Pillow Cube Reviews 3,154

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed an order for their new back and side pillow and its just straight buns. I sent the return in and its been around 9 days and no return. I talked to their chat bot and they said its going through... See more

Rated 5 out of 5 stars

The pillow cube does exactly as advertised. When I lay on my side, I feel supported. I'm not flip flopping from side to side or using my hands to elevate my pillow. Then positioning my arms wrong s... See more

Rated 2 out of 5 stars

Pretty solid pillow but WAAYYYYYY overpriced! I bought a package of 2 pillow cube pros / 2 cases during the “Black Friday Sale” for $200+…. Joke’s on me I guess, but at that price, I cannot rate this... See more

Company replied

Rated 5 out of 5 stars

Was having a lot of neck pain on poorly stuffed pillows and could never get comfortable. 100% side sleeper and this product really intrigued me. I got the large Ice Pillow, and was skeptical about t... See more

Company details

  1. Bedding Shop

About Pillow Cube

Written by the company

Pillow Cube started to solve a problem all side-sleepers face; getting the best head and neck support, while still being able to lay on your side.

We found that even with traditional pillows, there is still a huge gap between the head and shoulder, which causes the neck to bend at an uncomfortable angle. This leaves both the neck and spine misaligned, leading to poor sleep and chronic discomfort.

The solution seemed almost too simple, but by creating a pillow with a 90-degree angle out of dense viscoelastic memory foam, we found that the gap is almost completely eliminated and the neck and head get all the support they need. We were thrilled with the results, but unlike the rest of us, the pursuit of perfection never sleeps.

To make a pillow that was truly for everybody, we decided to start making our Classic Pillow Cube in three different thicknesses. We now offer:

  • The 5” Pillow Cube for folks in the middle of the bell-shaped curve
  • The 6” Pillow Cube for broad shoulders, heavy heads and hard mattresses

But did we stop there? Au contraire.

For people that switch sides while they sleep (A.K.A. get their roll on) we broke with tradition and widened our classic Pillow Cube to create the Pillow Cube Pro. We even added an extra size–the 4” but still offer the same thickness options as with our classic. With the Pro, we give you 24” of horizontal real estate to let your noggin roam wherever your dreams may take it.

With all that out of the way, the only thing left to do was decorate. We only source the softest, coolest materials for our pillowcases and we adorn them with a wide variety of interesting prints and patterns to match your unique style.

Our Products

Why Choose Pillow Cube?

Learn More

Contact info

3.5

Average

TrustScore 3.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

today is the 18th ten days since i…

today is the 18th ten days since i placed the order for the $169 pillow
they sent it DHL GROUND (way to cheep out pillowcube) who uses DHL (and GROUND!!!)
my neck is killing me ; i cant sleep ; i could have had it 2 day on amazon !! so pissed off

18 February 2022
Unprompted review
Pillow Cube logo

Reply from Pillow Cube

Thanks for your feedback! We're so sorry to hear that your order is taking longer to get to you. If you still haven't received it, please reach out to support@pillowcube.com so we can assist you further!

Rated 2 out of 5 stars

Pillow failed to provide sufficient…

Pillow failed to provide sufficient head and neck support. Very disappointing considering how much it coat! The concept is neat, but in my opinion, falls short.

13 February 2022
Pillow Cube logo

Reply from Pillow Cube

You may benefit from exchanging your pillow to a taller size! You can read more about our exchange process here - https://www.pillowcube.com/pages/returns-and-exchanges

Rated 5 out of 5 stars

Honestly a life changer

Honestly a life changer. I literally look forward to getting into bed specifically thinking about my pillow. It's like night and day for my neck pain I used to get.

4 February 2022
Pillow Cube logo

Reply from Pillow Cube

Woo hoo! That's so great to hear!

Rated 3 out of 5 stars

An honest review.

I feel safe to leave this review after a solid week of use.

For starters, shipping takes a while. It took about 2 weeks for my product to arrive, but it did arrive in great condition so that was a plus.

I can honestly say that the “cooling technology” as advertised is not really noticeable from a standard pillow. It doesn’t really seem any cooler than anything else.

I don’t sleep well, however, I did get 3 really good nights of sleep with this pillow. It relives the pressure off of my shoulders when sleeping so I don’t wake up as frequently from that. I have woken up a few times due to my hands becoming numb since I naturally put my hand under the pillow when I sleep. This pillow cuts off the circulation easily, but that’s more of a sleeper issue and not caused by the pillow. Other sleeping issues weren’t related to the pillow, so if you’re good at getting to sleep you can probably stay asleep.

Additionally, the company starts texting you about buying other products before you even get yours shipped. It’s pretty annoying.

I will say this pillow is SUPER comfortable! I do enjoy it but ultimately, I don’t believe the price tag is worth it. I would say to look at less expensive options to this pillow. It’s nice, but not worth the price.

3 February 2022
Pillow Cube logo

Reply from Pillow Cube

Thank you so much for your feedback! We're glad you're enjoying your pillow!

The Ice Cube Cooling Cover, while cool to the touch, is meant to keep the foam from warming up while sleeping on the Pillow Cube. This keeps the pillow cooler than using the Pillow Cube with the regular quilted cover.

To also unsubscribe from email marketing, please scroll to the bottom of any email and click on "Unsubscribe". To unsubscribe from text messages, reply to our text message with the word STOP. Please make sure it's all in capital letters.

