PostcardMania Reviews 

341
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff, noting that team members are professional, patient, and genuinely care about helping small businesses grow successfully. People also appreciate the smooth communication and responsive customer service that guides them step by step through their marketing campaigns. However, some customers also noted disappointment with the marketing results, mentioning that campaigns failed to generate meaningful leads or financial returns. Some people also felt that communication and follow-through fell short after the initial sign-up, with a few reporting difficulties getting proper support or feeling pushed to spend more.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising the team for being professional,... See more

Service

People report positive experiences with service, frequently highlighting responsive support agents, seamless... See more

Marketing

Reviewers mention ambiguous feedback about marketing, with many customers praising the dedicated support,... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful representatives who... See more

Response time

Reviewers highlight high satisfaction regarding response time, consistently praising the team for being super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve said this before and say it again. This full service marketing company is one of the bests, if not the best. The name is deceiving they do websites, landing pages, digital printing and ever... See more

Company replied

Rated 5 out of 5 stars

The staff here are absolutely wonderful! Everyone was so welcoming and genuinely kind. You can tell they care about their customers and each other. I’m really thankful for how comfortable and cared fo... See more

Company replied

Rated 5 out of 5 stars

PostcardMania really cares about getting results. They have gone so far out of their way to ensure I get good results from my mailings. I truly appreciate everything they've done to help me grow my bu... See more

Company replied

Rated 5 out of 5 stars

LEIGH ANN WAS AWESOME! SHE WAS VERY PATIENT WITH ME AND ALL MY QUESTIONS AND CHANGES. ANY CHANGE I WANTED SHE DID IMMEDIATELY AND WAS IN CONSTANT CONTACT WITH REGARDS TO EVERYTHING. HIGHLY RECOMMEND... See more

Company replied


Company details

  1. Marketing agency

Written by the company

Join 81,767 Businesses & Plan your direct mail marketing campaign FREE. PostcardMania designs, prints and mails postcard mailers for advertising


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(341)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic. They grew Sweetwater Softwash drastically!!!

-Andrew

21 June 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you, Andrew! We're so glad to have contributed to your success!

Rated 5 out of 5 stars

Great team of people

Great team of people. Very helpful and there every step of the way! Would recommend to anyone.

19 June 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind words, Dylan! Your recommendation means the world to us!

Rated 3 out of 5 stars

Get the right customer service person (Elyse)

First two mailings had much frustrations. Poor
communication, lack of follow thru , misleading
postage quotes, poor attention to detail on
creating mail piece.
Third mailing was so much better because
of Elyse Fentsenmaucher. She is the GOAT at
Postcardmania.
Josh Alonso was also very helpful in
straightening out postage issue.

15 May 2026
Unprompted review
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Reply from PostcardMania

Hi Doug, thank you for your honest feedback. We're sorry there were issues but very glad to see we were able to resolve things for you. If there's anything further that needs to be addressed or handled, please reach back out to Josh for assistance.

Rated 5 out of 5 stars

The Best People & Results

The people at Postcard Mania are great to work with, very accommodating, and get results for us in every campaign. It is the best of all worlds. Thank you for everything!

18 June 2026
Unprompted review
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Reply from PostcardMania

So glad to hear this! We'd love to know more about your results and do a case study. Looking forward to your continued success!

Rated 5 out of 5 stars

Excellent staff

Robert my sales agent was fantastic and helpful. Walter took over my account and was friendly, helpful, fast with answers and pretty amazing! This company follows up A LOT, they don't let you stall.

17 June 2026
Unprompted review
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Reply from PostcardMania

Glad to hear the transition was smooth! We'll make sure your team knows they've hit the mark!

Rated 5 out of 5 stars

Great place to send mail from!

Postcard Mania, they've always been great to work with. Super snappy with getting back to me in the emails and just all around have a great experience with them.

12 June 2026
Unprompted review
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Reply from PostcardMania

Thanks so much for the kind words! We appreciate the opportunity to help your business grow!

Rated 5 out of 5 stars

Kevin is the man!

Kevin has been a great resource for me! Patient and informative while understanding the intricacies of my particular business situation. Highly recommend!

11 June 2026
Unprompted review
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Reply from PostcardMania

Thanks, Jesse! We'll be sure to share this with Kevin!

Rated 5 out of 5 stars

Postcard Mania is a next level company

Postcard Mania is a next level company. They are very professional and yet treat you like a friend. I have had rapid response to all of my concerns. Shout out to Alee, Trinity, Josh and Jessica!

