Plump It! Reviews 

714
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

The products are amazing, I cannot leave the house without my PlumpIt, I just do not feel complete... But, as with any product you buy, sometimes you experience an issue! So, more importantly, the cus... See more

Rated 5 out of 5 stars

I messaged over the weekend explaining my issue I did receive automated reply Monday had email asking for further info Olivia was amazing sorted my issue, organised replacement, straight away... See more

Rated 1 out of 5 stars

Very disappointed. I always read reviews and lots said it was brilliant but despite following every ‘how to’ advice and even with double the recommended amount my lips stung like mad and went red but... See more

Company replied

Rated 1 out of 5 stars

Not impressed at all, very disappointed. Used as directed but saw no improvement at all just nice sort lips but I could buy a decent lip balm for that at a fraction of the price 🤷. Maybe a money back... See more

Company replied

Company details

  1. Cosmetics shop
  2. also in
  3. Beauty product supplier
  4. Beauty Products Wholesaler
  5. Cosmetics Industry
  6. Cosmetics wholesaler

Written by the company

LEADING THE CHARGE FOR NATURAL BEAUTY We believe that real beauty can be achieved without the need for needles, knives, and other invasive procedures. We also know that many of us want to enhance our natural features. That’s why Plump It! have created a range of transformative formulations that harness and accentuate your natural beauty in a safe and effective way.


Contact info

3.4

Average

TrustScore 3.5 out of 5

714 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(714)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Works wonders!!

Works wonders!!! Never had a lip plumper so affective before, my lips last for hours unlike most. I will say it is a very intense tingle, however it is definitely worth the results. 💗💗

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Plump it x

My mum ordered me this of off TikTok shop as a present for me and she mentioned that it came more or less straight away. I love the effect it gives my lips and how it’s not too painful but it also gives super effective results. I’ve recommended this to all of my friends.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

10/10 - a must have!!

10/10. Honestly I’m due a lip filler top up so figured I’d give it a go, and wow. Safe to say I may be converted! Nowhere near as painful as actual filler. It hurts for maybe 2 mins if that! And the results are well worth it. I posted on TikTok - char888s if you want to check it out 🫶🏻

25 February 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Plumpit!

I highly recommend Plumpit!!
Amazing products 10/10. I’ve often struggled to achieve the perfect pout and PlumpIt definitely adds more drama to your look!
100% works!!

25 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful product didn’t work…

Absolutely awful product didn’t work made my lips red and sore would not recommend at all !!

17 February 2025
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Emma!

Thanks for taking the time to leave a review! We really appreciate your feedback!

Unfortunately, we cannot see your order, so we are not able to know which product your review relates to.

If you would like to reach out to our support team, we would be more than happy to help you!

Many thanks!

Rated 5 out of 5 stars

Their customer service was responsive…

Their customer service was responsive and helpful, ensuring my issue was resolved quickly. Olivia was especially kind and professional in assisting me. Overall, a smooth and positive experience—I appreciate their dedication to customer satisfaction!

10 February 2025
Unprompted review
Rated 1 out of 5 stars

No needles dermal filler.

No needles dermal filler.
This is a terrible product. I wish I could post before and after.
The product tightens your skin, resulting in no elasticity and increased laughter lines when I smile. I cant tell you how bad they are. I washed it off immediately.
If you want to try make sure you register/complete the online form within 7 days to qualify for the guarantee - I didnt so wasted my money. (and caused me some distress in seeing the dramatic increase in the lines)

9 February 2025
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Joanne!

Thanks for taking the time to leave us a review - we really appreciate your feedback!

We are sorry you didn't have the experience you wanted from our product!

As with any and all cosmetic products, results will vary from person to person depending on how the ingredients in the product react with your skin. We're always happy to offer advice on how to get the best out of your products!

Your invitation to register for the 30 day money back guarantee is in your confirmation email, and all of the information can also be found on our website, so we are sorry if you missed that or chose not to register!

We hope you understand, and we are sorry for the inconvenience!

Rated 4 out of 5 stars

Lip plump is fab

Lip plump is fab! Sometimes when I apply it, it is more intense than other times and I haven’t figured out the reason for that but I’m kind of a little bit obsessed with the plumping sensation anyway.
It DOES plump, it does last for a while even though I would like it to last a little longer and the lip balm is also good….but I wouldn’t necessarily buy this alone.
But the best plumper I have tried

23 October 2024
Unprompted review
Rated 5 out of 5 stars

5 stars from us

Purchased as a gift for my daughter,
she is over the moon and says it works amazingly! Website easy to navigate, quick delivery and packaged well. Will definitely order again.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolute lies

Absolute lies . To take that much money off people and false advertise is disgusting. Must be paid to write good reviews . Asked for a refund and keep sending me emails of more steps I need to take for it to work . Tried all ( which I shouldnt have to) and IT DOESNT WORK. This is why its been more than 14 days as I was hopeful with advice and research it would work . No care for customers and are a huge con

4 February 2025
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Kayleigh!

Thanks for taking the time to leave a review! We really appreciate your feedback.

As with all cosmetics, results do vary from person to person and we are truly sorry our product didn't meet your expectations.

Unfortunately, as I can see the team have advised, the order was placed on 17th December 2024, which does mean that this has exceeded the 14 days refund policy outlined on our website.

We are sorry that there wasn't a chance for you to review our policy before the purchase was made.

We hope you can understand our position!

Rated 5 out of 5 stars

I had been thinking of ordering from…

I had been thinking of ordering from this brand for a while and finally took the plunge and then was slightly disappointed when my product was a bit faulty and meant it went on my tongue as was spilling out of the sides. However I feel compelled to write a wonderful review as Olivia with the costumer service team was just so helpful and lovely about it all and refunded me straight away and I got to keep the product and am going to keep reading all the tips and tricks they have sent to get the best results! This time of year is possibly the busiest for this company and yet their wonderful customer service was unaltered and I can’t wait to try some new products 🎄

11 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

Avoid this item and company at all costs. The item does not work as stated, the only effect caused being excruciating pain that feels like lips are being ripped apart, resulting in redness. I contacted the company immediately who refused to resolve the matter or arrange a return or refund. They simply state that everyone is different and therefore gets different results, and returns are only accepted if unused. I have had to raise a dispute with my bank to recover costs.

6 December 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hi Jo

Thanks so much for taking the time to leave us a review! We appreciate your feedback.

We are sorry you didn't get the experience you wanted from our product. We try our best to warn customers of the tingle, by including the warning label in the box!

As with any cosmetic product, results will vary from person to person depending on how to product reacts with your skin and genetics.

If you would like any further help, we are more than happy to send over our tips and tricks to get the best out of the product! Just pop us an email and the team will be there to assist!

Rated 5 out of 5 stars

I honestly love this company so much

I honestly love this company so much. Amazing product that actually works and delivery is so so quick. I had to cancel my subscription and Olivia from the customer service team was so so understanding and helpful it’s so refreshing to have a company that isn’t consumed by capitalist greed and will actually help customers.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

First Class customer service from Olivia

I had a slight issue with an online order and contacted customer services. The agent who dealt with my case was named Olivia.

From the outset she was extremely professional and respectful. Olivia quickly identified the issue and rectified it immediately.

My whole experience was first class and really inspired me to purchase future items from this company.

Many thanks again Olivia and Merry Christmas to you and the team at "Plump it"

29 November 2024
Unprompted review

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