I ordered 10 booster boxes of Nihil Zero from PokeninJapan. The price was absolutely amazing, everything was packaged nice and securely, and from the moment it left their facility, it took only 5 days... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent experience. Made 2 orders for around 2k euros total. I had doubts about a shipping label being not deposited and they answered quickly. Tryed sealed products, slabs and singles (if they say... See more
Company replied
Pokeninjapan became my go to shop for everything pokemon. My orders are always delivered fast, packaged carefully, and the condition of everything is immaculate. Their customer support team is friendl... See more
Company replied
First time purchase from Pokeninjapan, was a great experience. Pulled a Mega Clefable SAR and Clefairy AR from 1 of the 2 booster boxes ordered. Will be a returning customer in the future for sure 💪... See more
Company replied
Company details
Written by the company
PokeNinJapan is a store specializing in Japanese Pokemon cards. We bring a huge selection of Pokemon cards from Japan to Pokemon card fans around the world.
Contact info
4.5
Excellent
499 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome
Awesome, the Pokémon package arrived fast, it took about 5 days to get here from Japan, I would def support them again in the future.
24 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your wonderful review!
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
Excellent helpers!
Absolutely incredible help with my order, the team would give me quick replies on everything I couldn’t ask for better service! I truly thank you all again!
26 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to hear your kind words about our customer support.
If you have any questions or concerns in the future, please don’t hesitate to reach out. We look forward to serving you again!
Trusted seller A++
Very good prices, quick shipping. Trusted seller! A++
21 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review!
We truly appreciate your continued support of PokeNin.
If there is anything else we can assist you with, please don’t hesitate to contact our customer support team. We look forward to serving you again. Thank you!
Buying here
Buying here, it’s very good and easy to see the items !!!!:)
12 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review!
We truly appreciate your continued support of PokeNin.
If there is anything else we can assist you with, please don’t hesitate to contact our customer support team. We look forward to serving you again.
Amazing fast delivery
Amazing fast delivery, Authentic products. Definitely using again
18 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
Great but could be better
Great shipping and protection, but not the best price at the moment. It would be great if the taxes fees and other extra fees could be displayed before paying, even though it’s true you are warned.
19 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you very much for your kind words about our shipping and protection! We truly appreciate your feedback.
We understand your concern regarding taxes and extra fees. While we do provide information and warnings at checkout, we agree that it can be helpful to have a clearer estimate before payment, and we will take your suggestion into consideration for improving the shopping experience.
We hope to continue providing you with high-quality products and service in the future.
Thank you again for your support!
Love
I love everything about the team and product line at Pokeninjapan, I am a loyal customer and will continue to be moving forward.
Love you guys!
1 January 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to hear your kind words.
If you have any questions or concerns in the future, please don’t hesitate to reach out. We look forward to serving you again!
Items were easy to find and payment…
Items were easy to find and payment process was quick and easy. Items arrived in perfect condition and was wrapped very securely. Definitely will be buying more from them
16 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! If you are ever looking for cards, boxes, or anything else, please feel free to visit PokeNin again.
We will continue working to improve our service and ensure your satisfaction!
Great communication
Great communication, good prices, fast shipping
27 February 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction. We look forward to serving you again!
Excellent Service!
Excellent Service!! 100% recommended!! Í’ll shop again soon!!
11 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your wonderful review!
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
Great company supplying my booster…
Great company supplying my booster boxes just wish delivery was quicker as it is pricey.
11 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! If you are ever looking for cards, boxes, or anything else, please feel free to visit PokeNin again.
We will continue working to improve our service and ensure your satisfaction, and we look forward to serving you again!
The best people I’ve ever done business with
I don’t even know where to start these guys are fantastic. I don’t have the words to describe how good the customer service was not just before I placed my order but after it too.
I had trouble with customs and they went out of their way to make sure I had all the information I needed to get my shipment when they really didn’t have to. You have no idea how stressed I was, so it was relief to be able to talk with the team about it.
Respectful and quick responses all the time. Quick delivery. No funny business or dodgy boxes. Absolute 10/10 experience with these guys. I’ll definitely be buying from them again and also recommend them to anyone reading this review.
Also. If you buy bulk like me and join the discord you can discus prices with a team member. I brought over 100 boxes and they all came packed perfectly and secured with bubble rap.
6 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review!
We truly appreciate your continued support of PokeNin.
