Pharma Nord UK Reviews 

8,754
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness for various health needs and the integrity of the supplements. People frequently highlight the fast and efficient delivery service, with many orders arriving the next working day and products being well-packaged. Reviewers also appreciate the excellent customer service, describing interactions as friendly, helpful, and efficient, alongside a beneficial rewards points system. However, some customers also noted that certain desired supplements were occasionally out of stock, leading to an inability to purchase all intended items at once.

What people talk about most

Product

Clients share positive opinions on product quality, often describing them as high-quality, excellent, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process, whether... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and helpfulness.... See more

Quality

Consumers consistently report high satisfaction with product quality, describing supplements as superb,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied


Company details

  1. #6 of 279 best companies in Vitamin & Supplements Shop
  2. #1 of 13 best companies in Pharmaceutical company
  3. #4 of 108 best companies in Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

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4.9

All reviews

(8,754)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent s

22 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the feedback!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great service and great product

Great service and great product

23 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks John, Glad to hear everything went well!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Vitamins…800iu 20ug

It was easy to order my own vitamins online & were in my budget. They were delivered by Royal Mail, so very happy.

The only issue I have, they used to have 7 in a line, which made it easy to see if you forgot one. They now only have 6 in a line.

I would recommend, as they have the right units.

17 May 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi PB,

Thanks for the feedback! The blister sheets changed a little while ago in an effort to help reduce overall packaging, but I can see why 7 in a row may have been handy!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always a great experience buying from…

Always a great experience buying from Pharma Nord, 5 days from order to delivery via Royal Mail.
Highly recommend them.
Thank you,
BM.

20 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

That's wonderful to hear Barbara, Thanks for choosing Pharma Nord!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great local firm

Ty Just ordered online and already despatched. Seems like a good company with good selection of products. Will order again .

23 June 2026
Unprompted review
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Abkjh,

Thank you for choosing Pharma Nord, you're in great company! Make sure to look out for reward points in each box of product you buy. They can be redeemed for some free products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Speedy delivery

I was pleased with the speedy delivery, within the stated time slot. I've used the product (BioActive Omega 7 capsules) before, so I know it will be good.

23 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hello Ms Milne,

Thank you for taking the time to share some feedback. We hope that you continue to enjoy our Omega 7!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Parcel still not arrived

Parcel still not arrived. I would not use Royal Mail again. Tracking seems unable to find it now.

19 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Garry,

We are really sorry to hear that your parcel has not arrived. I have your email address and I will ask a member of our customer service team to contact you urgently to resolve the issue.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Amazing

Amazing, clean and thought-through product range. Highly recommend for Nutritional Therapists wanting to make a difference to their clients. Great company, great CPD's and customer service is A**

12 May 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you for the wonderful feedback, Natalie!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Always use Pharma Nord for our vitamin d supplements …

Always use Pharma Nord for our vitamin d supplements, superb quality and fast delivery every time. Cannot recommend highly enough.

18 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

That's great to hear Susan, thanks for choosing Pharma Nord!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Great staff and products

Very friendly and helpful person on the phone. Got in a mess with my online order so had to phone. Excellent speed of order, goods arrived next day.

18 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Diane,

Thanks for leaving some feedback, we are really pleased that your issue was resolved so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Delivered promptly

Delivered promptly, great products on offer.
I would highly recommend.

17 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the positive feedback Sadiqa!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Bought via the website with my points…

Bought via the website with my points previously collected. Surprised by how quick the delivery was via Royal Mail ...my order arrived the following day.

17 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Great to hear that you are making good use of our reward system Suse! We always dispatch with Royal Mail 24, meaning you should generally receive the goods the very next day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent Customer Service as always

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them since they started because they have their own lab with testing the results which means they are as near to natural as possible. Thank you so much.

16 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Sandra!

Thank you for taking the time to share your feedback! We are delighted to hear that you enjoy reviewing our research.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Pharma Nord got my order ready fast and…

Pharma Nord got my order ready fast and it was delivered soon after being made. Thank you

15 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Kate!

We always dispatch with Royal Mail 24, meaning you should generally receive your product the very next day!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent delivery service…

Excellent delivery service received order next day! Packaged well and would certainly recommend.

12 June 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Pam,

Thanks for the lovely review, we are delighted you are happy and everything went well!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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