phs Compliance Reviews 

3,318
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being polite, professional, and extremely efficient during site visits. People also deeply appreciate the prompt response times, clear communication, and helpful support provided when booking their required services. Consumers consistently note that appointments are handled smoothly, ensuring minimal disruption to their daily business operations. Some reviewers were not happy with scheduling errors, noting occasional instances where jobs were incorrectly entered or appointments were missed. A few customers experienced frustrating delays and communication difficulties when trying to coordinate necessary compliance services.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their efficiency and professional manner.... See more

Service

Consumers find service to be exceptionally positive, reliable, and professional. Reviewers frequently... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as friendly,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting fast and efficient... See more

Location

Customers had wonderful experiences with location, expressing strong appreciation for the area as always.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical engineer
  2. Electrical installation service
  3. Fire protection service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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5.0

All reviews

(3,318)

323 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PAT testing

Craig H came to store to do the PAT testing today, he was very professional, polite and friendly.

9 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Matt F our engineer has been amazing

Matt F our engineer has been amazing. Nothing has been too much trouble for him. Me on the other had need a strong drink after this week. Definitely want Matt F back again next year. Everyone has said how polite, helpful and understanding he's been.

5 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Matt, we look forward to seeing you again soon!

Rated 5 out of 5 stars

Craig attended Tameside Hospital today…

Craig attended Tameside Hospital today to carry out our department's PAT testing. He was friendly, helpful and kept the area neat & tidy.

4 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent Service – Highly Recommend

Arranging PAT testing with Hollie at PHS was an absolute pleasure. She was extremely proactive, and the work was booked promptly without any hassle. Communication throughout was clear, professional, and very efficient.
We would definitely work with PHS again in the future. Hollie is a real asset to the company. They are lucky to have someone so dedicated and customer-focused on their team.
Highly recommended!

4 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Hollie! We are delighted to hear your feedback and we look forward to working with you again soon.

Rated 5 out of 5 stars

Testing

Craig visited us today, very professional manner and work to a high standard

28 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Hollie Sumner has been amazing at…

Hollie Sumner has been amazing at helping me setting up the account and booking in a FWT for two of our sites.

Much appreciated.

Thanks,

27 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this fantastic review! We look forward to speaking to you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Good job

Man very helpful done good his job

27 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

PAT TEST

Corin Foster - Job well done 👍

26 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Corin! We look forward to seeing you again soon.

Rated 5 out of 5 stars

How things SHOULD be done

When dealing with areas that have been picked up by colleagues (now retired) previously can often be a chore at best and a nightmare at worst, but thankfully PHS have a gem in their team, who offers a high level of friendly, informative, expansive and timely support and advice. Yesterday I had four gaps in my audit, this morning Jayne @ PHS has walked me through all I needed to do with no pain and no fuss. If only all service providers could treat customers the same!

25 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this fantastic review! We look forward to working with you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Riyadh has been amazing with fixing my…

Riyadh has been amazing with fixing my loading bay light, and fire exit signs, quick efficient and polite as always, all appreciated!

25 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review. We look forward to seeing you again soon

Rated 5 out of 5 stars

Great Service

Riyadh was very polite and amenable. He completed the work quick and efficiently

25 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Fantastic engineer aiwandfaizullah…

Fantastic engineer aiwandfaizullah fixed all issues in store thank you so much

25 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Aiwand, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Emergency lights

Riyadh was amazing, helped the store, excellence in his work.

25 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh, we look forward to seeing you again soon.

Rated 5 out of 5 stars

PAT testing

Our company has been using PHS Compliance for PAT testing. Customer service is first class, engineers are reliable, and prices competitive. Definitely recommend.

24 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Outstanding

Riyadh was super efficient 10/10

Thank you very much

21 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Very reliable service

Darren Zammit telephoned the day before to check best time or arrival and on the morning, arrived on time and completed the PAT testing in an exemplary manner.

21 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Darren! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Samantha Geddes was very helpful

Samantha Geddes was very helpful and made it easy to get our Portable Appliance testing visit booked.

18 November 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Sam! We look forward to seeing you again soon.

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