Placed an order for their new back and side pillow and its just straight buns. I sent the return in and its been around 9 days and no return. I talked to their chat bot and they said its going through... See more
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The pillow cube does exactly as advertised. When I lay on my side, I feel supported. I'm not flip flopping from side to side or using my hands to elevate my pillow. Then positioning my arms wrong s... See more
Pretty solid pillow but WAAYYYYYY overpriced! I bought a package of 2 pillow cube pros / 2 cases during the “Black Friday Sale” for $200+…. Joke’s on me I guess, but at that price, I cannot rate this... See more
Company replied
Was having a lot of neck pain on poorly stuffed pillows and could never get comfortable. 100% side sleeper and this product really intrigued me. I got the large Ice Pillow, and was skeptical about t... See more
Company details
About Pillow Cube
Written by the company
Pillow Cube started to solve a problem all side-sleepers face; getting the best head and neck support, while still being able to lay on your side.
We found that even with traditional pillows, there is still a huge gap between the head and shoulder, which causes the neck to bend at an uncomfortable angle. This leaves both the neck and spine misaligned, leading to poor sleep and chronic discomfort.
The solution seemed almost too simple, but by creating a pillow with a 90-degree angle out of dense viscoelastic memory foam, we found that the gap is almost completely eliminated and the neck and head get all the support they need. We were thrilled with the results, but unlike the rest of us, the pursuit of perfection never sleeps.
To make a pillow that was truly for everybody, we decided to start making our Classic Pillow Cube in three different thicknesses. We now offer:
- The 5” Pillow Cube for folks in the middle of the bell-shaped curve
- The 6” Pillow Cube for broad shoulders, heavy heads and hard mattresses
But did we stop there? Au contraire.
For people that switch sides while they sleep (A.K.A. get their roll on) we broke with tradition and widened our classic Pillow Cube to create the Pillow Cube Pro. We even added an extra size–the 4” but still offer the same thickness options as with our classic. With the Pro, we give you 24” of horizontal real estate to let your noggin roam wherever your dreams may take it.
With all that out of the way, the only thing left to do was decorate. We only source the softest, coolest materials for our pillowcases and we adorn them with a wide variety of interesting prints and patterns to match your unique style.
Our Products
Why Choose Pillow Cube?
Contact info
7 S 1550 W, 84042, Lindon, United States
- support@pillowcube.com
- www.pillowcube.com
3.5
Average
3k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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The the pillow and customer service is…
The the pillow and customer service is phenomenal! That is worth the 5 star review in itself, it's too hard to get good help these days!
8 January 2022
Terrible product
Terrible product. Over rated, very overpriced. Same thing I could get at any store for $20. Cheap, low quality memory foam.
7 January 2022
Reply from Pillow Cube
We're so sorry to hear that! Our high-quality foam is made of Viscoelastic Polyurethane and Carbon Fibers and is produced exclusively in the U.S.A. and is created specifically for our pillows.
If you have any questions about your item, please email support@pillowcube.com
Love the density of the pillow, but...
Love the density of the pillow. In that regard it's perfect! I don't like that it doesn't stay cool like it was supposed to. I paid extra for that and it didn't payoff.
7 January 2022
Reply from Pillow Cube
Oh no! We're so sorry to hear that! The Ice Cube Cooling Cover, while cool to the touch, is meant to keep the foam from warming up while sleeping on the Pillow Cube. This keeps the pillow cooler than using the Pillow Cube with the regular quilted cover.
If you have any questions or concerns about your item, please reach out to support@pillowcube.com.
Delivered Partially
I ordered quite a number of items totaled to $908.15 and they have partially delivered. We haven’t received the rest of our orders. As follows:
1. ZipFit Sheets Queen/light grey - 179.99
2. (2) Buffalo check PerfectFit Pillowcase
Pro Case - 33.50
3. (2) Twilight Gray PerfectFit Pillowcase
Pro Case. - 33.50
4. (2) SkyDye Perfect Fit Pillowcase
Pro Case. - 33.50
TOTAL = $280.49
7 January 2022
Reply from Pillow Cube
Oh no! We're so sorry to hear that! We just sent you an email to assist you with this issue. Go check it out!
Not as expected
I first saw this pillow in an ad and it looked perfect for me and my wife since we both love sleeping on our sides. But during the first couple nights of having it we just couldn’t get comfortable I had gotten both the 4 and 5 inch pro pillows and neither worked for either of us. Horrible product would not recommend.
