Plowz & Mowz Reviews 

588
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were let down by their experience overall. Customers frequently complain about severe payment delays, stating that contractors and service providers are left unpaid for months after completing work. People note that the company takes payments immediately but provides endless excuses instead of releasing earned funds. Some reviewers were not happy with the lack of communication and unhelpful customer support when trying to resolve scheduling problems. Consumers note that scheduled jobs are frequently missed, while support representatives provide automated bot replies or offer no real assistance. Reviewers strongly advise others to look elsewhere due to these frustrating experiences.

What people talk about most

Payment

Reviewers express strong dissatisfaction and frustration regarding payment issues. Consumers report waiting... See more

Service

Reviewers highlight negative aspects of service, consistently reporting extreme frustration with missed... See more

Customer service

Clients share negative opinions on customer service due to widespread communication issues and unresponsive... See more

Response time

Customers consistently express deep frustration regarding slow response times and a lack of meaningful... See more

Customer communications

People report ambiguous experiences with contact, frequently highlighting difficulties reaching anyone by... See more

Reviews shaping this summary

Rated 1 out of 5 stars

They don't pay their contractors. They claim its net 30. Then at 30 days it's "oh we meant 30 business days". Then after 2 months and them fake sending an ach its "we are reviewing your payments" fo... See more

Rated 1 out of 5 stars

Paid in full for a service that was postponed due to weather. I was fine with the delay, but Plowz & Mowz provided no reschedule date or status update. On Dec. 6 I contacted them and was told the... See more

Rated 1 out of 5 stars

During yesterday’s snowstorm, I scheduled plowing for this morning. They took my money right away) big cc charge, more than $1000, we have a long driveway), told me my job was assigned, and then … not... See more

Rated 1 out of 5 stars

Terrible place after seven years being a contractor they never paid out at the end of the year owed thousands. Dont use this dis honest company take advantage of hard-working men and women


Company details

  1. Lawn care service
  2. Landscaping Service
  3. Snow removal service

Information provided by various external sources

Snow Plowing and Lawn Mowing On Demand PLOWZ & MOWZ brings on demand snow plowing and lawn mowing to your mobile device. It's fast, easy, efficient, and free to sign up! PLOWZ & MOWZ is now available in over 30 cities across the US. Claim your h...


Contact info

1.2

Bad

TrustScore 1 out of 5

588 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(588)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great First Time Experience

My experience as a first time user was great. Even with the wonderful customer service assuring me that my job request was picked up, it was still nerve wracking waiting all day for a crew to show, but they did, and boy was it worth the wait. I was so lucky to get 3 exceptional gentlemen who did an amazing job under extreme conditions - i couldn't be happier and will use again. Thank you.

21 December 2020
Unprompted review
Rated 1 out of 5 stars

We used to use them for lawn mowing at…

We used to use them for lawn mowing at our home in Plano, TX. The service was aweful and never on-time. I had to call customer service once because they over-charged for the service and it took 2 months to get them to refund it back. Never again

13 December 2020
Unprompted review
Rated 5 out of 5 stars

Urgent job from 1,700 miles away

I'm currently in Portland, Oregon, but my home is in Roseville, MN. We had six inches of snow last night and I needed to get it cleared so that contractors could get to my house. I submitted the job to Plowz & Mowz and it was completed in 20 minutes. It was an urgent job, so it cost about $100. I could have gotten it for less if I'd given them more time. I got a photo of the completed job and I couldn't have done it better myself.

11 November 2020
Unprompted review
Rated 1 out of 5 stars

Fraud alert! Do not use this company!

Please avoid this company at all costs. Abysmal customer service, bait-and-switch tactics, high prices, and, worst of all, no service on the promised date and time, all with no accountability. Please report their fraudulent activity to your local BBB and stay away!

7 November 2020
Unprompted review
Rated 1 out of 5 stars

My husband tried to use their service…

My husband tried to use their service after an injury hoping that they would help us in a pinch . The guy who came had a push mower and a broom. I understand everyone needs to make money but at the price we paid I expected a professional crew . I cancelled my biweekly mowing and went with the other site fnh . So far so good with them but we will see.

24 October 2020
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever. Ordered mowing on Monday and they were supposed to be here Wednesday to mow. No one shows, they say they will be here Thursday, no one shows, they promise they will have their best provider be here first thing this morning, still NOTHING at 5:30pm on Friday. Customer service sucks and they dont care if your job gets done or not and they dont care how well they do the job.

