Policy Store Reviews 898

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Both Nimesh & Heather did a splendid job , of speaking me through and explaining everything in great detail. I wasn't the easiest person to get a hold of , but they made time when I had . Would defi... See more

Rated 5 out of 5 stars

The phone call to update my husband policy resulted in me sorting out a policy for me Excellent service email and text to confirm the steps taken Telephone number and contact to ring regarding c... See more

Rated 5 out of 5 stars

Cannot fault the service provided by Policy Store. Took out a Life Insurance policy eight years ago and the process was very thorough, great advice was given and always kept me informed. Just had a re... See more

Rated 5 out of 5 stars

Nimesh Patel was absolutely excellent in his customer care and service. Very patient, knew the product range in detail, tailored exactly to my needs, top level service. His team member Heather Lines w... See more

Company details

  1. Insurance agency

Information provided by various external sources

Life, health and income insurance experts


Contact info

4.9

Excellent

TrustScore 5 out of 5

898 reviews

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Rated 5 out of 5 stars

Both Nimesh & Heather did a splendid…

Both Nimesh & Heather did a splendid job , of speaking me through and explaining everything in great detail. I wasn't the easiest person to get a hold of , but they made time when I had .
Would definitely keep this company in mind in the future.

1 November 2021
Unprompted review
Rated 5 out of 5 stars

I have dealt with the policy Store for…

I have dealt with the policy Store for a few years now and I have to say they really look after me the customer, yes they earn commission but that's the nature of the game, they come up with the plans and put in place the solution so you as the customer benefit, what more can you ask for, very professional, would definitely recommend them.

31 August 2021
Unprompted review
Rated 5 out of 5 stars

The phone call to update my husband…

The phone call to update my husband policy resulted in me sorting out a policy for me
Excellent service email and text to confirm the steps taken
Telephone number and contact to ring regarding concerns answered straight away
Policy begun straight away
Cover for Huntingdon Disease in the family

28 July 2021
Rated 5 out of 5 stars

First time buyer and Contractor

I am a first time buyer and a contractor. Darcy provided excellent advised and got me a competitive rate mortgage without any problems. Not only that, Darcy provided valuable guidance on negotiating the price, long term considerations and how to deal with rogue solicitors! (Which as a first time buyer was extremely valuable and helpful!)
Both Darcy and Heather have been extremely kind and good natured while dealing with the stresses of getting mortgage approved and conveyancing done during the stamp duty holiday. I have made many a panicky calls to them and both of them have provided information and previous experiences to help in the situation.

I would highly recommend Darcy as I have not had to worry at all about getting the mortgage. Darcy and Heather are both extremely professional and well informed of the market conditions.

19 July 2021
Unprompted review
Rated 5 out of 5 stars

Great friendly service

We have used policy store twice now and I couldn't recommend them more. Friendly and so helpful they do all the hard work for you and make sure you get the best deal you possibly can.

28 May 2021
Rated 5 out of 5 stars

I purchased a life insurance policy…

I purchased a life insurance policy from the policy store team. Heather lines and her colleagues were a great help with advice and friendly service. There customer service and attention to detail is second to none. Why go anywhere else? I look forward to dealing with them again. Many thanks David.

13 May 2021
Rated 4 out of 5 stars

Personal & Business Life Policy

The PS contacted part way through a life policy term and discussed if the policy was still adequate. Also proactively made suggestions about extending or changing policy, at no extra costs, and potential for changing from personal to business with tax advantages. All decisions were left to policy holder. Made some changes that were dealt with efficiently and all put in place smoothly.

10 May 2021
Rated 5 out of 5 stars

Amazing service

Amazing service! Soni was very helpful and explained everything to the level we needed. Will definitely recommend to others

22 April 2021

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