Plvylists Reviews 231

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

This platform is a scam do not fall for it. Report them however you can. I paid for 2 services (Spotify and audiomack) they never delivered my song to any playlist. I emailed send texts on IG all vani... See more

Rated 1 out of 5 stars

Hi ! I ordered 1 single promotion and for some reason my PayPal was rejected. Lucy from Plvylist wrote me back (I’m sure it was automatic) offering me 20% discount for my order. After posting my... See more

Company replied

Rated 1 out of 5 stars

Literally the worst customer service and program I have ever used... spent $100 on a campaign that still hasn’t happened, it’s been over 2 weeks. I have emailed EVERY email on the website and still ha... See more

Rated 1 out of 5 stars

Shopped with these guys for a while, had no problems. My past 4 orders have either been completely ignored or added to their “playlists” and received 0 streams. Tried reaching out through email and In... See more

Company details

  1. Music Management and Promotion
  2. Publisher

Information provided by various external sources

Plvylists helps artists and labels grow their song popularity by getting the songs placed on large/active playlists on multiple platforms. These playlists are user-generated playlists owned by independent curators. We do not work directly with the Spotify editorial team. Submissions are automatically sent to targeted group of playlist curators, matching the genre of the submission. Each curator has a collection of playlists with an active following.


Contact info

2.2

Poor

TrustScore 2 out of 5

231 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Incompetent Company, Scam.

Don’t do it, they’ll take your money and you won’t hear from them again. And when you do, they’re gonna ask you so many details about your order as if they don’t have anything on record lol. Useless. Still waiting for my refund and I’m not getting replies now.

21 September 2021
Unprompted review
Rated 1 out of 5 stars

PLVYLIST IS A SCAM

PLVYLIST IS A SCAM

I reached out to Junior, the Plvylist CEO via email and asked him about pricing to get a new song release playlisted. He was very responsive and quickly quoted me a price and sent me an invoice, stating that once payment is sent my song would be added to the #1 slot on 5 playlists. I sent the money, and he stopped responding immediately. A week went by, nothing, I reached out and inquired showing the paypal receipt and the invoice that was paid. Again, no response, another week went by so I attempted to contact the customer service. They responded a few days later asking for the payment receipt. I provided the receipt, and again they stopped responding. It has since been almost 2 months and my song never recieved the playlisting that was promised, and they have ignored numerous requests to provide me with a refund. Unfortunately, after doing research I realized that this is a common practice for this company. They seem to prey on the hopes of aspiring artists by making promises, and then ghosting them once they receive payment. I would strongly recommend that you do not use this service. I am out hundreds of dollars, and it doesn't look like they have any intention of doing the right thing.

30 August 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hello,

Please respond to the Find Reviewer request so we can verify this and provide you with a full refund.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

Terrible Experience

I was referred to them and after one campaign with them I wouldn’t recommend them to anyone. I tried to resolve the issue with them and talk things out but barely any communication from them.

My results..

Only 5 of 8 playlists are currently even showing up on my Spotify artist account that they said I’m on. They tell you to add them to your Spotify account as a view only team member to monitor these campaigns but they never accepted the invite. It’s already been over two weeks since my campaign ended might I add.

From those 5 playlists out of the 8…

24 Listeners and 86 streams total….. yikes.
With a total reach of over 50,000 people. They claimed they went through a big update of some kind but I’m not buying it. Don’t even get me started on the “boosters” they offer. Yea this company is a HUGE NO DON’T DO IT!

Update Aug. 30th

As you can see I’ve been replied to by the company themselves with a potential resolution which was 4 days ago now. I have sent multiple emails since their response to every email I’ve been given in order to continue on with resolving my issues. Still no response from anybody, so unfortunately my experience with this company and their services hasn’t gotten better at all.

16 August 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Dalton,

Results really vary on the quality of the playlist and the quality of the song. Because our service is a one-stop shop, we don't really have custom campaign tailoring however we are working on that.

I understand your frustration and we really want to help you resolve this issue. Sometimes, curators will make their playlists private and it hurts our clients. We've began taking serious measures against unethical practices by the owners of the playlists and kicking curators off our platform who receive a large number of complaints.

