Plumbhub Reviews 

346
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Order placed on the 3rd August. Still waiting. They seem have to keep the money but not send the goods. Emails ignored and phone goes to answerphone. Just letting people know the extremely poor cus... See more

Rated 5 out of 5 stars

Amazing customer support.When parcelforce failed to deliver on time ,Pete at plumhub got straight on the case and didn't quit till he'd solved the problem keeping me informed throughout.....all compan... See more

Company replied

Rated 4 out of 5 stars

A fair price and a 5% introductory discount offer on top swayed me. However when fitted a leak appeared from a blank factory fitted plug where an O ring had not fitted. Sorted it myself but requested... See more

Rated 3 out of 5 stars

Waiting to see how things go. The tap arrived last Thursday and I fitted it on Friday however when it was put in place you could see the stem had been bent at some point, currently waiting to hear whe... See more

Company details

  1. #52 of 53 best companies in Plumbers' merchant
  2. #105 of 106 best companies in Bathroom Renovator
  3. #112 of 115 best companies in Bathroom Supply Shop
  4. #115 of 119 best companies in DIY Store
  5. #74 of 75 best companies in Heating equipment supplier
  6. #39 of 39 best companies in Radiator shop

Written by the company

Here at PlumbHub we have got the plumbing and heating products to cover all your needs. Our specialist team boasts over 30 years of experience and are dedicated to helping trade and retail customers find premium quality plumbing and heating supplies at competitive prices.


Contact info

3.2

Average

TrustScore 3 out of 5

346 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(346)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website was easy to navigate and order…

Website was easy to navigate and order goods, delivery was a little slower than would of liked but was in xmas period so probably effected this.
Update for delivery was a little confusing as items were split for delivery and didn’t say what was actually on delivery but I did receive a phone call to arrange delivery of larger item, I think this would of normally happened earlier if I hadn’t ordered at time of year but on Whole I would definitely use company again, overall very happy with purchase.

31 December 2024
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, very good correspondence, excellent after sales service.

10 December 2024
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Reply from Plumbhub

Thanks so much for your kind review and appreciated order.

Rated 5 out of 5 stars

Fantastic support…

Can’t speak highly of the support offered from PlumHub.. David was great and explained everything to my wife and I.. no question from us was a silly one… helped us to pick the right style and output for a radiator… would recommend to family and friends

27 November 2024
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Reply from Plumbhub

Many thanks for your positive review and your appreciated order.

Rated 5 out of 5 stars

Good price and efficient delivery

Good price and efficient delivery. Too early to comment on the performance of the product .

31 October 2024
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Reply from Plumbhub

Thanks for your appreciated review Mr Mullen and thanks for your appreciated order.

Rated 3 out of 5 stars

Sourced 5 x radiators including 300 x…

Sourced 5 x radiators including 300 x 3000mm shown as in stock on line, called to confirm delivery arrangements, later to find 300 x3000 wasn’t in stock but would now have to wait 8-10 weeks for it.

Customer service was very good and apologetic for delay, but gave 3 stars instead of 5 for the delay, as it has pushed my project back two months.

30 October 2024

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