Plan Car Leasing Reviews 188

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent service - Chris and Emma made sure I've got the car I wanted, on time. Chris was honest, and kept me upto date and Emma made sure all the forms were signed off, and everything went through c... See more

Rated 5 out of 5 stars

We run a fleet of over 20 vehicles that is utilised 24 hours a days 7 days a week . We wanted a company who offers a great service at competitive rates, we found that company by using Plan Car Leasin... See more

Rated 5 out of 5 stars

We recently leased two vehicles using Plan. These were replacements for vehicles Plan arranged for us three years ago. Chris Forecast looked after us very well (as he did on the last occasion) and t... See more

Company replied

Rated 5 out of 5 stars

Ordered a Tesla Model 3 from Plan Car Leasing. Dave looked after the sale, he was brilliant. Fast to reply before and most importantly after the sale. Emma dealt with the paperwork, and delivery. Sh... See more

Company details

  1. Car rental service

Information provided by various external sources

Here at Plan we provide bespoke vehicle solutions that are created from genuine impartial advice. Our service is available for individuals, businesses and fleets, Our service is driven by honesty, integrity, value and excellent service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Rated 5 out of 5 stars

Plan Car Leasing

It has been a pleasure to deal with Plan Car Leasing. From initial 'on line' inquiry to delivery the whole process was dealt with in a professional, friendly and speedy manner.

Calls were returned the same day in response to any question, frequent updates and simple paperwork all contributed to a smooth, stress-free experience.

The whole team were extremely helpful but a special mention must go to Emma and Ria who were there ready to offer advice and assistance at the drop of a hat.

Highly recommended.

David

12 November 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic, prompt, friendly service

The process from order to receiving my new car was simple and pretty quick. I was able to choose exactly the spec I wanted and after signing a few forms it was only a few weeks until I received my brand new VW (petrol) Polo in the colour and model I wanted. All queries were answered quickly and efficiently. Will definitely use again in four years time when I hand the Polo back!

19 October 2015
Unprompted review
Rated 5 out of 5 stars

Review for Plan Car Leasing

Plan Car Leasing made the whole process seamless from beginning to end. This was the first time I had leased a car and I didn't know what to expect - but they certainly exceeded my expectations.

There was always someone at the other end to answer any queries I had (and I had many) and I was always kept in the loop - right up until I got my car delivered.

The person who delivered my car was on time and ultra friendly too :)

My experience with Plan Car Leasing can be summed up three words: Professional. Friendly. Efficient.

Highly recommended.

Simon

14 October 2015
Unprompted review
Rated 5 out of 5 stars

Good Service!!

From when we placed the order we were kept up to date at every stage of the purchase. We had many emails from Emma who kept us in the loop. We would definitely be happy to use Plan Car Leasing again!!

30 September 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic service.

“we originally used another local company (Planet Leasing) who couldn’t help us as our requirement were not run of the mill but Plan took our situation into consideration and provided us with a bespoke solution for the vehicle we needed, great service!”

10 September 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant company with excellent prices

I urgently needed to get a new car at the end of 2014 and one of my friends recommended Plan. I checked out their website and found an absolutely ridiculous (read cheap!) price for the Volkswagen Golf R so contacted them, filled in the documentation and just a couple days later everything was approved. I had to wait a few months for the new (no fault of Plan) and they assisted me in getting a short term lease. Communication throughout was great and I'm now driving a car which I absolutely love for a ridiculously low price. Thanks!

8 September 2015
Unprompted review
Rated 5 out of 5 stars

Excellent, good value service from the Plan Car Leasing team from initial enquiry to returning the vehicle.

I have never leased a car before last year but I needed a car to get me to work for a teaching job with one year's contract. The whole team were excellent and friendly in guiding me through the quote, administration and delivery of the vehicle. Throughout the year if I had any questions they were always prompt to reply. The return of the vehicle ran efficiently. Good value for money with no hefty deposit required just a document fee of £150. One very happy customer!!!! Tewkesbury, Gloucestershire - Modern Foreign Languages Teacher.

28 August 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

I have had a really good experience with Plan and this is the second time they have arranged my car lease

The staff are helpful and efficient and Ria was especially helpful

25 August 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

I have leased my first car from Plan, and I have been really happy with the service received. Everyone has been very knowledgeable and helpful at every step of the process, and very quick to respond to queries over the phone or email. Based on my experience I would definitely recommend Plan to anyone looking to lease a car. Not only all of the above, they were the best value for money for the car I was looking for! Thanks.

8 May 2015
Unprompted review
Rated 5 out of 5 stars

First Class Service

Plan Car Leasing were a pleasure to deal with. Not only did they secure me an excellent deal, they handled the whole process in a professional, friendly and speedy manner. Same day response to any question, weekly updates and simple paperwork all contributed to a smooth, stress-free experience. I would definately recommend Plan Car Leasing to anyone.

28 April 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

It was my first time leasing a car and from start to finish the whole process was smooth, transparent and everyone at Plan went above and beyond my expectations in providing customer service and help.
I was advised about the whole process, kept informed about up to date progress and speaking to everyone they were friendly and responsive.

I have already referred a good friend to this company and would certainly continue to recommend and I will enlist their help next time around.

25 April 2015
Unprompted review
Rated 5 out of 5 stars

amazing service and great company to use

Plan car leasing are a joy to deal with , great team offering a great service. I run a fleet of 40 cars of which we have now put 80% through Plan due to how they deal with your enquiry from start to finish , I even have my own car from them .
highly recommend

7 April 2015
Unprompted review
Rated 5 out of 5 stars

Plan Car Leasing

We run a fleet of over 20 vehicles that is utilised 24 hours a days 7 days a week . We wanted a company who offers a great service at competitive rates, we found that company by using Plan Car Leasing. If you want a company that's professional and services your needs then use Plan Car Leasing, we did and this has proved to one of our best business decisions. Mark Campfied MD HMC Electrical

21 January 2015
Unprompted review
Rated 5 out of 5 stars

first rate service

we have previously had cars supplied by lease companies however choose not to renew contracts due to the service received,i met with plancars and felt this company was different and the would deliver what they said they would do and provide the service expected we leased 7 cars and have just increased to 11 (very satisfied customer).

21 January 2015
Unprompted review
Rated 5 out of 5 stars

They do what they say they will do

New car delivered last Friday as agreed. We first dealt with them 3 years ago when they had a particularly good offer. As a small fleet operator Plan save us going round multiple dealers to purchase our company cars. I have previously recommended them to friends and associates.

2 December 2014
Unprompted review
Rated 5 out of 5 stars

Superb service provided

This company was recommended to us and I have to say that they were absolutely brilliant. Nothing was too much for them and we ended up with the vehicle we wanted, in our first choice of colour, much sooner than expected and the price was very favourable too.

Would recommend them to anyone and our Son has just placed an order too and although it was a difficult deal, Plan came up trumps again.

19 November 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service philosophy experience.

New to the world of leasing , we devoted our attentions to dealing with PLAN GB UK based on trust and excellent customer service.
The team and the organization provided continues updates on delivery of our new leased vehicle from start to finish.
Our dealings with the organization’s rep was with Mr. Tony Childs who acted as professional and always had his customers hearts at mind.
He listened to our requirements and always worked with harmony and trust worthy.
Today we are on our forth leasing deal with PLAN GB and have a strong confidence for the future to use this company .
Great company

13 November 2014
Unprompted review

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