Unfortunately, in the past few months, due to our team being unable to access the Trustpilot account, we could not respond to your problem inquiry in a timely manner. We sincerely apologize for that and would love to help you the resolve the issue if it has not already been dealt with by our team via email.

I apologize that you may have found our service to be not worth the money. We'd like to make it up for you by giving you a permanent 30% discount code to our playlist service and free BETA access to our application alongside a 1 year free membership. We are constantly trying to improve the quality of the service.

Best,
Constantine from Plvylists

Rated 1 out of 5 stars

Scam/Not a real company

Paid for the 1-2 playlist placement package and haven’t received placement or communication from anyone in 5 days. This site is unethical. It’s a scam. I have reported their website to the FTC and I am looking for a way to report their business to Spotify to get it taken down permanently. Don’t use them!!!

16 July 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hello showalter,

We are very much an operating company and we offer plenty of services outside of our website. I'm not sure I understand "The site is unethical". If you would like to inquire further about this complaint please email us at admin@plvylists.com.

Unfortunately, in the past few months, due to our team being unable to access the Trustpilot account, we could not respond to your problem inquiry in a timely manner. We sincerely apologize for that and would love to help you the resolve the issue if it has not already been dealt with by our team via email.

Best,
Constantine from Plvylists

Rated 1 out of 5 stars

STOL MY MONEY

I've just recently released a song and used plvylist to get on playlists, so i paid them 79.99USD for the "[FIRE SALE] 50K TOTAL REACH" i paid for this on the 2nd it is now the 5th and the result from this was... abolutely nothing. Legitimately nothing, plvylist havent told me anything about my order havent done anything with my song. Just took my money and no one is replying to me from Plvylist. I would like my money back if nothings being done about my song.

5 July 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Isaac,

Campaigns begin within 24-72 hours. You will get an email every single time your song is playlisted. Please check your Junk/Spam/All Mail folder to make sure you are receiving the emails.

If you are not seeing any confirmation, you can always email us at admin@plvylists.com. We will get this resolved in no time if you are still having issues.

Best,
Constantine from Plvylists

Rated 1 out of 5 stars

Not what I expected

The delivery of service was very fast, but that's it.

I just wanted to try it so I bought the lowest package (10k reach, 1-2 playlists), got placed in so-so genre related playlist with 15k likes (My metal band, in a rock-hardrock playlist) and got only 205 streams from 83 listeners... for $34 (Luckily I've found a 30% discount code, so originally it's $50 !!!!!!!!!!!!) and my "campaign" ended after one month.

So plvylists if BIG no for me, because for this money you can get into like 10 playlists if you invest two hours of your time to find curators by yourself (some of them are often willing to place you there for a shout-out).

This service should cost like 50% less even without a discount. Total rip-off.

28 June 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Ales! 👋

I apologize that you may have found our service to be a rip-off. We'd like to make it up for you by giving you a permanent 30% discount code to our playlist service and free BETA access to our application alongside a 1 year free membership. We are constantly trying to improve the quality of the service.

Unfortunately, in the past few months, due to our team being unable to access the Trustpilot account, we could not respond to your problem inquiry in a timely manner. We sincerely apologize for that and would love to help you the resolve the issue if it has not already been dealt with by our team via email.

Please email us at admin@plvylists.com to resolve your issue if it still needs to be resolved.

Best,
Constantine from Plvylists

Rated 1 out of 5 stars

Absolute Scam Do Not Use

Absolute Scam. I paid 250 dollars for a 200k reach. I got 2500 streams and now can’t get any responses from anybody on their team. Not to mention those 2500 streams all can from finland? Oh and those 2500 streams came from only 145 listeners. Like come on this is a bulls*** service and I’m done waiting around while they are probably doing this to more artists.

29 May 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Bigdaw 👋

I'm extremely disappointed to hear that our team has treated you this way. Please let us do the right thing by partially refunding you and offering to restart the campaign for free.

We just need some more details to understand how this happened and be able to locate the agent who has caused this issue so we can train them further.

