Great service.
23 July 2025
Reply from Pharmercure
Ciao, grazie mille per questa recensione e per aver apprezzato il nostro servizio.
Il Team Pharmercure
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Pharmercure è la piattaforma per ordinare online e ricevere a domicilio tutti i prodotti acquistabili in farmacia, compresi i farmaci con ricetta.
Contact info
Via Po 40, 10123, Torino, Italy
- +3901119621500
- customer.support@pharmercure.com
- www.pharmercure.com
4.6
Excellent
345 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Farmaco introvabile
Grazie per avermi procurato un farmaco introvabile nonostante prescritto dalla dottoressa
12 January 2024
Reply from Pharmercure
Gentile cliente, grazie mille per questa recensione positiva.
Per noi e per le nostre farmacie partner è fondamentale facilitare l'approvvigionamento dei medicinali, soprattutto se difficili da reperire, e supportare i clienti alla ricerca di prodotti carenti.
Il Team Pharmercure
Smooth and simple
I just tried Pharmercure, to deliver something when I couldn't go the Pharmacy myself, and everything was quite smooth, simple and efficient.
5 January 2024
Reply from Pharmercure
Hi Joana, thank you for your review. We're happy we met your expectations and we hope you'll use our service in the future too.
Il Team Pharmercure
I do not recommend it if its something…
I do not recommend it if its something urgent. My order came very late
13 December 2023
Reply from Pharmercure
Dear Customer,
Thank you for your review, it's always very helpful for us to get to know what our users think.
We’re so sorry that your experience didn't match your expectations, but our service does not provide an immediate delivery, as it's clearly stated on our website.
All orders are collected by our riders directly at the pharmacy, and then delivered to the provided customers’ address at the selected time slot. This means that every delivery slot lasts three hours, the morning one is from 11 am to 2 pm and the evening one is from 5 pm to 8 pm.
Your order was delivered at 2pm, so it was on time, even if it wasn't fast enough to satisfy your urgent need.
We really hope our service was useful anyway and that, knowing how it works, you'll give us another chance in the future!
Best regards
Il Team Pharmercure
Gentili ed efficienti
4 July 2023
Unprompted review
Reply from Pharmercure
Ciao Silvana, grazie mille per la tua recensione!
Il Team Pharmercure
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.