Pineapple Island Reviews 4,110

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products, highlighting the beautiful, well-made, and unique jewelry that often features a laid-back, beachy, or surfer vibe. Reviewers frequently commend the excellent quality of the items, noting their durability and resistance to discoloration, even with daily wear and exposure to water. The delivery service is often described as quick and efficient, with orders arriving promptly and beautifully packaged, sometimes including thoughtful touches like handwritten letters. Overall, people appreciate the smooth ordering process, the great value for money, and the company's commitment to ethical and sustainable production. However, some customers also noted occasional issues with delivery, such as orders getting lost in the post or taking a while to arrive.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, appearance, and... See more

Quality

People report positive experiences with quality, consistently praising the jewellery as pretty, well-made,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick and speedy... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and prompt delivery.... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as great and excellent. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⸻ ⭐️⭐️⭐️⭐️⭐️ I absolutely love Pineapple Island! Their bracelets are beautiful, well-made, and have that perfect laid-back, beachy vibe. I’ve bought several now and each one feels unique. They’... See more

Company replied

Rated 5 out of 5 stars

I bought an anklet from the Surfers Against Sewage collection for my wife's 65th birthday. Not only is this a great looking item, the most inportant factor was the sustainability factor. I love what y... See more

Company replied

Rated 5 out of 5 stars

Leah is so helpful and the jewellery is great quality. I had a little issue with delivery, it got lost in the post but Leah sorted everything incredibly quickly. Now my items have arrived I'm so... See more

Rated 5 out of 5 stars

Bought from here a few times before and always a good experience with lovely, well made products with that sea and surf vibe. Items I have bought are well made and last, anklets I have purchased stand... See more

Company replied


Company details

  1. #104 of 286 best companies in Jewellery shop
  2. #1 of 10 best companies in Beach Clothing Shop
  3. #113 of 618 best companies in Clothing Shop
  4. #65 of 282 best companies in Fashion accessories shop
  5. #31 of 87 best companies in Jewellery Designer
  6. #40 of 202 best companies in Online marketplace

About Pineapple Island

Written by the company

Fashion that doesn't cost the Earth

Born in 2008, from a journey of solo-travel and self-discovery, Pineapple Island exists to introduce the fashion industry to jewellery and clothing that won't cost the Earth.

With every product made, we enable sustainable job creation for our makers in Bali and the UK. By cutting out big factories, we get money directly into the hands of smart & resourceful artisans.

How we create

We are a small team based along the South Coast of the UK in the seaside town of Bournemouth. We work closely with a studio in the heart of Bali, where we have a full time designer and part-time group of outworkers who create Pineapple Island jewellery as a second income.

With our head designer in Bali, we work together to create affordable jewellery and clothing for our customers to look good and feel good!

What we create

From beaded anklets to waterproof bracelets, all of our products are surf and sunshine inspired. We have most recently launched an organic clothing line and 100% recycled plastic jewellery collection in partnership with Surfers Against Sewage. It is our goal to continue to work on creating products sustainably and to continue to collaborate with incredible charities across the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pretty

My daughter loves this jewellery. Great value and such pretty pieces.

17 September 2025
Pineapple Island logo

Reply from Pineapple Island

Thank you so much for your kind words. I’m so glad your daughter is enjoying the jewellery, that really makes my day!

Alice 🌸

Rated 5 out of 5 stars

Luv pinapple island 🏝

I love the jewellery, and the packaging is soo cute 😍

18 September 2025
Pineapple Island logo

Reply from Pineapple Island

Thank you Florence, that’s so lovely to hear. I’m really glad you love the jewellery and the packaging too, we put a lot of thought into the little details. Your support means a lot.

Alice 🌸

Rated 5 out of 5 stars

Lovely beaded bracelet.

Ordered a lovely bracelet and was exactly what I wanted. Very delicate but well made. Took a while to come.

22 August 2025
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Reply from Pineapple Island

Thank you so much for your review. Sorry to hear it took a little longer to arrive, but I’m happy it made it to you safely in the end.

