PMC Telecom Reviews 1,427

We always deal with Paul Hart when making purchases from PMC Telecom & it's always been a great experience. Paul is very responsive and reasonable, he's always updating us and keeping us informed.

Great company to work with. My Account Manager Paul Hart is always super speedy to come back to any queries/requests that I have and that makes my life so much easier! Nothing is ever too much trouble.

the order received safely

Very smooth purchase with good comms on what was happening.

Easy transaction, fast delivery of headsets and well packaged.

They provide a good range of tech, clearly defined and easy to review. People follow up your order; and, in the last instance, suggested and discuss a newer product which may be relevant. I'd also point out their customer support is excellent. I've had one issue with a product (an excellent rate for the tech market) and they handled it very well.

Super prompt service and very good prices, will definitely use them again.

One handset only worked for 48 hours. And yes I did charge it 24 hours and set up as instructed. Seller was supportive and offered to take back the faulty handset immediately so here’s hoping this was an unusual occurrence. Update now 6 weeks later:communication and instructions could have been more efficient but I now have 2 working handsets!

Superb service and excellent products! Will definitely use again!

After having difficulty finding a supplier to replace my worn-out ear pads, I found PMC had them in stock. Having paid £7.14 for a DHL delivery charge on top of their inflated price of £18 for the item, I expected delivery in a few days. After chasing them up, I received an email saying that the item was being sent directly from EPOS (so they didn't have them in stock) and they would ask EPOS for an update. Shortly after, I received a phone call from PMC to say that the ear pads will not be available until the beginning of February. Though the caller was apologetic, I find their business practices dishonest and misleading. Their website still shows these items as being in stock. I will not be using them again but will give them the chance to complete the order by the beginning of February 2025 (which may persuade me to up my rating to two stars) before requesting a refund!

An update!

My anger appears to have got the better of me having used PMC only once and taken it out on them after their supplier let them down. Well, I've updated 'Dishonest Advertising' to 'Erroneous Advertising' following their apology and explanation that it was a genuine mistake that the item was described as being in stock. I have since been in touch with EPOS who are providing a replacement under warranty which will be shipped from China.

As for PMC, they have kept me updated, changed the stock item on their website from ‘In Stock’ to ‘Pre order…’ and reimbursed me for the online purchase. My assertion that they were dishonest was knee-jerk which I retract and I have no reason not to recommend them as a reputable company so have changed my review to 4 star.

Very hard to rate a company when the product hasn’t been delivered and the company hasn’t supplied any tracking information

The Jabra head phones themselves were fantastic. PMC despatched the item very quickly for next day delivery. The DHL delivery was late and the tracking was not available when the parcel was misdelivered to a house over half a mile away from me with no location to help us find it. Paul at PMC went above and beyond to help find the parcel which I eventually tracked down using FB. Cannot fault this company. I will use them again.

Promt delivery

Ideal, perfect for what is required of them.

The product has not been delivered yet and I ordered it a week ago .

I had an issue with an order I processed incorrectly, which was dealt with promptly by their sales team

Quick and easy process. Delivered next day.

I ordered a cable and there was a delay but I was advised very quickly and the cable turned up in perfect condition and well packaged. Great service and cable