I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been sending money to my parents in Bangladesh for the past few years using Placid. Amazing service. They are cheap, fast, and reliable.
I have been sending money to Bangladesh through Placid for two years.Their services is vary good.I wish them well.
Company replied
Awesome service, competitive rates and quick transfer to the recipient’s bank account. Thank you Placid Express!
Company details
Information provided by various external sources
Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Contact info
400 Post Ave Suite 101, 11590, Westbury
- 877-889-7021
- webhelp@placid.net
- www.placid.net
4.3
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Placid Express
Dear ASGAR,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Money deposit faster!
4 June 2025
Reply from Placid Express
Dear Ali,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Excellent service!!!!
1 June 2025
Reply from Placid Express
Dear Choudhury,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Reply from Placid Express
Dear Bashar,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Outstanding service as always!
3 June 2025
Reply from Placid Express
Dear Shakil,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear SADEQUR,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Rahman,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Placid is a hidden gem
Placid is a hidden gem. I am glad my friend referred me. Best rate, prompt, secured, hassle-free, easy and very comfortable verification process than remitly, ria, moneygram etc. Customer service is very responsive, skilled and well-mannered. Thanks.
27 May 2025
Reply from Placid Express
Dear Moshiur,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Incompetent slow IT team! lots of features broken!
Most of these features are broken for years and IT hasn't taken steps to fix them, lazy a$$ incompetent money transfer company!
- adding American Express bank / Debit card doesn’t work, only some banks like Bank of America works
- cannot send money via any debit cards, despite suggestions by support multiple
In addition,
- money transfer to bangladesh is very slow
Despite, I spend only money to bangladesh, all the times by default it selects India as transfer destination. I have to always manually change it. Annoying as hell!
On reply here at trustpilot they say they are gonna fix the issues. But nothing is fixed. To be crystal clear, no work is done from their side. Every broken feature is still completely broken!
31 May 2025
Reply from Placid Express
Dear Rahman,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone.
Placid Express.
Reply from Placid Express
Dear Mubin,
Thank you for your valued review. It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone.
Placid Express.
Reply from Placid Express
Dear Rahman,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.
Placid Express.
Plasid Increased the transfer fee.used to really enjoy using this money…
I used to really enjoy using this money transfer app, but I’ve noticed that the commission has doubled. I’m quite disappointed and will be searching for alternative money transfer apps that have lower fees.
30 May 2025
Reply from Placid Express
Dear Omar Arif,
Thank you for your valued review.
It would be a great pleasure for us if we discussed the issue by phone with you, We're confident we can make this right!. Our representative will contact you shortly by phone.
Placid Express.
Reply from Placid Express
Dear Alam,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Reply from Placid Express
Dear HAQUE,
We appreciate you taking the time to write such an insightful review! We are happy to learn of your satisfaction with our service. We value your opinion much and invite you to contact us with any other remarks or recommendations.
Placid Express.
Very smooth and easy to send money for…
Very smooth and easy to send money for Eid to my family with a nominal fee .
Thanks Placed.
29 May 2025
Reply from Placid Express
Dear Alam,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Good customer service
Good customer service. Real person answers call!!! What a great service (as others uses AI Bot).
29 May 2025
Reply from Placid Express
Dear Chowdhury,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Quick transfer without headache
28 May 2025
Reply from Placid Express
Dear Giashuddin,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Amancio,
Your excellent review is truly appreciated! Your positive feedback about our service means a great deal to us. Thank you for taking the time to share your thoughts, and please feel free to reach out if you have any additional comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Golam,
We appreciate you for your excellent review! We are appreciative to hear of your positive experiences with our service. Thank you for sharing these thoughts, and reach out to us if you require further comments or suggestions.
Placid Express.
Reply from Placid Express
Dear Sharmin,
We express our gratitude for your valued review! We're delighted to hear about your positive experiences with our service. Thank you for sharing your thoughts, and please don't hesitate to get in touch with any further comments or suggestions.
Placid Express.
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