I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more
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Review summary
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I have been sending money to my parents in Bangladesh for the past few years using Placid. Amazing service. They are cheap, fast, and reliable.
I have been sending money to Bangladesh through Placid for two years.Their services is vary good.I wish them well.
Company replied
Awesome service, competitive rates and quick transfer to the recipient’s bank account. Thank you Placid Express!
Company details
Information provided by various external sources
Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Contact info
400 Post Ave Suite 101, 11590, Westbury
- 877-889-7021
- webhelp@placid.net
- www.placid.net
4.3
Excellent
5k reviews
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Hasn’t replied to negative reviews
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Reply from Placid Express
Dear Golam,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Sharmin,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.
Placid Express.
The agents were very helpful
The agents were very helpful, well communicator. I am happy with their services.
23 May 2025
Reply from Placid Express
Dear Zaman,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Security was as usual with prompt…
Security was as usual with prompt service from staff. Money was delivered timely. Kudos!
25 May 2025
Reply from Placid Express
Dear Rashed,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Tareq,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear HASAN,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Reply from Placid Express
Dear MISBAHUR,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Reply from Placid Express
Dear Nahid,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Recipient received the money quickly.
Recipient received the money quickly.
Placid never fails my expectations.
24 May 2025
Reply from Placid Express
Dear Flordeliza,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Reply from Placid Express
Dear Zeeshan,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear ARMELIA,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.
Placid Express.
Exchange rate is good but very slow…
Exchange rate is good but very slow service and complicated. It should be simple ,easy and fast. I use Taptap and it is really super fast, within 2 to 3 minutes they can send money.
20 May 2025
Reply from Placid Express
Dear Ali,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone
Placid Express.
Feed back on Software, Exchange Rate and Duration
Several times the features or the software automation is available only on Mobile but not on web. Many times the solution to add a receiver is to use Mobile and it fails on computer/laptop. Now a days the excahnge rate for India is less on comparision to competitors. Other competitors are not only giving better exchange rate, they are also faster than Placid.
21 May 2025
Reply from Placid Express
Dear SAISHANKAR,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone.
Placid Express.
Reply from Placid Express
Dear Syed,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone
Placid Express.
Recent activity was great as usual.
Recent activity was great as usual.
Time maintained as stated. Doing good job.
20 May 2025
Reply from Placid Express
Dear Sayeeda,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Farheen,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Reply from Placid Express
Dear Hossin,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Great and faster service
17 May 2025
Reply from Placid Express
Dear Rakibujjaman,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Mohibur,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Transfer increases significantly for no…
Transfer increases significantly for no reason. Will be switching to another agency.
17 May 2025
Reply from Placid Express
Dear Rezaul,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone.
Placid Express.
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