Used these bags from this company as our usual supplier was out of stock. Safe to say we have now switched to them as our first choice supplier. Great quality product and good options on shipping (fas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was an absolute pleasure dealing with this company. Had a special request regarding size of the bags required...no problem link sent and I found the exact thing I was looking for. Price was not bad... See more
Company replied
Free samples arrived quickly which really helped us pick what we needed, as we had a relatively unusual use for them which had no solutions online, so having a few different sizes and strengths really... See more
Company replied
Great no hassle supplier. We've used Polybags for many years; they're always easy to deal with and always deliver straight away. We will continue to have them as our preferred supplier for the fores... See more
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Company details
- #2 of 37 best companies in Packaging Supply Shop
- #9 of 35 best companies in Office supplies shop
- #3 of 15 best companies in Packaging company
- #2 of 27 best companies in Packaging
- #1 of 2 best companies in Paper bag supplier
- #2 of 2 best companies in Plastic Bags Wholesaler
About www.polybags.co.uk
Written by the company
About Polybags
Polybags is the UK's number one packaging manufacturer and online retailer.
Founded in 1961, the company still trades today as Polybags but is now part of the PB Group - established in 2023.
We are experienced and our customers trust us because, for over six decades, we have put them at the heart of everything we do, whilst always striving to provide quality products at competitive prices.
With Fast, Free Delivery on all UK orders and our famous no-quibbles guarantee...
Think packaging. Think Polybags.
www.polybags.co.uk
Written by the company
- Fast, Free UK Delivery
- At Polybags, UK orders come with Fast and Free Delivery as standard. We also offer a range of Express Next Day Delivery options for more urgent orders.
- Quality Products, Factory Prices
- Cut out the middleman and buy direct from the UK's leading packaging manufacturer, to get first class products at the lowest prices.
- Millions of Packaging Products in Stock
- Poly bags, plastic bags, polythene film, bubble, postal bags, carriers, mailing bags and envelopes, including a market-leading selection of eco-friendly packaging.
- Boost Your Brand
- Get an instant quote on Printed Carrier Bags or Printed Mailing Bags tailor-made for your business - or any other packaging made to order to your exact requirements.
Contact info
Lyon Way, UB6 0AQ, Greenford, United Kingdom
- 0345 200 2828
- support@polybags.co.uk
- www.polybags.co.uk
4.9
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great range of eco products
Great range of eco/biodegradable products and very easy to re-order - speedy delivery too.
13 July 2026
Reply from www.polybags.co.uk
Good Afternoon Paula,
Thank you so much for your wonderful review! We're delighted to hear that you're happy with our range of eco-friendly and biodegradable products, and that reordering was quick and easy. It's also great to know your order arrived promptly. We really appreciate your support and look forward to serving you again soon!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Afternoon William,
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service team. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again!
Kindly,
Zack
Easy all round experience.
Very easy to place orders.
Very quick turnaround.
Very helpful on phone if there are any questions.
10 July 2026
Reply from www.polybags.co.uk
Good Morning Shelley,
Thank you for your fantastic feedback! We're so pleased to hear that you found our ordering process easy, our turnaround times quick, and our team helpful whenever you had questions. Providing great service from start to finish is what we strive for, and your kind words mean a lot to us. We look forward to helping you with your next order!
Kindly,
Zack
Very helpful answers to my initial…
Very helpful answers to my initial enquiry for a particular type of poly bag
10 July 2026
Reply from www.polybags.co.uk
Good Morning James,
Thank you for your kind review! We're delighted we could help with your initial enquiry and provide the information you needed. If you have any further questions or need assistance choosing the right product, we're always happy to help. We look forward to serving you again!
Kindly,
Zack
Amazing service fast perfect Thanks Ambuca.bakery
Amazing service fast perfect Thanks
Ambuca.bakery
8 July 2026
Reply from www.polybags.co.uk
Good Afternoon Monica,
Thank you so much for your wonderful review! We're thrilled to hear that you were happy with our service and that everything was fast and exactly what you were looking for. We truly appreciate your support and look forward to serving you again in the future. Thanks again!
Kindly,
Zack
A very satisfied customer
Initially I was worried as I had never dealt with this company. The other worry was that I was buying these bags for our charity so it must be best value for money. When I started looking I discovered that Polybags were giving the best price for what we wanted. The process of buying was simple and very efficient. I will always recommend people to buy their bags from this company.
7 July 2026
Reply from www.polybags.co.uk
Good Morning Waseem,
Thank you so much for your wonderful review! We're delighted to hear that we were able to put your mind at ease and provide the best value for your charity. It's great to know you found both our pricing and ordering process straightforward and efficient. Your recommendation means a great deal to us, and we're grateful for your support. We look forward to helping you again whenever you need more bags.
Kindly,
Zack
Reply from www.polybags.co.uk
Good Morning Sasa,
Thank you so much for your wonderful review! We're delighted to hear that every step of your order and delivery went perfectly. Your kind words mean a lot to us, and we look forward to serving you again soon!
