2nd car we've bought from Ponko. Toni, who sold the car was brilliant. Steve who saved the sale was fantastic, but some serious questions regarding the aftersales, but I would definitely buy again due... See more
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Review summary
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A huge shout-out to Steve, who was absolutely fantastic. He was friendly, knowledgeable, and professional throughout, and most importantly, there was zero pressure at any point. They took the time to... See more
Company replied
Staff was amazing at reception. Did explained and provided me assistance on my decision.
Company replied
Our sales rep Bogdan was very helpful, didn’t pressure us in any way and was very knowledgeable. Thank you
Company replied
Company details
Written by the company
Welcome to Ponko - Cambridge Car Dealer We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our show.
Contact info
27 Royston Road, Foxton,, CB22 6SE, Cambridge, United Kingdom
- 01223874400
- hello@ponko.co.uk
- www.ponko.co.uk
3.9
Great
615 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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I would like to say a big Thank-You to…
I would like to say a big Thank-You to Anthony. Polite, curtious and very very helpful, went above and beyond….
No “pushy” sales talk. Made me feel very comfortable and relaxed.
Would recommend Ponko at Foxton to friends and family with confidence .
Thankyou once again…. Great Service ( coffee is good too).
7 March 2025
Unprompted review
Reply from Ponko
Thank you for your kind feedback. We’re delighted to hear Anthony provided helpful and courteous service without any pressure, making your experience comfortable and relaxed. We appreciate your recommendation and look forward to welcoming your friends and family to Ponko.
Reply from Ponko
Thank you for your 5-star review!
Anthony was very helpful and efficient
Anthony was very helpful and efficient. High level of customer service which lessened the stress of buying our Vivaro van. Very happy to recommend. Thank you.
Steve and Allison
8 March 2025
Unprompted review
Reply from Ponko
Thank you, Steve and Allison, for your kind words. We’re pleased to hear Anthony provided helpful and efficient service, making your van purchase a smoother experience. Your recommendation means a lot to us, and we appreciate you choosing Ponko.
I recently purchased a 2016 Honda CRV…
I recently purchased a 2016 Honda CRV and James Shopland was my designated representative from the company. He was excellent in all of the things that he did to help me and indeed help his company to a very very happy customers conclusion well done James would recommend.
I wish you well for the future, kind regards, Brian Gathern.
3 March 2025
Unprompted review
Reply from Ponko
Thank you, Brian, for your kind words and thoughtful feedback. We’re delighted to hear that James provided excellent service and helped make your purchase a positive experience. Your recommendation means a lot to us. Wishing you all the best with your new Honda CRV, and we look forward to assisting you again in the future.
Happy with my purchase
Happy with my purchase. Richard was very friendly and welcoming on arrival and throughout. Stan a really good salesman.
1 March 2025
Unprompted review
Reply from Ponko
Thank you for your feedback. We’re pleased to hear Richard and Stan provided friendly and welcoming service throughout your visit. We hope you’re enjoying your purchase and look forward to assisting you again.
Reply from Ponko
Thank you for your 5-star review!
Steve was very pleasant and reassuring…
Steve was very pleasant and reassuring when discussing the car,fixed the simple problem while I waited.
Makes a difference when you know nothing about cars but don't feel like you are being intimidated.
Thank you
25 February 2025
Unprompted review
Reply from Ponko
Thank you for your kind feedback. We’re glad to hear Steve was able to provide reassurance and clear explanations, especially when navigating something unfamiliar. It’s important to us that every customer feels comfortable and confident throughout the process. We appreciate your comments and look forward to assisting you again.
I had doubts but I was wrong - they care and they do everything right
I had doubts, I had reservations but the overall experience was actually very good. We did have an issue with the car but having seen the lengths the company and staff go to, to ensure customer satisfaction it really was above and beyond.
We found the car we were looking for, at a price that was best on the market, bought from a company that clearly care.
I honestly would buy from them again which is the highest praise anyone could give and if I did I would be buying with confidence 👍
30 November 2024
Unprompted review
Reply from Ponko
Thank you for sharing your experience so openly. We understand that buying a car can come with doubts and concerns, so we’re pleased to hear that our team’s commitment to customer satisfaction made a difference. It’s great to know you found the right car at a competitive price and felt confident in your purchase. All the best!
Very friendly and professional staff…
Very friendly and professional staff explain the whole process step by step and get answers to all my question. We get sorted out in now time. Thanks to James Fox. Strongly recommended to buy with Ponko.
