Poolheatpumps.comReviews 

556
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Their info was very helpful, and I ordered a Gulfstream, but then I found out the Gulfstream manufacturer had no installer recommendations for my area, and local installers would not install an unfami... See more

Rated 5 out of 5 stars

Asa was very helpful and made the entire process easy. Delivery was fast and easy, service set it in my driveway. I installed the heat pump myself, registered the unit with the manufacturer, and it ha... See more

Rated 5 out of 5 stars

The pool heat pump store was very easy to deal with and offer fast reliable service. I would recommend them as the place to get your heater.

Rated 5 out of 5 stars

When I started researching pool heaters and heat pumps, I found “poolheatpumps.com”… I sent them an inquiry, and shortly after, received a call from Asa Strong. Asa answered all of my questions, and... See more

Company replied

Company details

  1. Swimming pool supply shop
  2. Swimming pool repair service

Written by the company

Welcome to Poolheatpumps.com, where we are passionate about making your pool experience unforgettable! With a commitment to delivering personal customer service, we take pride in helping you find the perfect pool heat pump tailored to your specific pool and location. At Poolheatpumps.com, we understand that each pool is unique, and choosing the right pool heat pump can be overwhelming. Our experienced pool heating experts are here to guide you through the entire process. From the moment you reach out to us, you'll be greeted by friendly and knowledgeable professionals who will take the time to understand your needs, preferences, and budget. Whether you have a residential pool or a large commercial one, we are proud to offer the best prices in the industry, without compromising on product quality or customer service. Poolheatpumps.com collaborates directly with reputable manufacturers, ensuring that you get top-of-the-line products at competitive rates. When you choose Poolheatpumps.com, you are not just buying a product; you are investing in a relationship built on trust, reliability, and exceptional customer care. Let us be your trusted partner in creating memorable swimming pool fun!


Contact info

4.9

Excellent

TrustScore 5 out of 5

556 reviews

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4.9

All reviews

(556)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience with company. Knowledgeable. Helpful. Heat pump Shipped on time. Zero complaints.

19 July 2022
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We truly appreciate it!

Rated 5 out of 5 stars

Asa answers the calls and the questions!…

Asa is very knowledgeable and understood exactly what we needed to heat our particular pool. He was so helpful and understanding when we had to put our order on hold and his pump was substantially less expensive than what our local pool supply store could get! Great experience and we highly recommend!

15 July 2022
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Reply from Poolheatpumps.com

Our success depends on our customers being happy. Thank you so much for leaving us that review. We truly appreciate it!

Rated 5 out of 5 stars

Pool Heater

Our pool heater was delivered when promised. They delivered it to the lower edge of the driveway as requested to get it as close to it's final location as possible. There was slight damage on the unit in shipping but not enough to be an issue. The installation was relatively easy using the install videos for reference. We did have an issue getting the unit to start due to the fan blade hitting a coil. Once we pushed the coil back out of the way everything worked fine. The heater has been working as advertised with no issues once we worked out the fan blade issue.

13 July 2022
Rated 5 out of 5 stars

Nice heater

Heater arrived in time. Once professionally installed the heater quickly heated my 16x32 pool to my requested 85 degrees!
The heater was significantly bigger than I pictured. Looks like a large A/C

12 July 2022
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Reply from Poolheatpumps.com

They do look like an air conditioning unit! Thank you for leaving us a review. We do appreciate it!

Rated 5 out of 5 stars

This was a great purchase

This was a great purchase! Arrived in a timely fashion. Shipping and product condition upon arrival was awesome. Plumbing connection was easy. Professional electrician had no issues making electrical connections. Heat pump has worked flawlessly! Actually, raised the pool temperature faster that we thought. Keeping temperature between 86-88 degrees with great success.

11 July 2022
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. We hope you get many years of enjoyment from your pool heat pump!

Rated 5 out of 5 stars

thanks

thanks
Asa Strong. I appreciated your help. Only problem was an instruction manual for the heat pump I bought. Couldn't find it on the internet so downloaded the one for 110,000BTUS. I assumed the operation would be the same.

9 June 2022
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Reply from Poolheatpumps.com

You are correct - the instruction manual is the same for the Gulfstream units. Thank you for leaving us a review. We hope you get many years of enjoyment from your pool heat pump!

Rated 5 out of 5 stars

Very professional

Very professional, courteous, and quick response time to all questions. Best price and warranty.

5 June 2022
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. We truly appreciate it!

Rated 5 out of 5 stars

Very helpful and available for any…

Very helpful and available for any questions had. The heater was simple to install. I live in north east Iowa and the previous homeowner didn't use the pool until late June. It's been 84 degrees for almost 2 wks. now, Memorial day, and we are loving it.

31 May 2022
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. We are happy to hear that you are able to use your pool earlier in the year now. Enjoy!

Rated 5 out of 5 stars

Good communications

Good communications, quick ship, and good price, what else could you ask for?

27 May 2022
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Reply from Poolheatpumps.com

Thank you so much for leaving us this review. We truly do appreciate it!

Rated 5 out of 5 stars

Great Company

Very helpful answering all questions and very quick shipping / delivery.

27 May 2022
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Reply from Poolheatpumps.com

Thank you for leaving us a review. We truly appreciate it!

Rated 5 out of 5 stars

Reply from Aquatech, SRL

Hi, my name is Miguel Tejeda from Dominican Republic.
my sales person was Asa Strong, her respond to my inquity was quick, excellent service and she knows the product and shipped quick.

Regards

27 May 2022
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Reply from Poolheatpumps.com

Thank you so much for leaving us a review. We truly appreciate your time and comments!

Rated 5 out of 5 stars

I could not be happier with my…

I could not be happier with my experience with pool heat pumps. They helped me pick the right size heat pump for my pool. The heat pump has been installed it works GREAT and I am using my pool more often now.

27 May 2022
Poolheatpumps.com logo

Reply from Poolheatpumps.com

Thank you so much for leaving us this review. We are so happy that you are using your pool more now - enjoy!

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