While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.4
2 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used popporecharge.com to recharge poppo coins, nice site, fast delivery. They are the official recharging site. Trusted.
Reply from Popporecharge
Hello!
Thank you for your choice! We will continue to provide the best service!
If you have any questions, please get in touch with us.
Best regards,
PoppoRecharge Team
I encountered a scam website that operates under multiple domains—over seven of them—run by the same administrators. When you attempt to make a purchase, they promise instant delivery, but after you place your order, they block it and demand illegal and invasive information. They ask for sensitive personal data, such as your identity documents, a photo of your face, and even a picture of your credit card, claiming it’s necessary to proceed. Their website lacks privacy protections and is untrustworthy.
Their tactic seems to be accusing customers of using someone else’s credit card, which they use as an excuse to provide terrible customer service and vague responses. After that, they keep your money, claiming they’re unable to process your order and promising a refund within 7 to 30 days. This is a lie—they send this message to appear legitimate, but they have no intention of refunding you. I used my own credit card to make a purchase of $889, and they blocked my order. I’ve been waiting over two months, and no refund has arrived.
I also tried another website called Vpayfast, which used the exact same scam. I refused to send my private documents because their site was unknown and untrustworthy, and they too claimed a refund was in progress—yet nothing has come through. I’ve been scammed by both websites and have since stopped buying from them altogether.
Reply from Popporecharge
Hello,
Thank you for ordering on PoppoRecharge and we apologize for the inconvenience. Can we know your order number on PoppoRecharge? You can also contact our online customer service to help you with your order.
I need to explain a few things to you here:
First, our platform does not block customer orders. All your orders can be viewed in your account and the order status is clear.
Our platform ships orders in seconds. If the system does not ship your order immediately after you have successfully placed it, the reason may be that we detect a risk in the payment method. The risk control system may block factors such as changing your payment card several times, changing the card owner, or your unstable network environment.
So we need to confirm that you are the card owner before recharging to ensure the safety of the funds. The photos we need users to provide do not involve risks, because we only check the name, the last four digits of the card number, and the expiration date. Our platform has good privacy protection, and the system will automatically delete the photos after successful authentication. You don't have to worry about information leakage. Such an authentication process exists in all Poppo recharge platforms.
If you don't want to complete the authentication, then you can contact online customer service for a refund. We don’t have the right to change the status of a customer's order if you have not contacted online customer service to change the order status yourself. After the refund, the arrival time is determined by your bank. Usually, it takes 3-15 working days. If you have not received your refund, please contact customer service to help you.
Best regards
PoppoRecharge Team
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