22 February 2025
Unprompted review
Reply from Ponko
Thank you for your positive feedback. We’re pleased to hear James provided clear guidance and efficient service throughout the process. Your recommendation means a lot to us. We appreciate you choosing Ponko and look forward to assisting you again.
Very friendly staff
Very friendly staff. Car was ready as expected. Would purchase next car from same place
22 February 2025
Unprompted review
Reply from Ponko
Thank you for your kind words. We’re glad to hear our team provided friendly service and that your car was ready as expected. We look forward to assisting you with your next purchase!
Post purchase repair
Steve was very friendly and ensured post purchase repair had been carried out. Thank you
19 February 2025
Unprompted review
Reply from Ponko
Thank you for your feedback. We’re pleased to hear Steve provided friendly and attentive support with your post-purchase repair. We appreciate your kind words!
Thank you James for your help in the…
Thank you James for your help in the purchase of our new car. A pleasure doing business with you, no hard sell the whole process easy from start to finish. We would definitely recommend you to others.
14 February 2025
Unprompted review
Reply from Ponko
Thank you for your kind feedback. We’re glad to hear James made the car buying process smooth and enjoyable for you. Your recommendation means a lot to us, and we appreciate you choosing Ponko. We look forward to assisting you again in the future.
Really friendly and professional…
Really friendly and professional people. Great service and I love my new car. I would definitely recommend!
13 February 2025
Unprompted review
Reply from Ponko
Thank you for your kind words! We’re delighted to hear you had a positive experience and that you love your new car. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Great car sales
Great people and was pleased with my purchase big shout out for hayden.
8 February 2025
Unprompted review
Reply from Ponko
Thank you for your feedback! We're glad to hear you're pleased with your purchase. Haydn will appreciate the shout-out. If you need anything else, feel free to reach out.
Very decent staff & helpful
Very decent staff & helpful. Anthony served me but everyone was attentive
4 February 2025
Unprompted review
Reply from Ponko
Thank you for your feedback! We're glad to hear that Anthony and the rest of the team provided helpful and attentive service. We appreciate your support and hope you enjoy your new car!
Amazing experience from beginning to end !
We've just bought our car from Ponko and had an amazing experience from just looking at the car to picking it up !
Great customer service from Richard at the front desk and also James Fox.
1 February 2025
Unprompted review
Reply from Ponko
Thank you for your feedback! We’re thrilled to hear you had such a positive experience from start to finish. Richard and James will be pleased to know their service made a difference. We appreciate your business and look forward to helping you again in the future!
I recently bought a car and was…
I recently bought a car and was attended by Anthony. He attended me well and answered all my questions. Highly recommended
1 February 2025
Unprompted review
Reply from Ponko
Thank you for your feedback! We're glad to hear that Anthony provided you with excellent service and answered all your questions. We appreciate your recommendation and look forward to assisting you again in the future!
10/10 service helped me with everything…
10/10 service helped me with everything that I needed and answered all my questions. Haydn was really friendly and welcoming
26 January 2025
Unprompted review
Reply from Ponko
Thank you for your review! We're thrilled to hear that Haydn provided you with excellent service. It's great to know he was able to assist with all your needs and made you feel welcome. We truly appreciate your feedback and look forward to helping you again in the future!
Highly recommended!!
Just bought a car from James Shopland. The whole process has been made extremely clear and straightforward. James gave me all the information I needed and kept me regularly updated until the time of purchase. So happy with the car and the service from Ponko. Highly recommended!!
25 January 2025
Unprompted review
Reply from Ponko
Thank you for your kind words! We're so glad to hear that James made the process clear and straightforward for you. It's great that you're happy with both the car and the service from Ponko. We truly appreciate your recommendation and look forward to assisting you again in the future!
Welcoming and friendly
Richard was very welcoming and friendly. He accommodated us nicely to a time that suited us. Upon arrival we were offered teas and coffees and a nice conversation. Richard is a great conversationalist, could talk to him for hours! The sale itself went smoothly and everything I asked for was done and it wasn’t an issue. Thank you guys!
18 January 2025
Unprompted review
Reply from Ponko
Thank you for sharing your experience! We're thrilled to hear that Richard made your visit so enjoyable and that the whole process went smoothly. It’s great to know you felt well taken care of and that your needs were met with ease. We really appreciate your kind words and hope to see you again in the future!
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