Plump It! Reviews 

714
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

The products are amazing, I cannot leave the house without my PlumpIt, I just do not feel complete... But, as with any product you buy, sometimes you experience an issue! So, more importantly, the cus... See more

Rated 5 out of 5 stars

I messaged over the weekend explaining my issue I did receive automated reply Monday had email asking for further info Olivia was amazing sorted my issue, organised replacement, straight away... See more

Rated 1 out of 5 stars

Very disappointed. I always read reviews and lots said it was brilliant but despite following every ‘how to’ advice and even with double the recommended amount my lips stung like mad and went red but... See more

Company replied

Rated 1 out of 5 stars

Not impressed at all, very disappointed. Used as directed but saw no improvement at all just nice sort lips but I could buy a decent lip balm for that at a fraction of the price 🤷. Maybe a money back... See more

Company replied

Company details

  1. Cosmetics shop
  2. also in
  3. Beauty product supplier
  4. Beauty Products Wholesaler
  5. Cosmetics Industry
  6. Cosmetics wholesaler

Written by the company

LEADING THE CHARGE FOR NATURAL BEAUTY We believe that real beauty can be achieved without the need for needles, knives, and other invasive procedures. We also know that many of us want to enhance our natural features. That’s why Plump It! have created a range of transformative formulations that harness and accentuate your natural beauty in a safe and effective way.


Contact info

3.4

Average

TrustScore 3.5 out of 5

714 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(714)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Amazing products
Lovely workers spoke to a lovely woman called Olivia through customer support and never had it be so easy to get the support needed. So polite and helpful.
Brilliant products and staff 10/10 recommend ☺️💜

21 November 2024
Unprompted review
Rated 1 out of 5 stars

Unhappy customer

I researched the product before I bought it and did all the tips and tricks but nothing worked. It did burn a little at first but that was it. I immediately called to req a refund and they said no because I tried it. How do you know if something works or not. I would have accepted even a partial refund or another plumper in case the one I got was defective. They emailed me the exact same response they emailed everyone that has a problem. No I would not recommend buying from them.

25 October 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Amy!

Thanks so much for taking the time to leave us a review! We appreciate your feedback.

We are sorry you didn't get the experience you wanted from our product.

As with any cosmetic product, results will vary from person to person depending on how to product reacts with your skin and genetics.

If you would like any further help, we are more than happy to send over our tips and tricks to get the best out of the product! Just pop us an email and the team will be there to assist!

Rated 1 out of 5 stars

No no no

So... I tried this after seing it advertised on Instagram... I put it on and waited... my lips where on fire... they went bright red and no lie I thought I needed to go to a&e... im no newbie anything lip related and get my lip fillers so I know what pain is...but oh my lord.. this was insane... spent the next 20 mins with my lips under the tap then had a cold compression...it was absolutely horrendous... dont know if I had a reaction to the ingredients but this is not worth the pain.. once the pain subsided my lips where normal.. my advice... dont do it

26 September 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Bernadette!

Thanks so much for taking the time to leave us a review! We appreciate your feedback.

We are sorry you didn't get the experience you wanted from our product. We try our best to warn customers of the tingle, by including the warning label in the box!

As with any cosmetic product, results will vary from person to person depending on how to product reacts with your skin and genetics.

If you would like any further help, we are more than happy to send over our tips and tricks to get the best out of the product! Just pop us an email and the team will be there to assist!

Rated 5 out of 5 stars

I have been purchasing the plumpit lip…

I have been purchasing the plumpit lip gloss for nearly a year now. I won't be without it. Lip injections made my whole mouth bruise for a week and then the effect was barely noticeable once the swelling went down. The gloss really does tingle and sometimes sting but my lips are instantly plumped every time I use it. I'm obsessed with it! I have also allowed friends and family to have a go a few times and they always comment on the sting but are shocked at the results. It works for me 100%. Wouldn't buy any other lip plumper!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

A query

The quick, polite reassuring reply to my query - no question is a silly question im a first time user

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Not good

Takes a lot of clicks to get product out and did nothing for my lips. It tingles and that’s all. Lasted no more than 5mins. Absolutely disappointed. Defo would not recommend and will not be visiting again. Spent a lot of money by purchasing the kit. Devastated

28 October 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Razia!

Thanks for taking the time to leave us a review.
We are sorry you didn't get the experience you wanted from our product.

As with all cosmetics, results will vary from person to person depending on how to product reacts with your skin. If you would like any further help, we are more than happy to send over our tips and tricks to get the best out of the product! Just pop us an email and the team will be there to assist!

Kindest
Team Plump It!