I'll make sure this is resolved for you.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

I paid for playlist placements, it didn't work with…

I applied and paid for playlist placements with this service on Thursday when my new single came out and it still has not been added any playlists and no one has gotten back to my complaints via email I just want a refund at this point but you're not replying to any of my messages do not use because they don't seem trustworthy.

They contacted me saying my campaign had begun but I have checked my song statistics after that email and there has been no addition to playlists, they refused to refund my money or fulfil the services do not use this service they are untrustworthy as it clearly shows

25 April 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Emmanuel 👋

Thank you so much for reaching out to us on TrustPilot, as we cannot see any new emails from you. I understand you're requesting a refund, we will process that as soon as you can reply to our Find Reviewer request.

If your song has been added to playlists, it may take 24 hours to start seeing results in your analytics tab. On rare occasions, playlists may be inactive. In that case, we have a report button next to the playlists row in your dashboard. You can simply click report and it will notify us that the playlist is not right, we will have it replaced and remove it from our playlist network.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

Great Plvylists

I write this exam because I received an email from Trustpilot telling me that Plvylists had reported my exam to have my opinion withdrawn because they say they never had any experience with me. I have proven to Trustpilot that my exam is proven. So I spent $180 on a promotion that was not made and I am not entitled to complain and give my opinion. Great Plvylists. I asked for a refund several times, they didn’t answer me, I asked for my promotion, they didn’t answer me. Unfortunately, it is pure and hard scam. Beyond losing money, I had a promotion plan that could not be done because of Plvylists. #1519

Édit: Hello, I received the few emails you sent me and I answered everyone, please look at your emails. I requested a refund of my order #1519 for all the reasons I noted in my review.

23 April 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Barry Antonio 👋

Our team has attempted multiple times to assist you but we have not received any
correspondence to some of our requests. Please reply to the Find Reviewer request so we can process the refund for you.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

Put an order in about a week ago and…

Put an order in about a week ago and tried to contact the company every way possible! No response. No communication. And haven’t been added on a single playlist.

I’m beginning to think they took my money and ran. It’s a shame .. I saw great reviews and ignored the small bad ones hoping for once there was a company that cared and was authentic.

My experience may change if they get back to me within a few days . But I highly doubt that with how it’s been so far.

16 April 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Azuko,

Extremely sorry for the late reply. Just got access to our Trustpilot again.

Usually with submissions that don't get accepted right away, we'll email you and let you know that the submission was declined. If your submission was approved, we give curators 48 hours to place the song in their playlist, and then for every day that there is a delay they receive a penalty. We can refund you partially if you are looking for that, but I believe we can have this resolved if you simply reply to the Find Reviewer.

Look forward to hearing from you.

Best,
Constantine from Plvylists

Rated 1 out of 5 stars

Campaign results

After 1 month of campaign, here are the results:

Fee paid: $79.99
Streams: 0
E-mails sent: 5
E-mail responds: 0
Refund requests: 2
Refund: 0

Great work Plvlist team🙌🏼

6 April 2021
Plvylists logo

Reply from Plvylists

Hey Batuhan,

We have made multiple attempts to contact you with no response. Please leave an email to admin@plvylists.com or respond to the Find Reviewer and we will take care of you.

In situations like this, we offer a full refund and run the campaign for free by giving you free platform credits.

Look forward to hearing from you,
Admin

Rated 1 out of 5 stars

Waste of money!

Waste of money!
No reply. No results. It's like they just took my money and disappeared! They were way better a year back when they actually replied to people but now there's literally nothing no response from anyone!

25 March 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey MoonTock,

Please respond to the Find Reviewer request so we can assist you! We'll get this taken care of.
Sometimes, if your submission has not been approved by our curator team, your email will not be in our system and your communication will not be received by our team.

If that is the case, please email orders@plvylists.com with your case and one of our team members will get back to you.

Best,
G from Plvylists

Rated 5 out of 5 stars

Seeing Results!

**Update**

They reached out to me and completely rectified the issue! They were very kind and promptly assisted me. I am now thrilled to see my song being added to multiple playlists..I would highly recommend!

