Absolute timewasters. Responded to my initial enquiry and offered to send some samples out but I followed up on numerous occasions and got no response at all after that.
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See what reviewers are saying
⭐⭐⭐⭐⭐ Fantastic Service – Highly Recommend! After being let down by another bag/pouch company, I came across Polypouch UK, and I’m so glad I did. There were quite a few emails back and fo... See more
Being a start-up, there's nothing more satisfying than finding a supplier that does their upmost to meet your needs whilst delivering quality work - and Polypouch does just that! I can't thank Stephen... See more
Polypouch were the most approachable and affordable company to take my print project further. Stephen and team have been so helpful and patient. Advising on layout of my own design work by sending s... See more
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High quality products!
Polypouch have provided us with high quality ticket packs for our biggest event of 6,000 guests. Their efficiency and professionalism has been so valuable - especially when ordering large quantities at the last minute! Highly recommend!
Super-fast and high quality service.
Super-fast and high quality service.
Simon and Nicky have been excellent at taking us through the options available within our tight-timescale project and communication was excellent. Simon was incredibly precise and considerate in explaining everything to me in a non-technical way.
I would highy recommend their service for a fast-turnaround packaging project.
Can’t recommend enough
We first this used this company after we were let down by another supplier and needed things FAST.
That was 3 years ago and Nicky (the queen) we now consider part of our team.
She goes above and beyond week in week out.
Liam
Great Company and very capable staff
Great Company and very capable staff! We are a new company and needed to find a reliable supplier of high quality stand-up pouches in preparation for the launch of our first product. We contacted Polypouch UK Ltd first from a shortlist of potential suppliers and found their prices very competitive and the staff helpful; demonstrating in-depth knowledge of the packaging materials, helping us to select the one best suited to our product. We found them efficient and adaptable to our needs and where there were potential challenges, they were quickly identified and appropriate solutions found in advance. Special appreciation to Sam for her help and guidance throughout the entire process. The pouches were delivered on time and the quality exceptional! Overall a very positive experience for us and we'll happily do business with Polypouch UK Ltd in the future.
Great company!
We have been working together with poly pouch since we started trading for our product pouches and from start to end their products and service has been impeccable. We have always dealt with Stewart with fast responses and a great service. Thank you team for all the great buisness so far and more to come!
Thank you for an awesome service
Thank you for an awesome service. The entire process and communication was smooth. Stewart was always quick to respond to my queries and emails. And, my pouches came in time and they look fantastic!.
I would definitely be coming back for the printing for our next batch of pouches.
Exceptional Customer care
Our business has been ordering from Polypouch for a few years now, great products and exceptional customer service. So easy to order, and always keep stock for us so we never run out. Overall a great company to do business with. Thank you for making it so easy for us!
Eddie is your man!
Eddie has helped me make my dream pouches become a reality. Talking me through materials, types of pouches and everything in between. He’s constantly been in touch for regular updates. Our pouches have begun to arrive and they’ve exceeded all my expectations. Thank you so much, great team work all round
Nicky is always so helpful
Nicky is always so helpful. When we run out of pouches she manages to get some to us super quickly, even just before Christmas! Thank you
Nicky is great
Nicky is great, very quick to respond and always gets the goods to us on time.
Very friendly staff and great service.
They never let you down
I’ve used Polypouch from the moment I set up my business in November 2020. From the start they were incredibly helpful, especially as I’d never worked with packaging suppliers before. Since then they have always bent over backwards to make sure I have my packaging on time, even when I’ve given them very little notice. Polypouch (Nicky in particular) have always been super helpful and friendly. When business gets stressful they make things that bit easier I’d recommend them to anyone
Would recommend
Very patient, knowledgeable and supportive throughout the process of getting our fab new bags sorted, worked with them a few times now. Would definitely recommend.

Reply from Polypouch UK Ltd
We are a new business and searched so…
We are a new business and searched so many sites for pouches.
Sam has made this new venture so much easier for us!
She explained everything, gave advice/knowledge and has made the entire process a great deal less stressful.
Thank you Sam for your time, patience and experience. There’s actually a lot more to just choosing a pouch and why!
A supplier you can truly count on that delivers excellent work!
Being a start-up, there's nothing more satisfying than finding a supplier that does their upmost to meet your needs whilst delivering quality work - and Polypouch does just that! I can't thank Stephen, Nicky, Stewart and the rest of their team enough for always doing a speedy and excellent job. Polypouch is now truly apart of our company story. Thank you guys!
PolyPouch offer more than a great product!
I have been working with PolyPouch for 4 years and they have always offers a great service, competitive pricing and fast delivery of my products.
They have always turned around my products quickly with their digital print service. The no minimum order on this helps small businesses get off the ground. Other printers had a high MOQ which was one of the reasons I chose Polypouch. I would rate them very high in a list of business areas, customers service, finished product and customer satisfaction.
Exceeded expectations
Lost with words if I'm honest. The moment I opened these boxes I couldn't believe my eyes how beautiful these packages looked. High quality and great communication from POLYPOUCH as well during whole process. Exceeded expectations ! Wow
A great experience
This is the email I sent to Polypouch having received my product in all it's glory:
I just wanted to drop you a quick email and a few pictures to say, and show off, how thrilled I am with the pouches I have recently received, now with my product in them! They look fantastic!
The pouches have had so many compliments - the print work, the feel, the quality - that I had to let you know!
Thanks again for being patient with me throughout the whole pouch process; it was very much a steep learning curve for me. I am very grateful and hope to be ordering more from you soon!
Many thanks.
Unbelievably bad service
Unbelievably bad service
Wanted to place a large order but response times were totally unacceptable
RECOMMEND
This company is the best. I only asked for samples twice and they went above and beyond for me, I can’t wait to buy more pouches from this company,
I recommend a lot thank you !
-Aysha
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