phs Compliance Reviews 

3,319
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being polite, professional, and extremely efficient during site visits. People also deeply appreciate the prompt response times, clear communication, and helpful support provided when booking their required services. Consumers consistently note that appointments are handled smoothly, ensuring minimal disruption to their daily business operations. Some reviewers were not happy with scheduling errors, noting occasional instances where jobs were incorrectly entered or appointments were missed. A few customers experienced frustrating delays and communication difficulties when trying to coordinate necessary compliance services.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their efficiency and professional manner.... See more

Service

Consumers find service to be exceptionally positive, reliable, and professional. Reviewers frequently... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as friendly,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting fast and efficient... See more

Location

Customers had wonderful experiences with location, expressing strong appreciation for the area as always.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical engineer
  2. Electrical installation service
  3. Fire protection service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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5.0

All reviews

(3,319)

323 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jason Williamson was the engineer who…

Jason Williamson was the engineer who attended site today to carry out fitting 2 SPD unit.

Jason was very knowledgeable, helpful and polite and also had to decency to give me a courtesy call before arrival to let me know he was running slight behind schedule due to traffic what was caused by an accident on the road.

Although being professional and getting the job done Jason was very down to earth and easy to talk to.

I had a very pleasant experience working with Jason and phs compliance and would highly recommend as from my experience they will get the job done and are very helpful and nice.

15 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much for taking the time to leave this great review for Jason! We are delighted to hear your feedback and it is very much appreciated, we look forward to seeing you again soon. Hayley

Rated 5 out of 5 stars

Craig H job ref 1372437

Craig H job ref 1372437

Very happy with the job carried out. Very knowledgeable and show a clear understanding when asked about what he was doing.

15 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We are delighted to hear your feedback and look forward to seeing you again soon. Thank you, Hayley

Rated 5 out of 5 stars

Riyadh has been amazing as usual

Riyadh has been amazing as usual. Once he came in identify the issue and resolve it with great professionalism. I would recommend this technician and his company at all times.

14 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Good prompt Service from Samantha

Good prompt Service from Samantha. Thanks for the immediate attention.

9 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Samantha! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I recently contacted PHS Compliance…

I recently contacted PHS Compliance regarding our PAT Testing and Fixed Wiring inspections, when i did i had spoken with Hollie Sumner. Hollie acted fast and quoted for the work that was required, communication was great, emails were fast coming, very nice and professional.

5 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Hollie! We are delighted to hear your feedback and we look forward to working with you again soon in the near future. Kind Regards, Hayley.

Rated 5 out of 5 stars

Riyadh was super helpful

Riyadh was super helpful, thank you very much for today.

7 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Craig Heneghan was v helpful

Craig Heneghan was v helpful, lovely bloke and very efficient

5 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh

Riyadh
Wayne was professional with their jobs they came in time and was very polite and done a great service

5 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh & Wayne! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Craig Heneghan came to do our PAC…

Craig Heneghan came to do our PAC testing at our surgery.
Was very professional, helpful and friendly

5 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Craig! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh was amazing

Riyadh was amazing. He was very friendly and on the ball and very lively.

2 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh

Riyadh, all good' very helpful & went above & beyond to fix issue

2 January 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great

Wayne came to complete a job. Was friendly and got the job done as he had the supplies in his van

24 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh & Jasper Amazing Engineers

Riyadh & Jasper Amazing Engineers. They were very polite, knowledgeable and thorough with their jobs. Highly recommended.

24 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service and easy process

Kevin was amazing! Great company on the days leading up to Christmas.

He got stuck in right away, nothing was a bother and was great to chat to. He gave us lots of valuable advice and helped out on appliances that failed instead of just chucking a sticker on. Would highly recommend!

23 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Kevin! We are delighted to hear your feedback and we look forward to seeing you again soon. Thanks, Hayley

Rated 5 out of 5 stars

Oliver came to do our testing today

Oliver came to do our testing today, he navigated around our busy surgery not disrupting any Doctors or Patients, a very good job done, very professional

23 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Oliver! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh was super professional and…

Riyadh was super professional and helped us and went above and beyond to help us.

23 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your review, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh

Riyadh, has been very helpful today and found out the problem which was a leek so has fixed it for now but will need to be replaced once the leek is fixed

22 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for your review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

EXCELLENT SERVICE

Kevin H on Job reference 1376523 was very professional and arrived very early. There is PAT testing and then real PAT testing. Every single appliance was tested thoroughly and he even removed all the old labels and replaced with a new one.

19 December 2025
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Kevin! We look forward to seeing you again soon.

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