Alice 🌸

Rated 1 out of 5 stars
Pineapple Island logo

Reply from Pineapple Island

Hi Aishea,

I’m really sorry to hear the colour has faded on your rings and bracelet. It may be a faulty finish and we’ll make it right.

Please email your order number and a quick photo to retail@pineapple-island.com
so we can arrange a replacement or refund straight away.

Thanks for flagging this so we can fix it for you.

Alice x

Rated 5 out of 5 stars

Quick delivery and love their…

Quick delivery and love their jewellery. Bought a few items from them. I sure ill be back. Thank you

21 August 2025
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Reply from Pineapple Island

Thank you Marie, I’m so happy to hear you’re enjoying the jewellery and that you’ve come back for more pieces. We'd love to see you again soon!

Alice 🌸

Rated 5 out of 5 stars

Lovely company 🥰 fab choices

Lovely company 🥰 fab choices, beautiful bracelets, amazing prices 👌 regular feedback and tracking updates, from people who obviously care about their customers 🙂 Karen R/Royston. X

19 August 2025
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Reply from Pineapple Island

Hi Karen,

Thank you so much for your lovely words. We really do care about making each order feel special, so it’s wonderful to hear this came across.

Alice 🌸 x

Rated 5 out of 5 stars

Good products

Good products, excellent quality

18 August 2025
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Reply from Pineapple Island

Thank you for your kind words. We really appreciate you taking the time to share a review!

Alice x

Rated 5 out of 5 stars

Beautiful dainty bracelets

Beautiful dainty bracelets. Quick delivery. A pleasure to buy from. Well recommended. Thank you *****

18 August 2025
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Reply from Pineapple Island

Hi Paula,

Thank you so much for your lovely review. I’m so happy to hear you love the bracelets and that your order arrived quickly! Hopefully we will see you shopping with us again soon.

Alice xx

Rated 5 out of 5 stars

Beautiful Shell Ankle Bracelet Also…

Beautiful Shell Ankle Bracelet Also Bought My Friend One For Her Birthday She Loved It 😍

18 August 2025
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Reply from Pineapple Island

That’s so lovely to hear. I’m glad you’re enjoying your shell anklet and even happier your friend loved hers too. What a perfect gift! Thank you for sharing this with us.

Alice x

Rated 5 out of 5 stars

Loved my anklets

Fantastic service, beautiful bracelets and anklets and great quality! So lovely will definitely buy some more, great value too

13 August 2025
Unprompted review
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Reply from Pineapple Island

So happy to hear you love your anklets and bracelets! Can’t wait to have you back for more.

Alice xx

Rated 5 out of 5 stars

Very good service

Very good service, order arrived promptly and sooner than expected

23 July 2025
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Reply from Pineapple Island

So happy to hear your order arrived quickly :) Thanks for sharing your experience with us.
Alice x

Rated 5 out of 5 stars

Lovely Jewellery.

I came across this shop in Bournemouth. The jewellery they sell is so nice. It has a real holiday vibe to it. I bought two bracelets, and I could of bought a lot more as there were so many things I liked.

6 August 2025
Unprompted review
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Reply from Pineapple Island

Hi Jackie :) Thanks so much for popping into our Bournemouth shop and for leaving such a lovely review. We’re so glad you found some bracelets you love. It’s always hard to choose when there’s so much to tempt you. Hopefully we’ll see you again next time you’re in town. xx

Rated 5 out of 5 stars

Love This Brand – Never Disappointed!




⭐️⭐️⭐️⭐️⭐️
I absolutely love Pineapple Island! Their bracelets are beautiful, well-made, and have that perfect laid-back, beachy vibe. I’ve bought several now and each one feels unique. They’re great for stacking, gifting, or just treating yourself. Orders always arrive quickly and beautifully packaged, and I really appreciate their commitment to ethical and sustainable production. A lovely small brand that I’ll keep supporting!

18 July 2025
Pineapple Island logo

Reply from Pineapple Island

Thank you so much for taking the time to write this. It means a lot to hear you love what we do as a brand. Your support really does make a big difference to our small team – thank you! :) xx

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