There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more
Company replied
Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more
Company replied
I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more
Company replied
Company details
- #6 of 279 best companies in Vitamin & Supplements Shop
- #1 of 13 best companies in Pharmaceutical company
- #4 of 108 best companies in Pharmacy
About Pharma Nord UK
Written by the company
Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements
Pharma Nord UK
Written by the company
- FREE UK Delivery
- Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
- FREE Nutritional Advice
- Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
- Pharmaceutical Standards
- All Pharma Nord products are manufactured to pharmaceutical grade standards.
Contact info
Telford Court, NE61 2DB, Morpeth, United Kingdom
- 01670 534900
- info@pharmanord.co.uk
- www.pharmanord.co.uk
4.9
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pharma Nord UK
Thank you for the review, Curtis! We always dispatch on the same day if ordered before 3pm and as we use Royal Mail 24, this should generally reach you the next working day!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Sea Buckthorn Oil
It was a points purchase. Very easy to apply for and came very quickly. Thank you
17 February 2026
Reply from Pharma Nord UK
Hi Mary,
It's wonderful to hear that you are taking advantage of our lotalty scheme, it's always great to receive free products!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Appreciate the feedback, Emma!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Hi Melanie,
Thank you for taking the time to share a review. It's good to know we're getting it right!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Ordering by telephone makes a fast…
Ordering by telephone makes a fast polite and very efficient service .
Orders very quickly received and over time the rewards system they provide is very beneficial.
2 February 2026
Reply from Pharma Nord UK
Hi Jacqueline
Thank you for your review, we are delighted to hear that you are happy with our service, and that you are taking advantage of our rewards scheme!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Hey!
Thanks for your review!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
I feel this supplier can be trusted
I feel this supplier can be trusted.
It's own production facilities are designed to produce products that conform to EU Standards for health & pharma.
Their published research confirms the benefits of their products.
4 February 2026
Reply from Pharma Nord UK
Thank you for your kind words, Stephen!
We are glad to hear that our hard work and research doesn't go un-noticed!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Hey IW47,
Thanks for the review! Great to hear you are making good use of our rewards scheme, too!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Thanks for taking the time to leave a review Janet!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Super fast delivery
Super fast delivery. Haven’t used the product yet so cannot comment on that but I believe the brand to be reliable based on past purchases.
5 February 2026
Reply from Pharma Nord UK
Hey Denisa,
Thanks for your review, we are pleased you are happy with our service. Please come back and let us know how you get on with the product too!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Incredibly fast turn around of my order!
4 February 2026
Reply from Pharma Nord UK
Hey Minichris
Nice to hear from you again!
Thank you as always for the review!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Excellent service
Excellent service. It is nice to have a company you trust. Thank you.
4 February 2026
Reply from Pharma Nord UK
Hey Joanna,
We're always happy and on hand to help, thanks for the review!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Excellent products Excellent Delivery…
Excellent products Excellent Delivery came next day
30 January 2026
Reply from Pharma Nord UK
Thanks for the review Gilly - really pleased everything went well.
We always dispatch the same day using Royal Mail 24, which is why you would have received your order the next day!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
We couldn't agree more! Thanks for taking the time to share your experience Lynn!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Thanks for the postive feedback, Robin! We always dispatch with Royal Mail 24, so when ordered before 3pm you'll generally receive the order the very next day.
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Fast delivery!
I ordered two items on-line. I was primised delivery in 7 days. They arrived the next day! Great service.
26 January 2026
Reply from Pharma Nord UK
Thanks for the review Susan!
Really pleased to hear our delivery exceeded your expectations!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
My order was free with using points
My order was free with using points, brilliant
The omega 6 are amazing for dry eyes, highly recommend them
23 January 2026
Reply from Pharma Nord UK
Hey Mrs Pierce,
Thanks for using our reward scheme, its always nice to get something for free, isn't it!?
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Pharma Nord are great to deal with and…
Pharma Nord are great to deal with and the products are excellent. Delivery is quick, online ordering is easy. We really enjoy the reward points, as loyal customers.
5 January 2026
Reply from Pharma Nord UK
Hey Mandy!
Thank you for taking the time to leave a review. We are thrilled to hear that we are getting it right and we are very thankful to you as a returning customer. It's great to hear you are making good use of our rewards scheme too!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Great quality products
High quality products. I have used the Omega 7 Sea Buckthorn for a few years and this has significantly reduced my Sjorgens dry eyes and mouth symptoms.
14 January 2026
Reply from Pharma Nord UK
Thank you for the review!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Excellent service and product quality
Fast and efficient sevice. The order arrived the next day. Excellent quality supplements. It is a pity that some of the supplements I wanted to order such as green CoQ10 and vit B were out of stock, otherwise I would have ordered more products.
22 January 2026
Reply from Pharma Nord UK
Hey Sarah,
Thanks for the review! We really value your feedback.
I'm sorry that some of the products are out of stock at the moment, but rest assured there are always more on the way.
If you like, you can head to our website, search for your favourite product and click 'Notify Me', and this way when it does arrive back in stock you'll receive an email to let you know!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.