7 January 2022
Reply from Pillow Cube
Sometimes it does take a week or two to really get comfortable with our pillows. However, if you waited that long and you're still experiencing discomfort, it might be because you have the wrong size of pillow (either too tall or too short). I would recommend exchanging for another size!
You can read more about our exchange policy here - https://www.pillowcube.com/pages/returns-and-exchanges
Husband loves it
Husband loves it. Perfect heighth and support for his more athletic build. He’s a side and stomach sleeper and says he wishes he got this pillow years ago.
7 January 2022
Phenomenal - 20/10!
Best pillow I've ever used - if you're a side sleeper you NEED this!!!! It's literally perfect and I've never slept so well!! The pillow cases are so soft and comfy and have no seams - just take all my money!!
6 January 2022
Beat pillow EVER!!
I did not have high expectations when I purchased my pillow but boy was I wrong!!! My neck has not hurt since started using my pillow, if I could give it 100 stars I would!
6 January 2022
Love
Love, love, love this pillow. Finally a pillow that I don't have to constantly try to shape around me. I LOVE IT!!!!
6 January 2022
Simple exchange for the right size…
Simple exchange for the right size pillow! Love this company!
6 January 2022
Not sure yet. Only been 2 weeks.
It feels right the way I lie on it. It holds my head in a way the keep my neck straight. I have noticed though that my lower back is a little tender since I started using it. I am hoping that it will work itself out.
6 January 2022
Good product
Good product, but the CONSTANT emails after purchase with offer after offer were just silly.
6 January 2022
Pillow cube...nah!
Delivery was good. Packaging was good. Pillow looked good, until I put my head on it. It actually would have been a great pillow if it wasn't so soft and squishy. Half the height was lost the moment my head sunk down. I thought there would be more support. And before anyone says all memory foam is like this, I found the perfect one (cube shape) with an online competitor at a much better price point, bigger size, and higher density so it retains the height. I wanted to send it back but it's not worth the $20 to get a refund. To bad...I really wanted to like this one.
6 January 2022
Reply from Pillow Cube
Our foam only comes in one firmness--we call this "medium firm." All of our pillows are quality tested to ensure that they are within one point of our "medium firm" ideal. This means that some of our pillows can be a little softer or a little firmer than ideal but hopefully not by much! If you received a pillow that is too soft or too firm for you, we recommend exchanging this for a new pillow.
You can read more about our exchange policy here - https://www.pillowcube.com/pages/returns-and-exchanges
Great Pillow, Caught them Slackin' though.
My only complaint is when I got my pillow over a year ago it took several days to get to proper shape and the packaging looked unprofessional, I thought it was a knock off!
In the end though I love the pillow it is great!
I would recommend getting a second pillow case at time of purchase, and I would recommend to Pillow Cube that you encourage this and offer it at HALF OFF.
6 January 2022
Amazing
Pillow cube was amazing. They got back to us quickly and resolved our problem without any hassle. Great customer service! Love their pillows!
6 January 2022
I’m usually not much of a fan of memory…
I’m usually not much of a fan of memory foam pillows as they’re just a bit too firm for me. With the Pillow Cube, I did have a few days of adjustment but after that, it’s been going perfect! My boyfriend isn’t the kind to be overly excited about anything, but I can tell he liked his as well. He’s 6’2” with very broad shoulders and the 6” Pro was perfect for him! No more folding pillows and having multiple pillows!
6 January 2022
We were short 1 pillow case
We were short 1 pillow case. I emailed customer service and got a reply very quickly and they are shipping one out. Already got the message that it was shipped.
6 January 2022
I found this awful
I found this pillow very very uncomfortable. I gave it a try for almost 2 weeks to make sure it was the pillow and not me.
What’s the most upsetting is that to return this $87 pillow, I have to pay for shipping and a restocking fee of $20. I NEVER thought I would have to return it. But now that I do, it totally stinks that they are going to add on a restocking fee.
Honestly, don’t you think you make enough profit of these crappy things that you shouldn’t have to charge that fee? It’s really rude and makes me hate this company.
6 January 2022
Reply from Pillow Cube
We're so sorry to hear that. If you have any questions or concerns about this process, please email support@pillowcube.com. We'd be happy to assist you in any way we can!
Reply from Pillow Cube
Oh no! That might be because you have the wrong size of pillow (either too tall or too short). I would recommend exchanging your pillow for another size.
You can read more about our exchange policy here - https://www.pillowcube.com/pages/returns-and-exchanges
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