9 October 2020
Unprompted review
Rated 2 out of 5 stars

This was the 4th time I've used this…

This was the 4th time I've used this app, and the 2nd time they couldn't find anyone to do the work. The two times they came last winter for snow removal was great. The two times this summer I have booked for lawn mowing they can't seem to find anyone who will do it. They are poor with communication. I have to contact them at the end of the week now (when they could have mowed any day this week) to see if they have someone coming to mow. Their response was that the provider hadn't gotten back to them yet. Ok, were they going to let me know? I guess not. I won't be using them again.

2 October 2020
Unprompted review
Rated 1 out of 5 stars

Terrible product please be warned!

Terrible product please be warned!! Company utilizes non professionals using at home equipment. Blades are not sharpened so cut is uneven, mowers aren't cleaned so large chunks of grass from prior jobs are left throughout your lawn. They show up on random days at random times (including 7am), cancel same day and completely no show. Company continues to charge your credit card on a weekly basis despite weeks where no one shows to cut the lawn. They then dispute this and claim lawn was actually cut. Bottom line is the company offers a trash product and is straight up willing to steal from you.

22 September 2020
Unprompted review
Rated 1 out of 5 stars

Nobody ever came to mow but I was (over)charged right away

Ordered service, was quoted a price, immediately charged, for an amount about 10% higher than what was in the confirmation email, nobody came. Called to complain, was given a new service date, nobody came AGAIN. Now I'm contesting the transaction through my bank, trying to get my money back...

I should have called a trustworthy local company right away, these guys sit in New York and talk a big game but aren't ready to deliver.

20 July 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Experience avoid

Terrible Experience avoid, I had them mowing my rental duplexes. Said that one was mowed when it was clearly not. I sent them a picture of the unmowed grass and they would not stand behind their work. Basically said sorry I am unable to help you.. what the heck is that. I don't mind paying to get a job done but when it's not and my tenants are unhappy then I really shouldn't owe. When I told them to cancel my remaining scheduled cuts they replied with a "Sure, I can do that for you! Have a wonderful day:)"

10 July 2020
Unprompted review
Rated 5 out of 5 stars

ORGANIZED

Very satisfied with their service. Plowz & Mowz did a great job! Will definitely tried their service again. You must try their service too. Very organized, great job!

7 July 2020
Unprompted review
Rated 1 out of 5 stars

Never showed up...

Quick to respond to questions and concerns however no one ever showed up to mow my lawn. They kept reassigning the mowing, but could never tell me when someone was coming to mow. They kept leading me on like they were solving the problem, but never actually solved the problem.

27 June 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE - Save yourselves time and heartache

Worst service I’ve used. Every week there is a new problem from broken gutters that have either been stepped on, mowed over, sections of lawn not cut, and a fertilizer job that applied streaks and designs over a small portion of my lawn that I was charged for.

Don’t wish this service in your worst enemy.

14 June 2020
Unprompted review
Rated 5 out of 5 stars

Dirty Hands No More

Lawn and landscape your backyard can be very tiring. So if you don't wanna get your hands dirty, just sit back and relax and let the experts do the work. Plowz & Mowz services are crafted according to your needs from trimming and pruning, fertilization, snow/leaf removal and clean up, and others. You name it and they'll take in-charge. Superb customer service at its best!

10 June 2020
Unprompted review
Rated 1 out of 5 stars

Paid nearly $400 for a large job that…

Paid nearly $400 for a large job that normally takes 4 people 5 or more hours to complete. When they arrived told me it would cost at least 200 more and needed to negotiate price. Fast forward they ended up working one guy with hedge clippers and one guy hauling for a job that was suppose to require power trimming and cutting bushes and weeds. After 45 min I was under the impression they were looking to see how it looked so far. To my surprise they were done. Customer service didn't bother to review pictures. Told me don't take me as crass but a job that takes you all day may only take landscaper an hour. Will not give partial refund. Rude. I'm out 400 bucks for something that looks like anything was hardly done. Then middle man tells me he can come back for 300 to do what I originally contracted them for. Just don't.

2 June 2020
Unprompted review
Rated 1 out of 5 stars

Let my lesson help you!

Hey everyone, if you want your yard mowed, DO NOT schedule with Plowz and Mowz in the Akron, OH area! No-showed once again. I understand things happen, but I scheduled service three, yes 3, days in advance. Well, here I sit chatting with the "help desk" and they cannot provide me with an ETA or an update. The only thing Brett could give me is a big old I DUNNO! It is 6:15 PM and no one has been anywhere near my grass. To make it even worse, they had the audacity to insult me with a 10% discount for a rescheduled appointment...ooooohhhh, that $7 is so worth it! If I wanted the grass cut on Tuesday, I would have scheduled it for Tuesday! NOPE! Never Ever again!

23 May 2020
Unprompted review

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