedback. We are delighted that you find your experience satisfying. Reviews like yours allows us to improve and provide better service to our clients.
Thanks again for taking the time to tell us about your experience.
Please feel free to contact us if we can do anything else for you.
See you soon at PharmacyClub!
All the best,
The PharmacyClub Team
Reply from Pharmacyclub
Dear Rachael Spencer,
Thank you for your message and for your kind words. Here at PharmacyClub we strive to offer the best service possible for our customers and comments like yours help us to improve.
We would like to thank you for trusting us. For any future enquiries please do not hesitate to contact us, we are here to help.
We wish you a great day!
Sincerely,
The PharmacyClub Team
Do not order from them
I've ordered hair loss shampoo for oily hair but I've received shampoo for oily hair. After messaging back and forward nothing has been done. They've stopped replying to me.
After a week the company contacted me offering money back without returning the incorrect product. I still don't recommend because it takes forever. Anyway nice they've finally reacted. I'll return the wrong item because I don't need it
28 August 2024
Unprompted review
Reply from Pharmacyclub
Dear Agnieszka Stam-Zalewska,
Thank you for your feedback. We strive to offer the best service possible for our customers, and comments like yours help us to improve. We are sorry for any inconvenience that this may have caused.
Furthermore, we've been informed by our customer service team that you are in contact and have already resolved your case.
We apologise for any inconvenience caused.
Sincerely,
The BeautyTheShop Team
wasn’t able to received the item from…
wasn’t able to received the item from royalmail so i have contacted them about this issue, its already been more than a month and still haven’t heard from the customer service! this is very disappointing. just give me a refund
3 July 2024
Unprompted review
Reply from Pharmacyclub
Dear Sarah,
Thank you for your message.
We are sorry for the inconvenience that this may have caused.
However, bear in mind that we need your order number to help you further, please provide it so that we can help you solve your incidence as soon as possible.
You can also contact our customer service team using the contact form on our website so that they can work on your case. They will be more than happy to assist you.
Sorry for any inconvenience.
Best regards,
The PharmacyClub Team
Never again, lost money because of their dishonesty or/and negligence
Update: The response statement from the seller below is untrue, since they did not respond at all, despite my numerous communications, and the issue remains unsolved to date. Instead of truly helping the customer, someone takes their time to post automated responses here, which adds to the offence. I personally never intend to use them again, and I will widely share my experience with Pharmacy club, as it is being terrible. I had bought from them before with no issues, so I did not expect that this would happen when an issue came up with my order, actually due to their own negligence.
Order 567483535061, they sent 2 wrong items and never responded to my communications where I specified clearly the item numbers of the two products that were NOT as described on the website and order (different flavour).
Even in the case of this item, described on their website and invoices as:
#8437010501517 Pbh Junior Toothpaste Strawberry 75ml
they denied that it was described as actually being in strawberry flavour, when in this case the evidence could not be clearer!
The seller's unwillingness and denial to correct their mistake and the inexistant customer service to facilitate this is disgraceful, and I do not recommend using them unless you want to risk losing money and being denied clear evidence of their shipping errors.
13 June 2024
Unprompted review
Reply from Pharmacyclub
Dear Girly girl,
Thank you for your feedback. We strive to offer the best service possible for our customers, and comments like yours help us to improve.
For any enquiry regarding your order, do not hesitate to contact our customer service team. They will be more than happy to assist you.
We apologise for any inconvenience caused.
Sincerely,
The PharmacyClub Team
Trustworthy place to get my eye meds.
7 August 2024
Reply from Pharmacyclub
Dear Kathleen Regan,
Thank you so much for taking the time to leave us this amazing review. Your feedback will help us improve our services.
We are happy to hear that you fully enjoyed our services. Please let us know if we can help you with anything further, we are happy to help.
We look forward to seeing you again.
Have a great day ahead!
The PharmacyClub Team
Good work team product brilliant…
Good work team product brilliant delivery time from Spain a bit of a pain. Surely there’s a UK stockist
5 August 2024
Reply from Pharmacyclub
Dear Keith,
Thank you for your kind words. We are glad to hear that you are happy with our service, and we hope you enjoy your purchase.
Please feel free to contact us if we can do anything else for you. We look forward to seeing you again!
Thanks again for choosing PharmacyClub.
Have a wonderful day!
The PharmacyClub Team
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