Plumbing in and outReviews 

21
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

John was amazing, changed my washing machine so quickly and left no mess! Thank you so much and would recommend it for any plumbing job, very friendly and very professional!

Rated 3 out of 5 stars

The plumber John was referred to me by a friend. Upon arrival after we spoke on the phone, he quickly diagnosed the leak problem with the bathtub. He sorted out the issue with ease and he was very p... See more

Rated 1 out of 5 stars

I could not believe it when the guy arrived stinking of cannabis! Do you not drug test your employees, especially as they drive your vans?? Won’t use this company again, the guy with dreadlocks was a... See more

Company replied

Rated 5 out of 5 stars

I had a blockage in my sink and a bad smell coming from my bathroom. I called Plumbing in and out to mitigate the issue and they came out swiftly and repaired the problem instantly. The owner, John, w... See more

Company details

  1. Plumber

Written by the company

Plumbing and heating services


Contact info

3.8

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(21)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The polite and friendly plumber

The plumber John was referred to me by a friend. Upon arrival after we spoke on the phone, he quickly diagnosed the leak problem with the bathtub. He sorted out the issue with ease and he was very polite.
He even changed some other pipes under the basin without me asking.
I wish all tradesmen were like John.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

John was amazing

John was amazing, changed my washing machine so quickly and left no mess!

Thank you so much and would recommend it for any plumbing job, very friendly and very professional!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Plumbing…

I had a great experience with Plumbing In and Out from start to finish. The team was responsive, professional, and clearly knew what they were doing. They arrived on time, explained everything clearly, and completed the work efficiently without cutting corners.

What stood out most was their attention to detail and willingness to go the extra mile to make sure everything was done properly. It’s not always easy to find reliable tradespeople, but these guys were trustworthy and easy to deal with throughout.

I’d definitely recommend Plumbing In and Out to anyone looking for high-quality work and excellent customer service. Will be using them again in the future.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

This plumber is dis-honest…

This plumber is clearly dis-honest with his customers. He told me before the job that he would charge me £75. Then after the job, he turned around & demanded £88 from me. Therefore, he does not keep his word. He then refused to issue me with a receipt for the work. He also uses high pressure sales techniques and intimidating behaviour with his customers to get them to agree to do a job with him. Finally, he did a job which was poor & shoddy & third rate which left me feeling un-happy with his poor quality standard of work.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

He is a hero

We had a blocked sink which we couldn’t sort with chemicals from the store, we contacted John who was able to fix the issue within an hour. He had all tools needed for the job. We can now use our kitchen again thanks to John. Very grateful!!!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have used In and Out on several occasions now and been very impressed. I won’t use anyone else now, and would happily recommend.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Nice work done with pipe moling

**Highly recommend** I contacted John. He was very friendly and professional. He understood the pipework I needed and was able to do the work for a good price. Would definitely go back to him if I need more pipe work to be done in the future.

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Dishonest and unreliable

Our gas supply was cut. We called them for an emergency service and they said they would come in 30-60 min. They didn't. Called again, they said the would call back to give us an ETA. Never called back. Re-called, said a stupid excuse about a meeting or something (while we've been at 10° all morning), but assured us they would have called back immediately. Never called back. It's now past 13. 4 hours, nothing done.

25 November 2023
Unprompted review
Plumbing in and out logo

Reply from Plumbing in and out

I am really sorry for you experience, however there is a fraudulent organisation that has duplicated my website and using it for bad business.

I would never leave a customer just waiting without keeping them informed. Even if I couldn't make it for some reason, I will always inform my customers.

Apologies for your experience.

Rated 5 out of 5 stars

Great Plumbing services.

Really helpful in finding a solution to the problem and after deciding to go ahead, the installation went smoothly. Honest, reliable, friendly and punctual.
Really happy with the service and will certainly be my point of call going forward.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Sink blockage

I had a blockage in my sink and a bad smell coming from my bathroom. I called Plumbing in and out to mitigate the issue and they came out swiftly and repaired the problem instantly. The owner, John, was also very kind and welcoming. Highly recommended to all for future plumbing work!

19 June 2023
Unprompted review
Rated 1 out of 5 stars

I could not believe it when the guy…

I could not believe it when the guy arrived stinking of cannabis! Do you not drug test your employees, especially as they drive your vans?? Won’t use this company again, the guy with dreadlocks was absolutely awful and was clearly high.
(Not putting my name as this guy knows where I live now)

16 May 2023
Unprompted review
Plumbing in and out logo

Reply from Plumbing in and out

Hi,
Please give more details of date work was carried out and what job was done.

We need more information about this review/job in order to deal with this appropriately.

Please email:
Info@plumbinginandout.co.uk

We would really appreciate a response.

John
(Plumbing in and out)

Rated 5 out of 5 stars

Amazing

Amazing, prompt service. Very transparent and reasonable pricing. Fixed all of my issues. Would recommend to anyone in need of emergency services.

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Great plumber

I used John to insert a sink in my office, he done a fantastic job. He was informative, friendly but most importantly done exactly as I needed in an efficient manner.

Would definitely recommend

Great plumber!

14 July 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

John is an amazing person who is super responsive and works quickly, efficiently and diligently. We would highly recommend him for any plumbing related jobs.

31 March 2021
Unprompted review

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