If there is anything else we can assist you with, please don’t hesitate to contact our customer support team. We look forward to serving you again. Thank you!
All in all ...
All in all .... Cards got to me from Japan to Oregon coast via Oakland ,Ca port in 7 days pretty fast and delivered on the day that I was told .... My son loved these cards got 1 nice SAR , 1 nice MA , 5 AR and 7 +RR ..... This was his first dream ex box , we will absolutely be purchasing from you guys again !!! UNTIL NEXT TIME POKENIN!
2 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so glad to hear that your sin enjoyed these cards and satisfied with our service. We’d be happy to have you shop with PokeNin again!
Made my first order from pokeninjapan
Made my first order from pokeninjapan, was sceptical on the company and products but items arrived in Australia very well packed, sealed and legit. Was super happy with customer service made another order for more items. Will be looking into bulk ordering stock with them.
3 March 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to hear your warm message about our customer support.
If you have any questions or concerns in the future, please don’t hesitate to reach out. We look forward to serving you again!
Careful with loose boxes
Careful with loose boxes from pokeninjapan. They definitely take/keep all the heavy boxes, tldr ordered 50 boxes and never got one box over 186.02g, over the 50 boxes I only got 6 sar's. Based on other pack weight videos it looks like they kept all boxes over 186.1-2grams.
In response to their reply I never claimed the goods weren't authentic, just noting the fact they're "searched". Removing the potential for god packs and heavy packs (usually containing demi/god packs), also if you see their discord as they referenced (it's easy to join), I went back to the release of mega dream ex and there hasn't been one god pack posted from that set.
2 March 2026
Unprompted review
Reply from Pokeninjapan
Hello, and thank you for taking the time to leave a review.
At PokeNin, we only source from carefully selected and trusted suppliers built through years of business relationships. In addition, our specialized staff thoroughly inspects all products to eliminate tampered boxes and counterfeit items as close to zero as possible.
For that reason, it goes without saying that PokeNin, which invests significant operational costs to prevent counterfeits, would never do anything to damage its own reputation. That would make no sense.
We have continued to provide “authentic, untampered Japanese products” to customers all over the world, and that’s exactly why we’ve earned the trust and support of our community for over five years.
Every time a customer reports pulling a God Pack or a top hit in our Discord opening channel, our entire customer support team genuinely celebrates with them. That’s the very reason we invest so heavily in eliminating counterfeits.
We sincerely hope you can understand and appreciate PokeNin’s commitment and efforts.
10/10 Quick replies and very helpful
10/10 Quick replies and very helpful. I will definitely buy more.
26 February 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to hear your kind words about our customer support. We look forward to serving you again!
Great for JP Products
Shipping was super fast. Overall great price for JP products. Cheaper than basically all of the US domestic sellers even with customs and shipping costs included. Always my first place to check for special boxes and new sets!
25 February 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your wonderful review! How was the product? We’re so glad to hear that you were satisfied with our service. We’d be happy to have you shop with PokeNin again!
I believe there are fake post using…
I believe there are fake post using this company name , I got scam from seeing a post in Facebook which lead to WhatsApp. I placed an order there and paid by wise.
No reply after…
23 February 2026
Unprompted review
Reply from Pokeninjapan
Hello,
We have confirmed multiple fake PokeNin accounts on Facebook and Instagram. Of course, we regularly warn customers through our social media and email not to purchase from these fake accounts, and we are actively reporting them as scams.
However, it seems that some customers are still being deceived. PokeNin will never direct customers to WhatsApp for purchases. Bank transfer is simply one of the available payment methods at PokeNin, and we never force customers to pay by bank transfer.
If you notice anything suspicious, please contact our customer support using the email address below.
support@pokeninjapan.store
Due to these scam accounts, PokeNin has unfortunately received unfair negative reviews from time to time. We are extremely frustrated by this situation and are continuously working to eliminate and prevent fraudulent accounts.
Thank you for your understanding.
Amazing experience
Amazing experience. Easy to order, fast shipping and quick support responses. Would recommend!
25 February 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your review! We’re so happy to receive such a high rating. Our team will keep working hard to ensure your continued satisfaction, and we look forward to serving you again!
Quick shipping and product arrived in…
Quick shipping and product arrived in great condition. Would order again
20 February 2026
Unprompted review
Reply from Pokeninjapan
Thank you for your wonderful review!
We truly appreciate you choosing PokeNin among so many shops. We will continue striving to improve our service and look forward to serving you again.
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