PMC Telecom Reviews 

1,433
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Ordered an antenna on 28 august for a road trip that starts on 11th september. Delivery was stated as 1-2 working days, so should have arrived by the 2nd September at the latest. It is still not here... See more

Company replied

Rated 5 out of 5 stars

I have just come off the phone to this company. I had been trying to order/purchase a telephone system. I encountered some difficulty with PayPal payment. I subsequently contacted the company via... See more

Company replied

Rated 5 out of 5 stars

PMC reached out to me directly following a mix up with the courier who failed to deliver my parcel. PMC had fulfilled their task of sending the items from the warehouse and helped to quickly resolve... See more

Company replied

Rated 5 out of 5 stars

Been purchasing headsets from PMC over a year now as a business. Paul Hart is our direct contact. Super efficient and trustworthy person to deal with. Couple weeks ago ordered 20 headsets on Tue... See more

Company replied

Company details

  1. #6 of 22 best companies in Telecommunications equipment supplier
  2. #13 of 23 best companies in Audio-visual equipment supplier
  3. #24 of 50 best companies in Computer Hardware Company
  4. #23 of 98 best companies in Telecommunications service provider
  5. #3 of 18 best companies in Telephone company
  6. #2 of 2 best companies in Video conferencing equipment supplier

Written by the company

Since 1991 PMC Telecom has been supplying home and office hybrid working solutions to small medium, corporate and public sector industries helping employees work more productively and efficiently in their workplace. We specialise in Audio and Video collaboration hardware supplying VoIP Telephones, USB Headsets, Webcams, Conference Speakerphones, Two Way Radios, Body Cameras, EV Chargers and other Specialist Environmental Telecommunication hardware We offer a dedicated telecoms professional customer account manager service to ensure you receive impartial but informative advice for any of your requirements. Feel free to call us on 0161 737 9898 and would be happy to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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4.8

All reviews

(1,433)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

The product has not been delivered yet…

The product has not been delivered yet and I ordered it a week ago .

3 October 2024
PMC Telecom logo

Reply from PMC Telecom

We apologise for the inconvenience regarding your Pre-ordered item, please note that pre ordered items often have a estimated delivery time. we actively ensure back ordered items are shipped out as a priority when arriving in stock.

If you have any further questions or concerns, please don't hesitate to contact our customer support team. We're committed to providing you with a positive shopping experience.

Rated 5 out of 5 stars

I ordered a cable

I ordered a cable and there was a delay but I was advised very quickly and the cable turned up in perfect condition and well packaged. Great service and cable

8 September 2024
Rated 5 out of 5 stars

Great customer service

Phone to check on product availability as needed it quickly, really helpful so I ordered it straight away and it arrived the following morning! Excellent service.

24 July 2024
Unprompted review
Rated 2 out of 5 stars

At least it worked....

It would be five stars, but the item arrived in two days rather than one. I called in the morning and asked if it would arrive the next day, and they said that I had to order before 3pm. I ordered way before then, and it still arrived in 2 days.

It's works, but I had to go into the office an extra day and at extra cost.

10 July 2024
Rated 1 out of 5 stars

I purchased an intercom unit from this…

I purchased an intercom unit from this company a year ago, and it arrived faulty. Despite multiple attempts to contact customer support via email, I received no response. Consequently, I had to purchase a replacement from another supplier. When I called today to seek a resolution, I was informed that the product had only a one-year warranty and that no further action could be taken. This experience has been highly unsatisfactory, and I cannot recommend this company based on my experience.

7 June 2024
Unprompted review

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