Banner for Plantation Shutters Ltd

Plantation Shutters Ltd Reviews 

187
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the polite, knowledgeable staff and the smooth, highly professional consultation process from the initial enquiry right through to the final fitting. Consumers frequently mention that the installation work is exceptionally fast, clean, and executed with impressive attention to detail by skilled operators. Buyers are deeply impressed by the premium quality of the shutters and blinds, which beautifully enhance their homes and provide great security. Some reviewers were not happy with the after-sales service and warranty support, describing frustrating experiences when dealing with product adjustments or fault resolutions.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that the entire process from initial consultation... See more

Product

People report positive experiences with product, noting that the shutters and blinds are of very high... See more

Staff

Consumers find staff to be positive, highlighting their helpful, responsive, and knowledgeable approach... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good product at a competitive price. What swung it for us was the complete service, we were replacing existing blinds and required removal and disposal of existing. Not a problem we were told, and th... See more

Company replied

Rated 5 out of 5 stars

Although I had to wait a little longer than anticipated for my shutters it was well worth the wait. The fitter was efficient and tidied away any mess created, he was finished fitting the shutters in... See more

Company replied

Rated 5 out of 5 stars

We contacted Plantation Shutters to obtain an indication of costs. We provide a simple sketch. I discussed options with Grace who was polite, informed and helpful. We then arranged a survey with V... See more

Company replied

Rated 5 out of 5 stars

Definitely recommend this company and product. Ordered the white, metal, security shutters for a bay window. Not only do we get great security, they look fabulous and generate a lot of light too. Fan... See more

Company replied


Company details

  1. #15 of 39 best companies in Window treatment store
  2. #8 of 18 best companies in Awning supplier
  3. #18 of 53 best companies in Blinds shop
  4. #48 of 114 best companies in Interior designer

Written by the company

Established in 1982, Plantation Shutters Ltd is the longest established independent shutter company in the UK. Nationally known and locally respected, Plantation Shutters have always been at the forefront of shutter innovation and supply a vast range of material, style, and design finishes for shutters, ensuring every order is customised for each individual and their home. Offering the highest quality products with intelligent style is imperative to Plantation Shutters who believe that the highest standard of shutters should be available at accessible prices, now and forever. Numerous factors set the team at Plantation Shutters apart, but crucially it's their all-in-house team of expert surveyors and fitters. Not sub-contracting ensures a consistent standard of workmanship and guarantees a streamlined service from start to finish, avoiding backlogs in busy periods. Fully trained specialists allow for a ‘one visit does all’ measure and design consultation avoiding multiple appointments and ensuring a quicker turnaround time from initial contact through to installation.

Mission Statement

Robert James

For the past 40 years, Plantation Shutters Ltd has maintained an excellent level of care, passion and service by keeping our business model simple. We have never wavered from our original philosophy of using the best craftsmanship and the highest quality materials to produce the finest shutters on the market. This, combined with our knowledgeable and experienced installation team, has meant that we are the first choice for people who demand the best, and our long standing clientele is testament to this. Our clients know that we provide an unbeatable product at reasonable costs – designed correctly and fitted immaculately. Nevertheless, it is vital that we continue to perfect our skills and not become complacent in either the product or the service that we offer. The trend for plantation shutters has grown exponentially in the last few years and will continue to do so, as they provide a practical and modern solution for window dressing. However, as the market expands, it is important to differentiate between companies in terms of product, quality, service and expertise – we guarantee that we will never sacrifice our standards in any of these and above all, aim to maintain our position as the optimum provider of plantation shutters in the UK.

Contact info

Promotion box for Plantation Shutters Ltd

SPRING SALE NOW ON

Get up to 20% off your shutters

4.8

Excellent

TrustScore 5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(187)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy from measurement to fitting

Knowledgeable person attended for fitting. Installed quickly with no mess and look fantastic

27 August 2025
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Ken,

Thank you so much for taking the time to leave such a great review. We take great pride in the expertise of our in-house team, ensuring that they guide you seamlessly through the entire journey and we’re thrilled to hear you had a great experience with us from start to finish.

The Tier on Tier shutters you've chosen are a timeless and practical choice, particularly for ground floor rooms. The distinct separation of panels on the top and bottom provides a level of control that enhances both aesthetics and functionality, affording you the flexibility to manage light and privacy with precision.

