Used a comparison site because my old caravan insurer no longer does policies. Top of the list was Ping Insure, offering the same description as my old insurance for just over half the price that I... See more
Company replied
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Review summary
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This is my second purchase of GAP Insurance from Ping. The process is simple and straightforward on-line and offers a 3 year policy with comprehensive cover at a much better price than my dealership w... See more
Company replied
Ping was the cheapest Gap Insurance quote and the on boarding process was seamless. Contract documents were received timely by email after payment. Hopefully I'll never have to make a claim but if I d... See more
Company replied
Found Ping on an online comparison site - one of the cheapest results. Did a little bit of of review, looked pretty good - reliable and quick to deal with. Followed link to site, policy details comp... See more
Company replied
Company details
- #77 of 137 best companies in Insurance company
- #30 of 68 best companies in Car and Motor Insurance Agency
- #11 of 13 best companies in Caravan and Motorhome Insurance Company
- #5 of 10 best companies in Cycle Insurance Company
- #135 of 175 best companies in Insurance broker
Written by the company
At Ping Insure, we understand that there will always be unavoidable costs in your daily life due to unforeseen circumstances, these can often be stressful and can cause unnecessary strain on your pocket, that’s why at Ping Insure, we look to make buying insurance a simple, stress free and affordable process, to help make any unforeseen circumstance easier. To give you further comfort, all of Ping Insure’s insurance products are sourced from some of the best rated specialist insurers for your peace of mind.
Contact info
United Kingdom
- customerservices@pinginsure.co.uk
- www.pingbreakdown.co.uk
4.6
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
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Easy to get a quote and reasonable…
Easy to get a quote and reasonable price, easy to use website and log in, easy to make changes to policy and access docs, so all good thank you
24 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Competitive price
Competitive price, generous cover and a straightforward application process.
24 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Easy to sort caravan insurance out on…
Easy to sort caravan insurance out on line without ringing anyone.
24 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Straight forward and great price.
17 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
This is the second time I have bought…
This is the second time I have bought gap insurance from ping. Five stars for the purchasing experience. I hope I never have to claim though!
24 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Really easy to set up.
Really easy to set up.
Very good price without having to play the game of telephoning someone to get a better price than the one the same company quoted.
17 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Nice and easy way of getting your gap…
Nice and easy way of getting your gap insurance sorted. Informative and made simple. Thank you
21 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Easy website to use
Easy website to use. Have bought the GAP insurance for our new car - hope we don’t need to use it!
21 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Caravan insurance …
Purchased online through compare the market. Easy straight forward purchase. Had a query before purchasing so emailed them and had an answer within the hour. Great customer service and excellent price.
22 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
The process was easy
The process was easy, quick and saved me some money on the quote I got from the dealer.
15 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
It was easy to use the website and…
It was easy to use the website and although there was a problem after paying it was sorted out very quickly.
Customer service extremely competent.
18 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
AVOID at any cost!
When my car broke down, I was forced to pay for the recovery/towing of the vehicle. The company claimed this was stated in the terms and conditions, but those turned out to be the terms of a third party and were never provided to me at the time of purchase.
Very disappointing experience and unexpected costs when I needed assistance the most.
Avoid, especially if you drive an automatic car, as you may end up having to pay for towing yourself despite expecting breakdown cover.
I’ve tried complaining but there are too many third parties are involved, so I did not get anywhere. So, had to just get a new breakdown cover with someone else
5 October 2025
Unprompted review
Communication
Policy information (clauses/exemptions) not easily available before purchase.
Price changed from lower comparison site quote when transfered to ping site.
21 June 2026
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
We can confirm the terms and conditions, are available twice during our short purchase journey, due to this, we can confirm all cover levels plus exclusions, would be fully available prior to any purchase.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
Reply from Ping Insure
Thank you for taking time to review Ping Insure and taking out Insurance with us.
If you have any queries, please do no hesitate to contact our customer services team, who would be happy to help.
Kind Regards
Ping Insure
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