No communication..felt like I paid for absolutely nothing..reached out several times on their website chat, email, and instagram dm and still no response! Order #1428

25 March 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Trav,

Please respond to the Find Reviewer request so we can assist you! We'll get this taken care of.
Sometimes, if your submission has not been approved by our curator team, your email will not be in our system and your communication will not be received by our team.

If that is the case, please email orders@plvylists.com with your case and one of our team members will get back to you.

Best,
G from Plvylists

Rated 1 out of 5 stars

FRAUD

I usually don't write bad review but this is FRAUD.
Bought the 80$ promo after read a few good review.
After almost 2 months NO ONE get in touch with me.
I send a lot of emails to multiple andress just polite asking the status order, no answer.
Beware, don’t get fooled

Edit: Thanks for the answer. I'm aware that I can be not approved, but I had no answer after multiple e-mail. I will of course change the review if you work this out.

22 March 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hello Alex 👋

It seems like you might not have been approved by our network, which is common with our platform as we do not working with every paid submission.

That being said, I have not looked at your submission yet so I cannot tell. Please respond to the Find Reviewer request so we can look into this and help you.

I could understand you came to the conclusion about Plvylists, however I want to clear up that it is completely inaccurate. We will work this out for you and make sure you get the proper campaign and promotional tools to get your record heard.

Best,
Lana from Plvylists ❤️

Rated 1 out of 5 stars

SCAMMERS!!!!

SCAMMERS!!!!! Avoid this service. I ordered from them a few weeks ago , and nothing , paid 80US and no reply for my emails and no delivery. AVOID THEM!!! REFUND MY MONEY. Oder # 1309

2 March 2021
Rated 1 out of 5 stars

THESE PEOPLE ROBBED US!

This company is completely fraudulent and has been stealing money from our bank account!
They have not delivered on their product and have been taking money payments from us.

They deleted our account which has made it impossible to cancel our subscription.

DO NOT USE THEM

22 February 2021
Plvylists logo

Reply from Plvylists

Hey Marsten 👋

Nobody robbed you. We are here to help with the issue and if there was an issue with billing, it will always get resolved. Please email us at admin@plvylists.com or leave your email in the Find Reviewer section so we can help you.

If your issue has already been resolved, please ignore this.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

AVOID AT ALL COSTS!

Literally the worst customer service and program I have ever used... spent $100 on a campaign that still hasn’t happened, it’s been over 2 weeks. I have emailed EVERY email on the website and still haven’t had any response. Complete and total scam! I understand campaigns take time but the lack of any kind of communication just shows that this company cares nothing for their clientele and preys on young artists trying to get their music heard.

15 February 2021
Unprompted review
Rated 1 out of 5 stars

Don’t Use

Used this service twice. Both times it took almost 2 weeks to start my campaign. My fist time I spent money for 3 playlists.This most recent time was for one playlist sent out several emails just asking when the campaign might be starting and got no response. Poor customer service.

3 February 2021
Plvylists logo

Reply from Plvylists

Hello Sage the Fox,

Which email are you sending out emails to? Please reach out to hi@plvylists.com to inquire about general campaign status. Unless you have a case already opened, which you now do, we will be able to communicate with you from our Specialist email to help you get this resolved immediately.

I understand you are not impressed with our customer service, but we are doing our best as we are receiving a surge of submissions this week.

Thank you for your patience and we look forward to seeing a 5 star review from you.

Best,
Lana from Plvylists

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would, this is a complete scam! I paid $99 for services a month ago and no services were rendered. I sent several emails and no one has responded yet! Beware of this company! Or whatever it is!

31 January 2021
Unprompted review
Plvylists logo

Reply from Plvylists

Hey Xavier 👋

There are many reasons as to why your service didn't start. This means that your service might not have started for various reasons. Don't worry we'll get this resolved for you.

If you'd like to restart your service, simply email orders@plvylists.com with a Subject Title "My Order Status" and please attach your order number somewhere in the email.

A representative will be sure to help you out and resolve this problem right away.

Best,
Lana from Plvylists

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