There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more
Company replied
Being a regular customer of Pharma Nord I've come to expect a cheerful response but received an exceptional welcome when I phoned to place an order with Victoria. I had a couple of queries, that c... See more
Company replied
I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more
Company replied
Company details
- #6 of 279 best companies in Vitamin & Supplements Shop
- #1 of 13 best companies in Pharmaceutical company
- #4 of 108 best companies in Pharmacy
About Pharma Nord UK
Written by the company
Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements
Pharma Nord UK
Written by the company
- FREE UK Delivery
- Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
- FREE Nutritional Advice
- Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
- Pharmaceutical Standards
- All Pharma Nord products are manufactured to pharmaceutical grade standards.
Contact info
Telford Court, NE61 2DB, Morpeth, United Kingdom
- 01670 534900
- info@pharmanord.co.uk
- www.pharmanord.co.uk
4.9
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect service and fast deliveries
Perfect service and fast deliveries
Thank you ☺️ recommend 🫶👍👌
8 June 2026
Reply from Pharma Nord UK
Thanks for the feedback Dorota!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Brilliant and efficient
Brilliant and efficient - the vitamins are 10/10 as is the price point
1 May 2026
Reply from Pharma Nord UK
Can't say fairer than that, thanks Tasnim!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
I ordered Sunday online and received it…
I ordered Sunday online and received it Tuesday GREAT
7 June 2026
Reply from Pharma Nord UK
Hi Sue!
Great to hear! We always dispatch on the same day, using Royal Mail tracked 24. Any orders made over the weekend are processed on Monday, so this is why it got to you so quickly!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Help given due to problems with reward…
Help given due to problems with reward points & prompt delivery next day well within timeframe.
3 June 2026
Reply from Pharma Nord UK
Hi Mr Berlevy,
Thanks for the feedback - and thanks for using our reward scheme!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Consistently reliable
Consistently reliable, deliveries prompt and the 'Rewards' system accumulates points on purchases which can then be used for future purchases, which is very useful for trying additional products, without charge, to evaluate their efficacy. Highly recommended if you are looking for a reputable supplier of supplements.
3 June 2026
Reply from Pharma Nord UK
Hi Shirley,
Thanks ever so much for the wonderful review! We are delighted to hear that you are able to 'try' new products with your reward points - a very clever way to think about it!
Thank you for the feedback!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Used points to buy and got free next…
Used points to buy and got free next day delivery. Very good item as described
27 May 2026
Reply from Pharma Nord UK
Hi Georgina,
Thanks for the review - it's great to hear you are making good use of our rewards system!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
I have never been disappointed with…
I have never been disappointed with Pharma Nord products.
1 June 2026
Reply from Pharma Nord UK
Thank you for the great feedback Karen!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Ordering, Placing order and Delivery is Perfect
The website is clear on stock level, ease of adding to cart and placing order. It was so smooth. The delivery status was also easy to track. Highly recommended.
Great products, efficient processing and worry-free delivery service.
25 May 2026
Reply from Pharma Nord UK
Hi There Meng,
Thank you so much for your invaluable feedback. We are delighted to hear that everything went well!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Thanks Derek!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Can't say fairer than that, Shirley!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Hey!
Thanks so much for the feedback.
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Great to hear Barbara!
Thanks for sharing your experience.
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Hey LyndyLou,
That is great to hear, so pleased to hear everything went well!
I'll be sure to pass your comments over to our Customer Service team, as they'll be delighted to hear your feedback!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Amazing supplements I have been buying…
Amazing supplements I have been buying from this company for 10 years or more.Love it
20 February 2026
Reply from Pharma Nord UK
Hi LW,
Thanks for sending some feedback! We are very grateful and want to thank you again for your continued custom!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Great products and excellent customer service
Excellent service and brilliant products. Very impressed by this company.
20 May 2026
Reply from Pharma Nord UK
Hey Jenny,
Thanks for providing some feedback on your recent experience. We are delighted to hear that we met your expectations!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Hi Lynne,
Thank you for the feedback! We always delivery next day when ordered before 3pm, Monday to Friday - which is why you'd have received the products so quickly!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Good service and products
The information about the products on the website and the ingredient list are very good The service is great, orders arriving very quickly. The B7 has been very helpful and ubiquinol hopefully replacing CoQ10 lost taking Statins.
13 May 2026
Reply from Pharma Nord UK
Hi DEliot,
Thanks for your wonderful review. We are so pleased to hear you are happy with our service and the speed of our delivery. Thanks for choosing Pharma Nord!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Reply from Pharma Nord UK
Hey Marta,
Thanks for the feedback!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Great service great customer service…
Great service great customer service great products very happy
28 February 2026
Reply from Pharma Nord UK
Hey Mattia,
Thank you for your feedback, so pleased to hear you're happy!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
Consistently good
As said numerous times previously. Great products and service. Thank you
11 May 2026
Reply from Pharma Nord UK
Thanks for your continued custom, Thomas!
John Williams
Operations Controller
Pharma Nord (UK) Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.