Kindly,
Zack
Every aspect of my order was handled…
Every aspect of my order was handled professionally and smoothly- including my double booking of my order by accident. I was contacted the same day and it was all rectified. Truly excellent after service.
6 July 2026
Reply from www.polybags.co.uk
Good Morning Mike,
Thank you so much for your wonderful review. We're delighted to hear that every aspect of your order was handled smoothly and professionally. Your kind words about our after-sales service mean a great deal to us, and we truly appreciate your support. We look forward to serving you again in the future!
Kindly,
Zack
Polybags.co.uk
I placed my order on line, but unfortunately the order went missing with the couriers. I contacted Customer Services and they immediately arranged despatch of replacement items which were delivered promptly.
6 July 2026
Reply from www.polybags.co.uk
Good Morning Sue,
Thank you for taking the time to share your experience. We're sorry your original order went missing with the courier, but we're pleased our Customer Services team was able to resolve the issue quickly by arranging a replacement. It's great to hear your replacement items arrived promptly. We really appreciate your patience and your kind feedback, and we hope you enjoy your purchase!
Kindly,
Zack
order turned up on time and was exactly…
order turned up on time and was exactly as ordered
3 July 2026
Reply from www.polybags.co.uk
Good Afternoon Les,
Thank you for your wonderful review! We're so pleased to hear that your order arrived on time and was exactly as expected. We really appreciate your feedback and look forward to serving you again soon!
Kindly,
Zack
Delivery always very prompt on orders
Delivery always very prompt on orders. Thank you again.
18 August 2025
Reply from www.polybags.co.uk
Good Morning Rosie,
Thank you for your kind review! We're so pleased to hear that you've been happy with our prompt delivery. We really appreciate your continued support and look forward to providing you with the same reliable service on your future orders!
Kindly,
Zack
Switched to PB as our main supplier of ESD bags
Used these bags from this company as our usual supplier was out of stock. Safe to say we have now switched to them as our first choice supplier. Great quality product and good options on shipping (fast, premium service or regular, cheaper service). Great customer service when an order could not be fully fulfilled - quick communication and a credit note for the remainder of the order which was greatly appreciated. You can't ask for more than that.
30 June 2026
Reply from www.polybags.co.uk
Good Morning Shelley,
Thank you so much for your fantastic review! We're delighted to hear that we've become your first-choice supplier.
It's great to know you've been happy with the quality of our bags, our range of shipping options, and, most importantly, the service you've received. While we always aim to fulfil every order in full, we're pleased our team could resolve the issue quickly and make the process as smooth as possible.
We really appreciate you taking the time to share your experience, and we look forward to continuing to support your business for many orders to come!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Morning Ronald,
Thank you for your feedback. We're sorry to hear your package arrived damaged with the contents hanging out. We have tried contacting you to discuss your issue and are pleased that we were able to address your concerns. We trust you are satisfied with our response and appreciate the opportunity to resolve the matter. Thank you for your understanding and for giving us the chance to make things right.
Kindly,
Zack
great stuff
25 June 2026
Reply from www.polybags.co.uk
Good Afternoon Milo,
Thank you for your kind words! We're so glad you enjoyed your experience. We truly appreciate your support and look forward to serving you again soon!
Kindly,
Zack
Order sealable bags
Order sealable bags,
They are very good quality exactly as described.,
Many Thanks
9 February 2026
Reply from www.polybags.co.uk
Good Morning A,
Thank you for your lovely review! We're delighted to hear that you're happy with the quality of your sealable bags and that they were exactly as described. Your feedback means a lot to us. Many thanks for your support, and we look forward to serving you again!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Morning Janet,
Thank you for your wonderful review! We're delighted to hear that you found the ordering process easy, were happy with our products, and received your order promptly. We truly appreciate your support and look forward to serving you again soon!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Morning Emma,
Thank you for your kind review! We're so pleased to hear you were happy with the packaging you ordered. We really appreciate your feedback and look forward to serving you again in the future!
Kindly,
Zack
always good service and good products…
always good service and good products quick delivery too.
18 June 2026
Reply from www.polybags.co.uk
Good Afternoon Tony,
Thank you for your kind review! We're delighted to hear that you're happy with our service, products, and quick delivery. We truly appreciate your support and look forward to serving you again soon!
Kindly,
Zack
Reply from www.polybags.co.uk
Good Morning Helen,
Thank you for your review! We're pleased to hear that your order was delivered quickly, that our communication met your expectations, and that you're happy with the product. We appreciate your feedback and look forward to serving you again in the future.
Kindly,
Zack
First class
I ordered some vacuum pack bags from Poly Bags and it was a great service. Price is great and delivery was fast. I will definitely be ordering again.
22 June 2026
Reply from www.polybags.co.uk
Good Morning Tondo,
Thank you for your wonderful review! We're delighted to hear that you were happy with both the price and the fast delivery of your vacuum pack bags. Providing great value and reliable service is what we strive for, so it's fantastic to know we met your expectations. We truly appreciate your support and look forward to serving you again soon!
Kindly,
Zack
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