Thank you for choosing us. Please don’t hesitate to reach out if you ever have any questions – we’re happy to help anytime!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

4 September 2025
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Varsha,

Thank you so much for the 5-star review. We’re thrilled to hear that you had a great experience with our customer service. Providing excellent support is always our goal and your feedback means a lot to our team!

We hope you’re loving your new shutters and blinds. Your choice of full height shutters with a hidden break is perfect for bay windows. It allows you to open the top slats to let light in while keeping the bottom ones closed for privacy.

Thank you again for choosing us, and we hope to work with you again in the future!

Rated 4 out of 5 stars

Excellent company

Good company, from start to finish everything went smoothly.
The initial consultation was detailed and at no point was there any hard sales pitch.
Changes were accommodated with minimum fuss. Once installed the blinds transformed the interior and exterior of our home.
The only negative was the lack of an update once the order was placed. We were initially informed of the lead time, however it would have been nice to have a progress report.
Would definitely recommend Plantation Shutters Ltd

9 September 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi,

Thank you for taking the time to leave us a review, we’re absolutely thrilled that you’re pleased with both the blinds and the service you received. It’s great to hear that everything, from your initial consultation to the final installation, went smoothly and met your expectations.

We always strive to keep our clients as informed as possible, and we’re sorry to hear that you missed some progress updates. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback is invaluable, and we’ll certainly look at ways to provide more regular progress updates, so our customers feel informed every step of the way.

Your recommendation means a lot to us and we’re grateful for your support. It was a pleasure working with you, and please don’t hesitate to get in touch if there’s anything we can help with.

Rated 5 out of 5 stars

Fantastic Service & Beautiful Shutters

I had Plantation Shutters installed over a year ago and I'm still absolutely thrilled with them. The quality is excellent, and they’ve completely transformed my home. The whole process was efficient and professional — everyone I dealt with was friendly, helpful, and knowledgeable. Highly recommended!

26 September 2024
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi,

Thank you so much for taking the time to leave such a wonderful review.

We take great pride in providing shutters that not only look beautiful but also stand the test of time, so we are absolutely delighted to hear you’re loving your shutters. Knowing that they’ve made such a positive difference in your home is exactly the kind of result we strive for with every project.

Our goal is to make the entire process as smooth and efficient as possible, while providing friendly customer service, and it’s truly rewarding to know we’ve met your expectations. We’ll be sure to share your kind words with everyone in the team.

Your recommendation means the world to us, and thank you for your kind words. We hope you enjoy your shutters for many years to come!

Rated 5 out of 5 stars

Expert fitting

Expert fitting, look perfect. Wait time is long but it’s worth it

5 June 2025
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Ria,

Thank you so much for sharing your experience, we really appreciate it!

It’s wonderful to hear how happy you are with the fitting and your shutters. Tier-on-tier in the living room looks fantastic, and the centred tilt rods add a classic touch while making the shutters simple to adjust.

We’re truly appreciate your patience while your custom shutters were being made, and we’re so pleased the final result was worth the wait. Each set is carefully crafted to last for years to come, so we hope you enjoy them for a long time!

Thank you for choosing Plantation Shutters!

Rated 5 out of 5 stars

Great estimator who really helped the…

Great estimator who really helped the decision making process.

22 August 2025
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Chris,

Thank you so much for your wonderful review. We’re delighted to hear that our team could support you through the decision making process - providing excellent service is something we truly take pride in.

You made a fantastic choice with our premium hardwood in a larger slat size. They’re ideal for welcoming in plenty of natural light, while the full height with a hidden break gives you the flexibility to adjust the slats just the way you like.

We appreciate your feedback and are thrilled that you had such a positive experience. Thank you for choosing Plantation Shutters!

Rated 5 out of 5 stars
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi Catriona,

Thank you so much for your feedback!

We’re delighted to hear that you found our service great from start to finish.

The combination you chose of Hardwood and Waterproof shutters in Silk White, with the 76mm slats in a classic café style, is such a timeless look. It’s a versatile style that not only adds elegance but also provides practicality, and we’re thrilled it’s the perfect fit for your space.

