Planfor.co.uk Reviews 

530
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Using a UK email address but not uk based. So searching for UK products on Google went to this site, which is all in English. I spent ages putting items in my basket only to find out at checkout they... See more

Company replied

Rated 2 out of 5 stars

One plant was missing from the order. The courier service was awful. Zero helpfulness. I ended up collecting my order in Tarragona (1 hour drive) after a week of daily communication, due to seur infle... See more

Rated 1 out of 5 stars

Ordered 25 hydrangea plants, they were so poorly packed most of them were out of their pots and broken. Despite sending emails and photos through their ‘contact is’ tab no helpful communication was fo... See more

Rated 5 out of 5 stars

In spite of a delayed delivery, due to ''La Poste'' pleading the ''Tour de France'' as a reason, the plant arrived in good condition, and now the weather has cooled down a bit, it has been transplan... See more

Company details

  1. Home & Garden

About Planfor.co.uk

Information provided by various external sources

PLANFOR: nursery-garden centre, on line sale of plants, gardening tools, decorating goods, and also tens of gardening advice sheets and video tutorials.

Find all our plants in a few clicks :
Plants for hedges,
fruit trees,
trees sold in large size,
bamboos,
olive and palm trees,
roses...

Do some clever gardening, do some on line gardening with Planfor.co.uk !

Contact info

2.4

Poor

TrustScore 2.5 out of 5

530 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(530)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got what I paid for and I'm sure it's…

Got what I paid for and I'm sure it's the going rate for the plant size but I would have liked it a bit larger. I hope it's a fast grower! Received in it's dormant state, I can't really comment on the condition until it starts to grow next year.
Very helpful people however.

20 November 2020
Rated 4 out of 5 stars

Almost very good!

Healthy-looking plants of good size and mostly with a longer plug than expected, delivered quickly. One star deducted for short supply (19 not 20) and excessive plastic packaging.

16 November 2020
Rated 5 out of 5 stars

Reliable company to deal with

Ordered 40 strawberry plants from the UK. Plants despatched promptly from France and arrived within 8 days. They were securely packed, were well developed and in good condition, considering their journey. I went to Planfor as they were the only source of the varieties I wanted. Let's hope I'll still be able to buy from them after Brexit!

11 November 2020
Rated 1 out of 5 stars

A no star rating is too much praise for Planfor

Sixteen days since I ordered my plants. No delivery, no help from the inappropriately named Customer Services, & no refund. Planfor has to be the worst company on this planet. They are inefficient, ignorant & uncaring. I think my next move will be a call to a National newspaper. I've heard the cliche that all publicity is good publicity, somehow I don't hold with that. We will see.

9 November 2020
Unprompted review
Rated 1 out of 5 stars

Update on appalling service

Still no plants, (13 days on from date of order) & met with dismissive disinterest when messaging your customer service department. You are a joke & have lost me as a customer & everybody I know that has an interest in gardening. Refund requested 3 times now but nowhere near being processed.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed

Was slightly concerned about ordering plants from abroad, but very pleased with the service and quality of the plants which arrived within a week, and were very well packaged. Will definitely order from Planfor again. Great selection of plants, with more unusual varieties than the local garden centre sells. Good prices too, especially when ordering multiples.

31 October 2020
Rated 5 out of 5 stars

Great

Strong, healthy plant arrived well packed and delivered to me, in UK, as advertised. Plus, helpfully able to track my order at all times. Very happy, highly recommended.

28 October 2020
Unprompted review
Rated 5 out of 5 stars

High quality plants

Althought the delivery was later than I expected, and out of Planfor's control, the plant (A Yuzu citrus) itself eventually arrived, and was in perfect condition.

I was pleased with the plant and the straightforward ordering.

I will definitely used this company again

25 October 2020
Unprompted review
Rated 5 out of 5 stars

We bought 15 macrocarpa in 1.3lt pots

We bought 15 macrocarpa in 1.3lt pots. Lead time on delivery was pretty good, when they arrived they were incredibly well packed and the trees were beautiful, really good quality, in good pots and nicely moist. Perfect.

7 October 2020
Rated 5 out of 5 stars

Excellent quality plants

Good quality plants. Just as expected. Green and healthy. Pots wrapped in plastic. Well boxed up with lots of pakaging material. Overall very pleased....

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Planfor

Everything I've ordered came quickly, beautifully packed against damage and very healthy. If you order plants online you will realise that this isn't always the case.

29 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look