Rated 5 out of 5 stars

I had a problem with a product

I had a problem with a product - it wasn’t coming out of the tube as expected. I messaged and got an explanation of how to use the product. The response was very quick and very polite/kind. The product was not faulty in the end I just wasn’t using it correctly.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Recommend both product and service

Customer service is second to none, Olivia was so helpful and sorted out my issue quick and efficiently. The plump it lip product is good for those who want fuller lips without lip filler. I received a faulty product (must of just been a malfunction in the manufacturing) but the way Olivia dealt with it was very impressive. Highly recommend for both product and service.

14 October 2024
Unprompted review
Rated 1 out of 5 stars

Yes and I followed all your tips to no…

Yes and I followed all your tips to no avail.. I've read so many bad reviews on this company,something not right.alls I've bought is a lip oil in a pen.would never go near your website again as completely misleading information to.promote and sell your products. Thank goodness I never bought owt else.

9 October 2024
Unprompted review
Rated 1 out of 5 stars

Was excited too recieve but doesn't work at all

Was excited too recieve this.. however I’m left very disappointing as it did nothing at all but make my lips burn and tingle
Size and shape no different at all.. complete waste of money and wish I’d bought a nice lipstick instead.. lesson learnt not too trust something that sounds too good too be true.. reviews must be fake when saying it works as it doesn’t at all

6 October 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Mrs Young!

Thanks for taking the time to leave us a review.
We are sorry you didn't get the experience you wanted from our product.

As with all cosmetics, results will vary from person to person depending on how to product reacts with your skin. If you would like any further help, we are more than happy to send over our tips and tricks to get the best out of the product! Just pop us an email and the team will be there to assist!

Kindest
Team Plump It!

Rated 5 out of 5 stars

Products are absolutely amazing!!

Products are absolutely amazing!!! I love a product that you can see results straight away. Customer service is outstanding!

9 September 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Ronel!

Thanks so much for taking the time to leave a review! As a small team, we really appreciate your kind words.

-Olivia

Rated 5 out of 5 stars

Plump-it puts customers first!

I absolutely love the products from Plump-it! I don’t go out without having products from them in my purse!

And to top that is the customer service, they answer requests fast and don’t stop until they find the correct solution for customers! For me that is one of their top quality!

I really recommend shopping from Plump-it - quality products and quality service!

27 September 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Laufey!

Thanks so much for taking the time to leave a review! As a small team, we really appreciate your kind words.

-Olivia

Rated 5 out of 5 stars

I really love the plump it no needles…

I really love the plump it no needles lip filler. It does exactly what it says. The lushest plumpest lips for hours after application. Best lip plumper I’ve ever used

24 September 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Jay!

Thanks so much for taking the time to leave a review! As a small team, we really appreciate your kind words.

-Olivia

Rated 1 out of 5 stars

Was so excited

Was so excited.
A good burn and several coats later did zero, nada, absolutely zilch.
Should have a money back guarantee at the price!
Extremely disappointed

23 September 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Yvonne!

Thank you for taking the time to leave a review! We are sorry you didn't have the experience you wanted with our product!

As with all cosmetics, results can vary from person to person as the products react with your individual body make-up to produce results!

You can find the details of our Money Back Guarantee on our website.

I can see that the team have responded to your message in our support inbox, and we are more than happy to continue to assist you there :)

Rated 1 out of 5 stars

Site wasted my time.

UPDATE Looking at the reviews on here now , rather than the very biased only 5 star reviews on their site. I'd say ive had a close call. In not losing all my money on it

Site wasted my time.
Saw a fb advert with coupon code for 20% off so looking at hood reviews I subscribed & in end put 5 items in basket. Which it automatically applied the discount for total order. Until after having to click continue check out several times & add your details etc address it then on changed on the postage paid which tbh I had hoped would be free after willing to spend so much. But was willing to still try with the 2.99 postage until I seem the amount had now changed amd was up by a extra £15!!!. The discount was now only working against 1 item. I went back and restart & the same thing happened it did the full discount against the grand total of all items until again we get to post method and then it knocks the discount away. Because of this, you have now lost a customer who was going to buy 5 items from you & you are recieving a 1 star review for wasting my time through all that process. What a absolute swizz. First page gives correct total and says all taxes etc included then when you're just about to pay several checkouts further they've tried swindle the price up. Oooof just NO

20 September 2024
Unprompted review
Plump It! logo

Reply from Plump It!

Hey Fifi!

Thanks for taking the time to leave a review! We are really sorry you had some difficulty with the order process on our website!

If you are trying to purchase a subscription with us, further discounts and promotions aren't applicable at checkout as all of our subscriptions already come with 25% off automatically! Discount codes will be applied to any one-time purchase products within your order :)

I hope this helps! But for further assistance if required, you can email us at support@plump-it.com and we will be more than happy to help!

- Olivia

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