We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Rated 5 out of 5 stars

A great product ‘ supreme service

A great product ‘ supreme service , & the shutters look fantastic ~

3 July 2025
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi Tim,

Thank you so much for your kind words, Tim!

We’re absolutely thrilled to hear that you’re pleased with both the shutters and the service you received. Our team takes great pride in making sure the whole process is smooth from start to finish, so it means a lot to know that came through for you.

The shutters are such a timeless addition, and we’re delighted they look fantastic in your home. We really appreciate you taking the time to share your experience, and we look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

So happy with this prezzie to our home

Great to finally give this present to our home after I first got in touch with Plantation Shutters back in 2018!
The fitter was friendly, professional, helpful, and worked so cleanly and calmly. Was a lovely surprise for the rest of the family upon their return from an afternoon out, they love them as much as I did. They look so lovely, day or night and we’ve achieved the best exposure to get as much light as possible with the living room one, as the weather changes and sunny rays are few and far between.
And in the morning it’s great to get just enough light to get you in the wake up zone in the bedrooms, and then be able to keep one side closed and let more light in on the other.

29 August 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi,

Thank you so much for taking the time to leave such a great review. It was wonderful to have been part of transforming your home and creating such a special surprise for your family. We're thrilled to hear that they love the shutters as much as you do.

We’re so pleased to know the fitting experience was smooth and that our team made the experience enjoyable. Your style choice of full height shutters with a hidden break is perfect for allowing light while keeping your privacy. You still get the sleek look of one panel, but being able to adjust the top and bottom separately makes such a difference, whether it’s letting more light into the living room or softening the morning light in the bedrooms.

We truly appreciate you choosing us for such a special addition to your home! Please do not hesitate to get in touch if there is anything we can help with.

Rated 5 out of 5 stars

Excellent all round

Really helpful, good advice, measuring up very accurate, all comms excellent, and finished product great. Fair price as well. I couldn't recommend enough.

13 August 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi,

Thank you so much for your wonderful feedback!

We’re absolutely thrilled to hear you’re happy with our service and your shutters. Providing the best possible experience for our customers is always our top priority, and our dedicated in-house team works closely together to make sure every step of the process runs smoothly.

Shutters aren’t just a great choice for windows; they’re perfect for doors too, offering style, privacy and light control while still allowing a beautiful view outside. Your choice of bifolding panels is fantastic, as they fold away neatly to let you fully open your doors when you wish.

It was truly a pleasure working with you, and your recommendation means the world to us. If you ever need anything in the future, please don’t hesitate to get in touch - we’re always happy to help.

Rated 5 out of 5 stars

All good

Measuring up was organised easily. Comms re delivery were accurate. Fitting was v straightforward. All good. Happy to recommend

10 July 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi Madeleine,

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear that you had a great experience with us from communications to fitting. At Plantation Shutters Ltd., we pride ourselves on delivering exceptional quality and ensuring clear, straightforward communication throughout the entire process.

Your recommendation means a lot to us, and we’re grateful for your support. It was a pleasure working with you, and please don’t hesitate to get in touch if there’s anything we can help with.

Rated 5 out of 5 stars

Good product

Good product, good price, good installation and good communication from start to finish, overall very pleased with every part of the process.

4 July 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Keith,

Thank you so much for your great review! We are so pleased that you are happy with our product, price, installation and communication that we supplied for you.

I hope that your full height shutters with a divider rail work perfectly in your bay windows!

It was a pleasure to be of assistance and if you ever need help with any future projects, just let us know.

Rated 5 out of 5 stars

Very good all round

Very good all round. Stellar performance.
George Kavalliero

13 June 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear George,

Thank you so much for the great review! We're so pleased to hear that everything met your expectations and that our performance stood out to you.

You made an excellent choice, pairing café-style shutters with roller blinds, creates a sleek, layered look that’s both stylish and functional.

Thank you for choosing Plantation Shutters! If you ever need anything or have questions down the line, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Efficient and beautiful

Swift, efficient measurement session. Kept fully up to date on progress of our order. Five sets of shutters fitted in half a day. Clean, tidy. Just beautiful

16 May 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Lee,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and are enjoying your beautiful new shutters.

It was our pleasure to assist you, and we truly appreciate your kind words. We hope you enjoy your shutters for years to come and please don’t hesitate to get in touch if there’s anything we can help with.

