Pin Adventure Map Reviews 270

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

This is the second map that I ordered from this company. I have it in our lake level where we share space with couples renting our suites. We are now in an international market so I’ve added the inte... See more

Rated 5 out of 5 stars

Beautiful canvas pin map. It's the centerpiece of our entryway and everyone who comes to our home admires it. Only two issues; first, it is a little darker than expected but against our light tan wall... See more

Rated 5 out of 5 stars

The large map set purchased is clear and an excellent quality. This made the perfect anniversary gift. The custom proofs I received via email were fast & accurate, and the product shipped quickly - ev... See more

Company replied

Rated 5 out of 5 stars

Just received our Pinadventures personalized map. It arrived quickly and well packed. It came with mounting hardware also. Very pleased with the quality and ease of ordering and shipping. We have seve... See more

Company replied

Company details

  1. Map shop
  2. Art Handcraft
  3. Decoration and Interior Design Store

Written by the company

Pin Adventure Map offers customizable push pin maps that turn travel memories into interactive wall art. Our collection includes detailed maps of the world, USA, and Europe, available in framed and canvas formats. Designed for documenting past travels and planning future ones, our maps feature vibrant colors and durable materials. We prioritize sustainability with responsibly sourced materials, as well as ensure quality and customer satisfaction, making our maps perfect gifts or personal mementos. Pin Adventure Map is where your journey meets art, captured sustainably. Legal Outtake SIA 11.novembra Krastmala 35, Riga, LV-1050 Latvia


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I posted a review earlier that was less…

I posted a review earlier that was less 5 stars. After hearing back from them and discussing the concern I found that it was due to circumstances having nothing to do with their product or company. I’m completely satisfied with their response and the speed at which is was made.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience. Our map came damaged and I had to argue with my customer service rep Martin to get a refund. He only wanted to give me a 75% refund for a damaged map. I’ll never purchase from this company again

27 August 2024
Pin Adventure Map logo

Reply from Pin Adventure Map

Hi Joshua,

I’m sorry to hear about your experience and for any frustration this situation has caused. Providing high-quality products and exceptional service is incredibly important to us, so it’s disappointing that we didn’t meet your expectations this time.

To clarify, in cases where a map arrives damaged, our standard policy is to offer a replacement at no additional cost, as we strive to make things right as quickly as possible. A 75% refund was initially offered based on the minor damage and your choice to keep the map.

However, after reviewing your case and considering your preference for a full refund, we decided to make an exception and issue the refund to resolve the matter.

We sincerely regret any inconvenience this process may have caused and are constantly working to improve how we serve our customers. Please don’t hesitate to reach out directly if there’s anything more we can do for you. We value your feedback and appreciate your understanding.

Martin from Pin Adventure Map

Rated 5 out of 5 stars

Overall great service

Our initial conversations to print with/ without frame took a couple of days of turnaround.
However, following from that the email updates came in promptly and the DHL delivery was on-time.
Map itself is quite detailed and arrived in immaculate condition.

1 August 2024
Rated 4 out of 5 stars

Our map came damaged

Our map came damaged, by Fed Ex. Pinadventures quickly responded and sent a replacement through a different carrier.
The map is just what we expected! Very nice.

7 May 2024
Rated 5 out of 5 stars

Birthday Boy Gift

My purchase was a birthday gift that I had shipped directly to the birthday-boy. He loved his map. He's leaving this week for a European cruise through Prague, Germany, etc and is looking forward to putting some new pins into some new countries. I didn't get any notifications of when it was being shipped which would have been nice.

13 May 2024
Rated 5 out of 5 stars

Great experience!

Map is perfect. Nice quality, and the frame looks perfect.

Super fast shipping, great communication. A+ highly recommend.

3 May 2024
Rated 5 out of 5 stars

CUSTOMER SERVICE was exemplary

CUSTOMER SERVICE was exemplary. Questions that I had throughout the process were answered timely and proficiently. This review is a bit early because I haven’t seen the product. It’s arrived but gift wrapped so beautifully that I’m not opening it until I give it as a gift. From my experience so far, I expect the map to be perfect.
Sherry Finkelstein

10 April 2024
Rated 4 out of 5 stars

Unique piece of art

Just received our map yesterday … love it . It’s going to be a great feature on our kitchen wall and a piece of art in itself and very unique. We chose a darkish blue background so it’s a little difficult to see some of the place names as it’s dark letters on dark background ..
Delivery was poor, as twice we got notification it was due for delivery that day and twice it was delayed.
Otherwise very good experience overall .

13 March 2024
Unprompted review

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