If you have any other thoughts, questions, or concerns, please email us at support@pillowcube.com

Rated 5 out of 5 stars

Finally

I am so impressed at how amazing this pillow
Feels. I have bought many, many pillows.
Nothing comes close to the comfort of this pillow!
This pillow immediately snuggled up for total support without scrunching constantly moving all through the night trying to get my other old pillows to be in the crook of my neck to be comfortable.
My side sleeper pro pillow from pillow cube is ALWAYS in the right place no matter how much l move around at night, l feel like this wonderful pillow follows me!
The pillow cases are also so soft and comfy.
The price of this pillow is a bargain considering l have spent more and have been disappointed with others. I honestly have never slept so good.
Thank you so much pillow cube!!!
I’m buying another one!!

2 February 2022
Rated 3 out of 5 stars

We wanted to love this (I love my…

We wanted to love this (I love my pillow cube I received for Christmas 2020) but it just didn’t hit the mark. I will say, the soft, fuzzy, plush exterior and the fact that it was the cutest pillow we’ve seen was quite nice, but it was way too hard and thick when it was folded, way too thin when it was unfolded, and not soft enough for the car, makes it pretty much unusable.

27 January 2022
Pillow Cube logo

Reply from Pillow Cube

Oh no! We're so sorry to hear that! Please reach out to support@pillowcube.com if there are any questions or concerns we can answer for you!

Rated 4 out of 5 stars

GREAT for sleeping on your side and the…

GREAT for sleeping on your side and the cooling fabric was a nice touch. My only hang-up was that I bought a 12x24 pillow wanting to use it as my main sleeping pillow, but the thickness didn't really vibe will with me sleeping on my back. Still great for all other angles which I spend most of the night in anyways, but I would recommend a 12x12 if you're looking at getting one! Great stuff for sure though have already told one of my buddies about it and both of my roommates have tried it and loved it as well!

26 January 2022
Rated 5 out of 5 stars

I love it

I love it! I've never slept better. My only complaint is that you guys sent me 2 pillow cases that did not fit! I ordered the Large 5 inch pillow cases,not the cube. But you all sent me 2 cube pillow cases . And I hate having to send things back.Other than that. This pillow rocks!! I honestly thought you're wasting more money on yet another pillow! And I'm happy to be proven wrong!!! My neck no longer hurts all night! And this pillow never goes flat! And I do not sweat in my head at night anymore!

25 January 2022
Rated 3 out of 5 stars

Return is very weird and a hassle

Return is very weird and a hassle. You have to donate or destroy the pillow and show proof you did...why can't we just ship it back?

25 January 2022
Pillow Cube logo

Reply from Pillow Cube

Due to the negative feedback from our customers about the return shipping fee, the hassle of returning the used pillow, and the increase in shipping costs, we decided to change our exchange/return policy. Now there's no processing fee, and no hassle to return your pillow back to us.

All that we request is you either donate your pillow, and send us a picture of the donation receipt, or dispose of your pillow and send us proof that the pillow is un-usable.

If you have any other questions or concerns, please reach out to support@pillowcube.com.

Rated 1 out of 5 stars

Placed order in December

Placed order in December. No order received!! After emails to let you know about that I finally received the order; it was in correct with you leaving out 2 of the 3 pillow cases I paid for!!! I have sent emails which I have not received any response yet!!!! Like come on.......

25 January 2022
Pillow Cube logo

Reply from Pillow Cube

Oh no! We're so sorry to hear that! It looks like one of our customer care representatives was able to send you an email to assist you with this issue. If you have any other questions or concerns, please reach out to support@pillowcube.com.

Rated 5 out of 5 stars

Side Sleepers Unite

Ordered this pillow after trying everything else I could think of. I am a big girl, six-foot-two, heavy stature, and a side sleeper. Tired of stacking pillows, fighting with the sinking feathers, trying all the contours, etc. I ordered the BIG ONE and haven't had any issues except that my cat thinks he can sleep on it too. Side sleepers, you need one of these.

25 January 2022
Rated 5 out of 5 stars

Finally, a good night's sleep

I don't normally give companies free advertising with reviews. But I am a side sleeper and I have spent literally THOUSANDS of dollars on pillows thru the years, and ended up frustrated and uncomfortable with them all. I ordered this pillow against my judgement, but I just really enjoyed your clever Web ad and knew and expected that I could and would give it back for my refund. I had a restful night's sleep from the very first night. My wife now has one, and my sister bought one on my advice and tells me it is a blessing. You have created what you set out to create, the side sleeper's solution. I wish you had introduced it years ago.

25 January 2022
Rated 5 out of 5 stars

Great pillow!

If you're having doubts, I highly recommend buying it - it meets all expectations. This is actually my second purchase!

25 January 2022
Rated 2 out of 5 stars

Smells horrible.

25 January 2022
Pillow Cube logo

Reply from Pillow Cube

All of the foam we use is of the highest quality. We've seen that if the pillow is packaged quickly after the foam is made, it will have a stronger smell.

Luckily, the smell WILL go away. The easiest way to speed up that process is by setting the foam core out in the sun in the open air until the smell has dissipated. We'd also recommend washing the pillowcase and pillow cover.

If you have done this and find that it's still struggling to air out, we would suggest using a fabric spray directly on the foam to help with the smell. If you have any other questions or concerns, feel free to reach out to support@pillowcube.com.

Rated 3 out of 5 stars

Didn't have a Eureka Moment

Didn't have a Eureka! moment. Sorry to say it's just another pillow for me. 4 weeks now and still has a chemical smell.

25 January 2022
Pillow Cube logo

Reply from Pillow Cube

All of the foam we use is of the highest quality. We've seen that if the pillow is packaged quickly after the foam is made, it will have a stronger smell.

Luckily, the smell WILL go away. The easiest way to speed up that process is by setting the foam core out in the sun in the open air until the smell has dissipated. We'd also recommend washing the pillowcase and pillow cover.

If you have done this and find that it's still struggling to air out, we would suggest using a fabric spray directly on the foam to help with the smell. If you have any other questions or concerns, feel free to reach out to support@pillowcube.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look