Rated 5 out of 5 stars

A very professional team and great…

A very professional team and great products.

19 May 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Nicola,

Thank you for the great review! It was an absolute pleasure working with you on your awning project.

We're thrilled to hear that you had a positive experience with our team and that you're happy with the quality of our products! Providing a professional service is always our goal and it's very rewarding to hear we delivered that for your awning project.

Thank you again for choosing us, and please do not hesitate to get in touch if you need anything else!

Rated 5 out of 5 stars

Beautiful shutters on two rooms

Beautiful shutters on two rooms; swiftly and professionally fitted in good time.
We are totally satisfied.

12 May 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Dear Ben,

Thank you for your lovely review. We're thrilled to hear you are happy with your shutters! With over 40 years of experience, we’re committed to delivering outstanding service at every step of your journey with us, ensuring you can enjoy your beautiful shutters for years to come!

It was our pleasure to assist you, and we truly appreciate your kind words. If you need anything else in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

Great service!

We are very pleased with the look and quality of our made to measure shutters.
Great service from start to finish. Punctual and polite staff and good communication throughout the process. Thank you

29 April 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi Katie,

Thank you so much for your kind words! We’re thrilled to hear that our team’s punctuality, politeness, and communication made your experience a positive one from start to finish.

We're delighted to hear that you're pleased with the look and quality of your shutters. Hardwood shutters not only add timeless elegance to your home, but also offer outstanding durability and natural insulation, with easy maintenance. A perfect combination of beauty and functionality!

Thank you for choosing us for your shutters and if you ever need assistance in the future, please don’t hesitate to get in touch. We’re always here to help!

Rated 5 out of 5 stars

Fantastic service and lovely people

Fantastic service and lovely people. They match all prices and the quality and craftsmanship is the best out there’s

Kris in particular so helpful with the ordering and making sure it’s a smooth process.

I will be using for all shutters on the house.

1 April 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi Daisy,

Thank you for the great review!

I’m glad that you are happy with the craftmanship that we supplied. The choice you made of full height shutters in your lounge were the perfect choice and are a popular option for this space in homes.

Your kind words about Kris are very appreciated and will be passed on.

If you need anything in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

I am so relieved to have chosen this company

After receiving at least 4 quotations I am very pleased to have chosen Plantation Shutters. My shutters arrived and were installed in the expected time frame. The office communications was good. But what I was really impressed by was the installation by Nathan. He was friendly, professional and most importantly due to unforeseen reasons ( needing more material ) the job meant a little snagging to be complete. However Nathan was on the phone the very near day, having resourced the missing elements and came back to finish the job. I was a little concerned upon hearing that the job was going to be 95% finished that it would then drag on for months. But thankfully Nathan personally made sure that wasn't the case.
Overall I have been very impressed with this company and will be recommended to friends and family.

3 March 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi Piera,

Thank you so much for the wonderful review and taking the time to share your experience. We’re so delighted to hear that you had such a positive experience with us, from communication through to installation.

We appreciate your patience and are thrilled to hear that Nathan was able to quickly resolve the minor snag and ensure everything was finished promptly. We take great pride in our team’s dedication, and your kind words mean a lot.

Your personal recommendations are a huge compliment, and we truly appreciate them. Thank you for choosing us and if you ever need anything in the future, please don’t hesitate to reach out! We’re always here to help!

Rated 5 out of 5 stars

We love our Plantation shutters

We love our Plantation shutters. The installers did an excellent job. Tidy, polite and professional. This is the third time we have bought from plantation shutters and would not hesitate to do so again in the future. Great quality, stylish product.

17 January 2025
Unprompted review
Plantation Shutters Ltd logo

Reply from Plantation Shutters Ltd

Hi Chris,

Thank you for your wonderful review! We’re thrilled to have worked with you again, and it’s wonderful to hear that you have chosen Plantation Shutters for your shutter needs before and would do so again!

We have been in the business for over 40 years and have built up a service providing excellence and professionalism. It’s incredibly rewarding to hear of your positive experience with our team!

Craftwood MDF is a fantastic choice offering exceptional durability, and a sleek modern look to complement any décor.

Thank you for your continued support and trust.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look