www.plasticsheets.com Reviews 3,330

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, noting that items are precisely cut to specifications and arrive in perfect condition. Many people are also very satisfied with the packaging, which ensures the products are well-protected during transit. The ordering process is frequently described as easy and straightforward, with a good selection of products available. However, some people were dissatisfied with aspects of the order and delivery service. There are mentions of significant delays in receiving orders, with some customers experiencing long wait times even after paying for express delivery. A few reviewers also reported issues with missing items, incorrect sizes, or damaged goods upon arrival, and some found communication regarding these problems to be lacking.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality of the products, noting... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the fast delivery, with... See more

Quality

Consumers generally express satisfaction with product quality, often describing items as good quality,... See more

Service

People report ambiguous experiences with service. While some customers praise the great price, quick service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered twice from Plastic sheets both times my order has arrived well packaged and complete. The sizes that I ordered were spot on and the blue protector intact. I would have given five star... See more

Rated 4 out of 5 stars

Great products with multiple availability. Only reason I'm not giving them 5 stars is because turn around time for delivery for my orders to reach me is very slow and should be quicker ideally.

Rated 4 out of 5 stars

Read your emails! Ridiculous. Order placed on Monday 12th 19:19. The following day on the 13th at 07:56 I emailed them through the address on their website requesting the order... See more

Company replied

Rated 4 out of 5 stars

Generally good, items ordered were fine, tried to contact them via their “ticket” system but no reply hence 4 stars


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not as advertised

7 day delivery time quoted - 3 weeks later I still can't get hold of anyone and nothing has been delivered.

I wouldn't trust a thing these people say.

13 March 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Robert,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 1 out of 5 stars

BEWARE!, MIGHT BE A SCAM

Placed an order on the 27th of Feb and paid the RIDICULOUS express delivery fee for a Scheduled delivery 4th of March as stated on their website

No order delivered since the 4th of March, i've called this company every other day " ohh we'll send you the tracking number". I've asked for a refund, no refund and then these scams have stopped picking up my call!!

27 February 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Dayo,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 1 out of 5 stars

Order at your own risk - Poor company and awful customer service

I will never be ordering from this company again. Not sure why they offer express delivery, when there is nothing express about it. I only wish I had read these reviews before ordering. Customer service is shocking, each time I made contact and was told there would be a reply, the reply simply never came. Once I spoke to them about their reviews on Trustpilot, their response was "Well most of them are not real orders". Oh, and then I was told "Well we do have up to 30 days to send your order out" - Well don't offer express delivery then, say it will be within 30 days - set realistic expectations. Considering my experience with them, I can validate that their service is shocking. Never will I order from this company again. Never experienced a company with such lapse customer service.

5 March 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi,
Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and the frustration it has caused.
We understand how disappointing it must be to choose express delivery and then feel that the service did not match those expectations. The order is at the quality control stage in production. I will arrange for the order to be dispatched on Monday.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 5 out of 5 stars

Great Improvement with plastic sheets

I was looking to replace my tired looking wooden shelves in my kitchen cupboards. I have internal light in in the cupboards but it only highlighted the top shelf.
By replacing them with clear plastic shelves the whole cupboard is now highlighted and my little trinkets can be seen very clearly.
Delighted with my purchase, very good quality and reasonably priced.
Would highly recommend.

28 February 2026
Unprompted review
Rated 4 out of 5 stars

Good service

I have ordered twice from Plastic sheets both times my order has arrived well packaged and complete.
The sizes that I ordered were spot on and the blue protector intact.
I would have given five stars but unfortunately there was a delay in delivery and I had to chase my order apart from that very happy.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor , ordered a shelf that was cut to size arrived scratched, was replaced free of charge but second shelf also arrived scratched, have emailed and phoned customer services for a refund but had no reply from email , won't be using again and certainly would not recommend to anyone I know

26 February 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Justin,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 1 out of 5 stars

Late delivery, ignored emails, and then wrong size delivered

Instead of the approximate 7-10 days delivery window my order, despite chasing, arrived almost a month later. And then when it did, the glass was cut to the wrong size. I asked for the correct size to be sent and I was ignored.

20 February 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi,
We’re very sorry to hear about your experience. This is not the level of service we aim to provide, and we completely understand your frustration.
To then receive the glass cut to the wrong size is clearly unacceptable. I have made contact with you to discuss.
My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 1 out of 5 stars

Order did not arrive

Order did not arrive

Wanted to cancel the order once i know it wasnt going to arrive in time. I had to constantly chase the delivery. No calls or emails back as promissed.

Refused a refund

I will never use this company again and i wouldnt recomend this company.

24 February 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Stephen,
I want to contact you to resolve the issues you are experiencing. Unfortunately, the review has been posted without any contact information. Could you please contact me and provide the order number?

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 5 out of 5 stars

Perspex matt light green

Well packed fast delivery best price arrived in perfect condition matt light green perspex cut to my size very easy to place order many thanks 😊

14 February 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality and packaging.

I ordered 2 perspex sheets from this company and go it a day later than expected but when i opened the package one of the perspex shees had its film removed and was covered in tape, sticky pads and was covered in scuffs. I tried to go through their helpdesk to sort it out, when sent of the message I got a message saying I have been blocked from this site. I tried going through it on my computer but just said somthing went wrong, im inclined to think this is intentional.

20 February 2026
Unprompted review
www.plasticsheets.com logo

Reply from www.plasticsheets.com

Hi Necrob,
We’re very sorry to hear about your experience and completely understand your concern.
Receiving a sheet in that condition is certainly not acceptable, and we sincerely apologise for this. All of our perspex sheets should arrive with protective film intact and in perfect condition, so this is clearly not the standard we aim to deliver. I have made contact with you to discuss the order.

My contact details are,
Phone-07976854684 (please call or send me a WhatsApp message).
WhatsApp- https://wa.me/message/QMXKXJMRRTWXJ1
I am available Monday-Friday 09:00-17:00.
I look forward to hearing from you.
Thank you,
Chris

Rated 5 out of 5 stars

Simply a small sheet of polycarbonate...

Although my order for a small sheet of polycarbonate took longer to be fulfilled than anticipated, the ordering process, communications, delivery, packaging and product itself were all excellent.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Plasic Sheets

perspex sheets were much better value than glass, very easy to order, arrived well packed and there were no problems, would recommend this company Plastic Sheets

30 January 2026
Unprompted review

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