Pharma Nord UK Reviews 

8,763
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, with many noting their positive impact on health. The delivery service is frequently highlighted as incredibly fast and efficient, with most orders arriving the next working day and items well-packaged. People also appreciate the friendly, helpful, and efficient customer service, making the ordering process smooth. Additionally, the rewards system is seen as a valuable bonus, enabling consumers to earn free items. However, some customers also noted occasional issues with product availability, mentioning that certain desired supplements were out of stock.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing them as high-quality,... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting fast and prompt delivery, with many... See more

Order

Customers had positive experiences with order, praising the ease of ordering online and the quick, efficient... See more

Service

Reviewers mention positive feedback about service, with many describing it as outstanding, brilliant, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied


Company details

  1. #39 of 276 best companies in Vitamin & Supplements Shop
  2. #3 of 13 best companies in Pharmaceutical company
  3. #28 of 106 best companies in Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

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4.9

All reviews

(8,763)

365 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order was free with using points

My order was free with using points, brilliant
The omega 6 are amazing for dry eyes, highly recommend them

23 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Mrs Pierce,

Thanks for using our reward scheme, its always nice to get something for free, isn't it!?

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Pharma Nord are great to deal with and…

Pharma Nord are great to deal with and the products are excellent. Delivery is quick, online ordering is easy. We really enjoy the reward points, as loyal customers.

5 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Mandy!

Thank you for taking the time to leave a review. We are thrilled to hear that we are getting it right and we are very thankful to you as a returning customer. It's great to hear you are making good use of our rewards scheme too!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great quality products

High quality products. I have used the Omega 7 Sea Buckthorn for a few years and this has significantly reduced my Sjorgens dry eyes and mouth symptoms.

14 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you for the review!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent service and product quality

Fast and efficient sevice. The order arrived the next day. Excellent quality supplements. It is a pity that some of the supplements I wanted to order such as green CoQ10 and vit B were out of stock, otherwise I would have ordered more products.

22 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Sarah,

Thanks for the review! We really value your feedback.

I'm sorry that some of the products are out of stock at the moment, but rest assured there are always more on the way.

If you like, you can head to our website, search for your favourite product and click 'Notify Me', and this way when it does arrive back in stock you'll receive an email to let you know!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Quick delivery

Always quick delivery & good product

13 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

That is fantastic to hear Rosemary, thank you for the review.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Consistent service

The consistent prompt service. It's the reason I keep coming back.

19 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you Ron!

We'd be nothing without our loyal, returning customers such as yourself!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Reliable

Reliable, good quality vitamins. Speedy delivery

19 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks Lynda! So happy you had a great experience!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Easy to use website and rapid response

Easy to use website and rapid response. Ordered on Saturday, delivered on Tuesday.

17 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Mrs Haberfield,

Thank you for leaving a review and sharing your experience!

We always dispatch on the same day if ordered before 3pm Monday - Friday. If you order over a weekend your order will be processed on Monday, reaching you on Tuesday!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good quality vitamins

Good quality vitamins, easy to use website. Have used for several years after an initial recommendation from my GP.

22 December 2025
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Julia,

That is wonderful to hear! Doctors and GPs reccomend Pharma Nord due to our high quality, high bio-availability and the fact that our vitmains are made to Pharmaceutical Standards!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

From my first ringing up to place an…

From my first ringing up to place an order, I was dealt with courtesy and friendliness and the order was sent out immediately and arrived the next day. What I originally wanted was not available but I was helped to order another item which was perfect.

15 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Customer!

We are pleased to hear that you had a great exchange with our customer service team! I'll be sure to pass your comments over for them to read, as they'll be delighted to hear them!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Good public relations

I have been saving up the complimentary vouchers enclosed with every box of tablets and applied to Pharma Nord UK to "buy" some expensive tablets. My "purchase" was acknowledged and tablets received within a few days. I was surprised to receive also a telephone call from pleasant lady at Pharma Nord enquiring where I normally bought their products. This is all good public relations.

14 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi There!

Thanks for the positive review! We are so pleased to hear that you are making good use of our reward points - they really do add up quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

Beneficial products

I have been buying Omega 7 capsules from Pharma Nord for many years, and I really seem to see the benefit. I am getting old, but don't feel it (and some say I don't look it). My face is not wrinkled, and my skin usually feels hydrated. I also take Statiqinon (I refuse to take prescription statins, as they had a bad side effect on me.) I take Vitamin D too, and have just started taking Bio Fish Oil. I rarely need to visit the doctor. I don't take any prescription medication. I recommend all these products.

14 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Vivien,

Thank you for your custom over the years and for taking the time to share your feedback. We really value your opinion!

As you purchase multiple boxes of products from us, you should make sure you check each box for your reward points. They can be exchanged for free products and they quickly add up! You can call us on 01670 534 900 if you need any help setting this up.

We are so pleased to hear you are in such good health, long may that continue!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Ordered Tuesday

Ordered Tuesday, came Wednesday morning! Perfect.

13 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Heather,

We always ship with Royal Mail 24, which is why you received your order the next day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Wonderful service!

Easy to use website, VERY easy to re-order, and the produce arrives almost as soon as I've paid for it!

12 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Darren!

So pleased to hear you're happy with the ease of our website. We have made it as easy as possible top navigate and order, so its great to hear your feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very happy and fast service still…

Very happy and fast service still haven't received my order

10 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Laurentino!

Thank you for the postive feedback and for being a returning Pharma Nord customer, we really appreciate your custom.

As you redeemed your loyalty points on this order, it takes a just little longer to process.

But I have authorised this and can confirm that it has been processed and shipped!

Thanks again.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

A great company …

Such a great helpful company and quick delivery

3 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you Cartole, it means a lot!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always top quality products from Pharma…

Always top quality products from Pharma Nord that do exactly as they say the will. Excellent service and delivery

29 December 2025
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the fantastic review William, its great to hear that we are getting it right!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great product and quality service

Great product and quality service. Received day after my order.

9 January 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Ms Bowdenleigh,

Thank you for taking the time to share your feedback, we always dispatch the same day if ordered before 3pm!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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