Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡 They have no customer care or communication at all... See more
Company replied
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See what reviewers are saying
The invitations are beautiful but you can hardly read them because the print is so small . We had to use them anyway. I guess the folks can get magnifying glasses to read the hostesses names And rsvp... See more
The website is hard to use - needs some user friendly updates. I was also disappointed that my shipping arrival date at time of purchase was different from the true arrival date. I had an RSVP... See more
I asked for two designs to be "proofed" with text and emailed to me. I chose one of the invitations and placed the order (#503046). I cancelled the other order via the website (#503045). I received a... See more
Company replied
Company details
Information provided by various external sources
Celebrate everything. Even the everyday! That's the message we live by at Polka Dot Design. From our home in Arlington, Texas, Polka Dot Design is an online boutique that sells, prints and ships festive paper products across the country, items created so our customers can share life’s remarkable experiences through everyday correspondence and special occasion invitations, greeting cards and party supplies. Our company was formed with the goal of providing exclusive and custom printed products that are far beyond the ordinary.
Contact info
2504 W. Park Row Drive Suite B5 #126, 76013, Arlington, United States
- 817-500-5097
- service@PolkaDotDesign.com
- www.polkadotdesign.com
1.6
Bad
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Pleased with process
After finding just the right invitation, & the right wording, it was quick & a simple task to complete my order. It arrived when they said. I am very pleased with the whole process from start to finish.
15 August 2017
Unprompted review
Amazing work
Amazing work, I have been looking for a company like this for quite some time. They were very transparent, knowledgeable, and easy to work with. 110% recommend.
14 August 2017
Unprompted review
WEBSITE IS NOT READILY SEARCHED
WEBSITE IS NOT READILY SEARCHED. I HAD NAME AND PRODUCT NUMBER BUT COULD NOT PLUG IT IN AND SEARCH TO GET TO THE POINT TO ORDER
14 August 2017
Unprompted review
Reply from Polka Dot Design
Hi Joseph. Thank you for taking the time to write a review for Polka Dot Design. I would like to understand the frustration you had with the site a little more. It appears that you did not see the search box that is at the top of every page of the website. Is there a better place we could put it to help with overall user experience? I am willing to send this feature request over to our developers, so they can integrate the on page search better. Feel free to reach out to our service address to chat a little more in depth about this. We really enjoy getting feedback about the experiences that our users have. Again, thanks so much for you time and we apologize greatly for the frustration.
Fabulous invitations!
Very timely, responsive and professional. Loved their editor suggestions! The invitations look fabulous!
14 August 2017
Unprompted review
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE. BEAUTIFUL RESULTS. HIGHLY RECOMMEND THEIR EXPERTISE.
14 August 2017
Unprompted review
These invitations were the most …
These invitations were the most attractive invitations I have ever ordered. I cannot tell you how many compliments I have received regarding the invitations from their recipients. JUST BEAUTIFUL!
14 August 2017
Unprompted review
Polka Dot saved the day
My son is being married in Savannah and wanted invitation to RD to have fountains. I found one but the company is a wholesaler and wouldn't sell to me.
Stores couldn't sell as few as 40 invitations so somehow I was connected to you and invitations arrived in week. Thanks
14 August 2017
Unprompted review
Great product and service
I have ordered invitations from polka Dot Design for several years and have never been disappointed. I had a revision on this last order and it was done quickly and efficiently. I always love what I get from them both in the product and service. I would highly recommend this company.
14 August 2017
Unprompted review
I have ordered from here several times …
I have ordered from here several times and never remember it taking so very long to receive my order. I dont think I will use this website again.
14 August 2017
Unprompted review
Reply from Polka Dot Design
I am so sorry about your disappointment with the turn time, Kerrie. I looked at your order history and in the past, you've always ordered from our digitally printed line. These are a lot quicker arriving. This time you ordered from our traditional line, Odd Balls. Odd Balls are quoted with an additional week in the delivery time since they're more involved. We have to order the blank stock and print them before they ship to you. This processing time is reflected in the cart when you place your order. I hope this explanation helps alleviate any concerns about you doing business with us in the future. Please feel free to reach out to our service address with any questions or concerns. We would be glad to help.
Excellent Customer Service
Excellent Customer Service
Quick turnaround time
Everything was as ordered!
14 August 2017
Unprompted review
I love this company!
I love this company. They always get my invitations to me on time and are so cute! Their service is impeccable and they make me feel really special which is rare in this world today!
14 August 2017
Unprompted review
We use Polka Dot Design for all of our …
We use Polka Dot Design for all of our corporate event parties. They are easy to work with and deliver right on time, every time.
13 August 2017
Unprompted review
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