11 June 2026
Unprompted review
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Reply from PostcardMania

This is so great to hear! Thank you for taking the time to leave such an amazing review for your team! We love this kind of feedback!

Rated 5 out of 5 stars

Great experience!

I had a great experience with PostcardMania! They were very helpful and responsive every step of the way. The whole process is very streamlined and they have specialists assisting you in all facets of the campaign. I would highly recommend and will be using them again in the future. Thank you!

6 April 2026
Unprompted review
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Reply from PostcardMania

Thank you, Damien! Your recommendation means so much to us!

Rated 5 out of 5 stars

The PostcardMania team is full of…

The PostcardMania team is full of rockstars! I've had an incredible experience working with them. They always deliver, are extremely responsive, and really know the industry I'm working in. They've helped me make moves to optimize my marketing strategy and save money. I'm excited to be growing with such a great team!

10 June 2026
Unprompted review
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Reply from PostcardMania

Aw, thanks so much Jerry! Thank you for allowing us to be a part of your journey!

Rated 5 out of 5 stars

Five stars is for the results

Five stars is for the results. I am a Babson College marketing graduate from 1982 and have been self-employed since 1987 and these are about the best results I’ve ever seen in my modest career… 500 targeted direct mail postcards started arriving four or five days ago. In less than a week, I’ve had 8 additional views of my Google business profile and two phone calls from people who told me they had my postcard in their hand. 500 postcards in less than a week many are still in mail boxes, I have received 10 responses. Again, I have to say in less than a week. It’s simply unheard of. Way to go! It was Elise that took over from Casey that made this happen.😇

9 June 2026
Unprompted review
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Reply from PostcardMania

We are so excited to hear this, David! We're all celebrating your success over here and look forward to hearing the complete results once everything is mailed!!

Rated 5 out of 5 stars

A Great Team!

The Postcard Mania team were all very pleasant and even fun to work with. They all took an interest in the success of my business marketing plan. As professionals, they often had great insights as well as resources and I learned a lot from them.

5 June 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thanks for the excellent review, Daniel!

Rated 5 out of 5 stars

Customer Service

Customer Service! Raj & Alee are fantastic! Professional, friendly, and extremely efficient. In addition, they invest in their long-term customers and work hard to maintain positive and productive working relationships.

1 June 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

This is great to hear, thanks for taking the time to let us know!!

Rated 5 out of 5 stars

It is a pleasure to collaborate with…

It is a pleasure to collaborate with such an efficient and responsive individual. Their availability through both phone and email makes communication remarkably smooth. The overall experience has been truly exceptional. We greatly appreciate the dedication and ease of working together. This has undoubtedly contributed to a positive and productive collaboration.

2 June 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind words and 5-stars! So glad to hear things went smoothly!

Rated 4 out of 5 stars

Jeff is fantastic!

Jeff is fantastic! He helps coordinate all my marketing needs and makes it happen. Thank you, Jeff, for all you do.

1 June 2026
Unprompted review
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Reply from PostcardMania

Thank you for the review, please let us know how we missed the mark and well work to improve. Your satisfaction means the world to us!

Rated 5 out of 5 stars

Top-notch customer service!

I'm thankful to be working with postcard mania. They have excellent customer service, especially if you get to work with Ruben. He is highly responsive and helps me to fix mistakes I've overlooked in my excel sheets when sending out mailers. I'm grateful for having a second set of eyes before sending out the marketing. They are an incredible company to work with!

29 May 2026
Unprompted review
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Reply from PostcardMania

Thanks so much, we'll be sure to share this with Ruben!

Rated 5 out of 5 stars

Fantastic team!

The entire team at PostcardMania are great to work with, they are top notch professionals that do everything they can to bring the highest level of service. Great organization to do your direct mail with!

29 May 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

That's great to hear, Ryan. Thank you for the review!

Rated 5 out of 5 stars

Wonderful Experience!

We had a great experience with PostcardMania for our mailers! The process was very smooth, the site was easy to use, and communication was excellent throughout. Samantha and Simone were especially helpful! They were responsive, knowledgeable, and made sure everything stayed on track. They answered questions quickly and made the entire experience easy and stress-free. Highly recommend PostcardMania for anyone looking for professional, high-quality direct mail services!

27 May 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you, Haley! We'll share your kind words with your team!!

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with PostcardMania. Their team communicates quickly, responds professionally, and keeps the process moving efficiently. Everything was handled fast and smoothly, and they were very helpful throughout the project. We truly appreciate their support and excellent customer service.

27 May 2026
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the feedback, Lana! So happy to support you and your business. Looking forward to your continued success!

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