Using a UK email address but not uk based. So searching for UK products on Google went to this site, which is all in English. I spent ages putting items in my basket only to find out at checkout they... See more
Company replied
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Using a UK email address but not uk based. So searching for UK products on Google went to this site, which is all in English. I spent ages putting items in my basket only to find out at checkout they... See more
Company replied
One plant was missing from the order. The courier service was awful. Zero helpfulness. I ended up collecting my order in Tarragona (1 hour drive) after a week of daily communication, due to seur infle... See more
Ordered 25 hydrangea plants, they were so poorly packed most of them were out of their pots and broken. Despite sending emails and photos through their ‘contact is’ tab no helpful communication was fo... See more
In spite of a delayed delivery, due to ''La Poste'' pleading the ''Tour de France'' as a reason, the plant arrived in good condition, and now the weather has cooled down a bit, it has been transplan... See more
Information provided by various external sources
1950 Route de Cère, 40090, Uchacq, France
No recent history of asking for reviews
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Got what I paid for and I'm sure it's the going rate for the plant size but I would have liked it a bit larger. I hope it's a fast grower! Received in it's dormant state, I can't really comment on the condition until it starts to grow next year.
Very helpful people however.
These plants were actually bigger than I expected and arrived in good condition
Had never heard of this company and was a little concerned that the plants would be no good as they were so well priced. However they arrived really well packed and of excellent quality. Have ordered more.
Healthy-looking plants of good size and mostly with a longer plug than expected, delivered quickly. One star deducted for short supply (19 not 20) and excessive plastic packaging.
Ordered 40 strawberry plants from the UK. Plants despatched promptly from France and arrived within 8 days. They were securely packed, were well developed and in good condition, considering their journey. I went to Planfor as they were the only source of the varieties I wanted. Let's hope I'll still be able to buy from them after Brexit!
Sixteen days since I ordered my plants. No delivery, no help from the inappropriately named Customer Services, & no refund. Planfor has to be the worst company on this planet. They are inefficient, ignorant & uncaring. I think my next move will be a call to a National newspaper. I've heard the cliche that all publicity is good publicity, somehow I don't hold with that. We will see.
Still no plants, (13 days on from date of order) & met with dismissive disinterest when messaging your customer service department. You are a joke & have lost me as a customer & everybody I know that has an interest in gardening. Refund requested 3 times now but nowhere near being processed.
Was slightly concerned about ordering plants from abroad, but very pleased with the service and quality of the plants which arrived within a week, and were very well packaged. Will definitely order from Planfor again. Great selection of plants, with more unusual varieties than the local garden centre sells. Good prices too, especially when ordering multiples.
Delivery expeditious and well packed.
Plants seem healthy and ready to grow.
Strong, healthy plant arrived well packed and delivered to me, in UK, as advertised. Plus, helpfully able to track my order at all times. Very happy, highly recommended.
Good delivery and the plant was in good healthy condition.
Althought the delivery was later than I expected, and out of Planfor's control, the plant (A Yuzu citrus) itself eventually arrived, and was in perfect condition.
I was pleased with the plant and the straightforward ordering.
I will definitely used this company again
Arrived in superb condition and very well packed. Plants looked really healthy.
Great plants, well packaged and arrived promptly. All you want from a company.
I receive a beautiful lentiscus, healthy and good size. I will use this company again and i highly recommend it
We bought 15 macrocarpa in 1.3lt pots. Lead time on delivery was pretty good, when they arrived they were incredibly well packed and the trees were beautiful, really good quality, in good pots and nicely moist. Perfect.
Thank you! I received two healthy looking dormant plants, on time and reliably packed. Waiting for tye next growing season.
Good quality plants. Just as expected. Green and healthy. Pots wrapped in plastic. Well boxed up with lots of pakaging material. Overall very pleased....
Great product as described fast secure delivery
Everything I've ordered came quickly, beautifully packed against damage and very healthy. If you order plants online you will realise that this isn't always the case.
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