PoliLingua Reviews 132

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and responsiveness, making interactions pleasant and efficient. People frequently highlight the excellent service, noting the clear instructions, well-organized workflow, and overall ease of collaboration. Many also appreciate the timely and reliable payment processes. However, some customers also noted occasional delays in payment, with a few instances where payments were significantly overdue or required follow-up to be processed. A small number of people also mentioned issues with PayPal transaction fees reducing their net earnings.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's responsiveness,... See more

Service

People report positive experiences with service, highlighting smooth and professional collaborations.... See more

Payment

Clients share positive opinions on payment, with many reviewers appreciating prompt and on-time payments,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the staff's... See more

Instructions

Reviewers consistently express satisfaction with the instructions provided. Customers highlight that project... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just love the way they are handling projects and translators. Not only it is a great company but it is the best in term of accuracy of project instructions, deadlines, payment and quick response t... See more

Rated 5 out of 5 stars

Poli Lingua was great to work with. They are very responsive to any questions I had regarding submissions and invoicing. They made the process seamless to work with them. Their platform was very easy... See more

Rated 5 out of 5 stars

I have a very good relationship with Anna, my PM, and I get repeat work from end clients, which is always nice. Never any issues with payment either. In the new AI environment, their rates are as expe... See more

Rated 5 out of 5 stars

In my role as Senior Marketing Consultant at Abacus Medicine I don't have a great need for translation services, but when I do my go-to company is PoliLingua. Why? It's very simple - their email commu... See more


Company details

  1. Translator

Written by the company

PoliLingua specializes in translation, localization and managed language solutions for clients both large and small, from corporate, government and private sectors. We’re happy to provide free price quotes for any document, user manual, website or software localization project.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

A translator's perspective

As a translator, I have had a good experience working with PoliLingua. The PM was always available for clarifying doubts, and payments were made on time.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional Collaboration

I’ve been collaborating with PoliLingua as a linguistic partner and I truly appreciate their professionalism in managing projects. They are reliable, and they always strive to make payments within the agreed timeframe. Whenever I have a question or doubt, they are willing to provide clear and helpful answers. It’s a pleasure to work with them.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Thanks

Arcadie replied to my online request in less than 5 minutes. The whole process its really simple and at a fair rate. Had the document back in less than 24 hours and when a mistake was noticed it was rectified in less than 10 minutes. Will certainly use these guys again

23 October 2024
Unprompted review
Rated 5 out of 5 stars

A rather unusual request well served

We came to Polilingua with a rather unusual request for translation services. They have perfectly understood our needs and provided the most appropriate and efficient response. We warmly recommend them.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Perfect!

I used their service twice, both experiences were excellent! They get back to you very fast, they friendly and professional. The procedure is very clear, the prices are definitely one of the best in the market. I would totally recommend! I’m definitely going to choose them again for any future service.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend, very trustworthy!

The translation was done very professionally and quickly. They were patient with me and there services resulted in a document with exactly what I needed and I had verg specific requests but they succeeded. For the work they did it was not too pricey. Would recommend. It was hard to find a translator in my town and with them being online it was easy. And I was able to trust them.

13 July 2022
Unprompted review
Rated 5 out of 5 stars

Hi PoliLingua UK

Hi.
I’m Brazilian living in Austria and was a bit lost where to find a good translation for my documents, then I found the page in the Google, after I talk with Livius in UK, everything made more sense in my source. He’s was very helpful and trying always let me know what’s was going on.
So, I’m very happy and really appreciate his service. Clear and objective. Thank you very much.
And one day I can pay him a pint of beer :)

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Shuttle translation

I got the translation of my documents quite fast and with the highest quality possible. Tatiana and her team did a great job.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Hi All

Hi All

Today I had an official appointment and I dealt with Polilingua and I am very satisfied, the appointment is respected and the price is very suitable and I will not hesitate to deal with you again and I advise anyone who wants this service
Thanks

7 September 2022
Unprompted review
Rated 5 out of 5 stars

My experience was truly excellent

My experience was truly excellent. Georgeta and her Team both on time, which I made demanding, and on quality as I needed a certified translation. I would not hesitate to use them again.
Thank you again

27 July 2022
Unprompted review

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